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Customer Reviews of Orleans Ford

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41 sales reviews
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  • Orlean Ford

    5 out of 5 starsby Chriskap11 on 12/19/2015

    I searched the internet looking for a vehicle for my son. I found the Focus which had low mileage on it and was able to purchase the extended warranty at a reasonable price. Orlean Ford has employees who are caring and helpful. Jason as a salesman did a nice job walking my son through the car features. Also I was able to negotiate the price prior to driving from Lancaster to medina .

  • Orleans Ford wins my business

    5 out of 5 starsby trfield58 on 11/26/2015

    Purchased a 2016 Ford F350 DRW. Salesman was Kevin Frasier. I was actually working with 2 other dealers by the time I had contacted Orleans Ford. Kevin stayed in touch with me through the entire process while I negotiated with all 3 dealers. Ultimately, I had a comparable deal from a local dealer in my hometown but it was Kevin's hard work that made me choose Orleans. I felt that Kevin "earned" my business. I wasn't disappointed on the day I picked up the vehicle. Meeting Kevin in person was a pleasure as he made the experience the best ever for me and I've purchased many cars over the years. Would I go back to Orleans Ford again even though it's 140 miles from my house? You bet!!!! Thanks again to Kevin and John. Tim
    • We try to make your experience as simple and convenient as possible for you, trfield58! Thank you so much for choosing Orleans Ford as your first choice for service!

      by orleansford on 12/01/2015


  • Amazing dealership!

    5 out of 5 starsby lwilson713 on 11/18/2015

    I purchased a 2010 Ford Edge this week. My salesman and the whole sales team were amazing in getting me into my new vehicle as soon as possible. I love dealing with Orleans Ford and will continue to do business there.
    • lwilson713, thank you for your kind words and congratulations on your new vehicle! At Orleans Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

      by orleansford on 11/30/2015

    • lwilson713, thank you for your kind words and congratulations on your new vehicle! At Orleans Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

      by orleansford on 11/30/2015


  • From internet inquiry to an enjoyable hour ride home

    5 out of 5 starsby gpkrochester on 11/07/2015
    updated 11/12/2015

    First, I inquired by using the internet. Jason, my sales representative was very curious and professional about following up and having the cars ready for me upon my visit. We test drove two vehicles I requested and again, Jason was very professional and answered all my questions. After purchasing the vehicle from Orleans and meeting with the Finance manager, Joni, I feel like I've known the business for years yet they are an hour away from me. The drive was well worth it.

  • Excellent facility with awesome employees! Very helpful!

    5 out of 5 starsby Coach121965 on 08/04/2015
    updated 10/21/2015

    Excellent experience! I love my new car. Charles and Joni were excellent to work with.

  • Great people

    5 out of 5 starsby GaryBest8003 on 09/22/2015

    Purchased a 2015 F-150,stopped in to check out a new F-150 and met Cory our salesperson. He is the best person we have ever dealt with at a dealer, no pressure but answered every question and concern we had.Everyone at dealership was VERY friendly and helpful.We will be back.
    • Thank you for your wonderful response to the quality of service our Staff provides, GaryBest8003! We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.

      by orleansford on 09/24/2015


  • Great car buying experience

    5 out of 5 starsby ssprntja on 09/09/2015

    My wife had been looking for a Flex for close to a year. She finally found the one for her on Orleans website. It had everything she wanted, was the right color, and a great price. We contacted the dealer and was given answers to all our questions. Charlie went out to the car and looked it over and started it for me and told me any issues that stood out. We worked closely with him that week and had all the paperwork in order before we arrived for the final inspection. We took it for a test drive and 15 minutes later were on our way home, to Illinois. That's right we drove 9.5 hours for a car and I'd do it again. Thanks Orleans Ford and thank you Charlie, for the easiest car sale I've ever had.
  • Quick and easy

    5 out of 5 starsby AlcoPaving1 on 08/30/2015

    I had already decided to buy a Mustang, but was looking for the right color. I saw that Orleans Ford had the blue Mustang that I wanted. I called the dealership and spoke with Rich. He confirmed it was still available and I stopped out to buy it. He was very friendly and helpful. He found the best rebate available along with a $750 coupon that was sent to me prior. We also went with the 0% financing. The next day I drove it home. Very quick, easy, low pressure and professional. I have owned a dozen ford trucks and cars. I will call Rich for the next pick-up this winter.
    • Thank you for the awesome review, AlcoPaving1! We hope we can continue to do business with you again in the future! Take care!

      by orleansford on 09/04/2015

  • Orleans Ford staff go above and beyond what they have to do.

    4 out of 5 starsby scobeley on 08/13/2015

    It's always nice to deal with the owner. Especially when he takes the time to come to your house personally to appraise a couple vehicle. George and John were an awesome team and ended up giving me honest answers and working with me to acquire a tremendous vehicle for what I needed.
  • Pleasant adventure

    5 out of 5 starsby Devilboy on 08/07/2015

    I purchased a used 1990 ford Mustang from Rich Beyer. He was most helpful and friendly. I was most happy with the service and preperation of the vehicle. Kudos to the crew at Orleans Ford DJ.
    • Thank you for your kind words! We sincerely thank you for your business and hope to continue serving you for many years to come.

      by orleansford on 08/21/2015

  • Great service

    5 out of 5 starsby Rodel9509 on 08/05/2015

    2015 Ford Focus ST. Salesmen was excellent help me find the car I want. The staff is great very friendly. I highly recommend to friends.
  • Professional people, great car and amazing price!

    5 out of 5 starsby RyanVedder on 08/03/2015

    Orleans Ford was amazing! I called them on a Wednesday and was able to go to there on Friday, test drive the car and bring it home in less than an hour. Everybody was extremely professional and polite. I would recommend these people to anybody! Thank you so much!
    • Thank you for taking the time to share your feedback with us. We appreciate your business. Feel free to stop by if you need any assistance in the future!

      by orleansford on 08/21/2015

  • ANOTHER awesome deal!

    5 out of 5 starsby matthewb5185 on 07/30/2015

    This is the fourth car I have purchased from Orleans. They always treat me great and I will never go anywhere else!
  • New Ford

    5 out of 5 starsby ButaPub on 07/27/2015

    I purchased a 2015 Fusion. Everyone at the dealership was friendly and helpful. I will certainly look at Orleans Ford when I'm ready to purchase my next vehicle.
  • great sales,good inventory,great in and out service

    5 out of 5 starsby f3508150 on 07/13/2015

    i got a great deal on our trade in,the price for our new truck was also great so we got a great deal so now we have 3 ford f350 crew cabs...thx orleans ford..you to cory our sales person.
  • Orlean Ford hits the ball out of the park...Great Experience!

    5 out of 5 starsby JBCPeru on 07/09/2015

    Everything was handled in a very professional manner. My sales Richie was terrific! From the first phone call to the finally delivery of the truck could not have gone more smoothly.
  • Quick, smooth transaction.

    5 out of 5 starsby sarge21095 on 07/08/2015

    Purchased a 2013 Chrysler 200. The salesman, Nick was not at all pushy and worked well with me to make the car affordable for me. The sales manager, Randy also worked with me to get the car affordable. Did the whole thing in an afternoon, picking up the car by 6PM. Would recommend Orleans Ford for your next vehicle purchase.
  • great place

    5 out of 5 starsby cj1972 on 07/03/2015

    i thought that the experience was great. Richie Beyer was better than great to work with and very helpful. the 2015 f150 supercrew is an awesome truck and loving all the options. Overall the dealership was a pleasure to work with from sales to finance and service.
  • Ford Edge

    5 out of 5 starsby colleenf2112 on 07/03/2015

    My name is Colleen, I'm a Chevy girl. I was looking for a new used Chevy when I was recommended to go to Orleans ford. John jr. recommended a Ford edge to me I said a ford? I test drove it and felt like a queen on her throne. Lol. It's a nice car I'll enjoy it for some years. Thank you John, and Orleans Ford.xo.
  • worth the drive

    4 out of 5 starsby daedae8372 on 07/02/2015

    The salesman was great, but I made a mistake in looking at the auto while it was wet, after getting it home ,I notice a few little scratches but all in all, I am happy with the service that I received from the loan manager and the saleman

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