Customer Reviews of Honda of New Rochelle
Review type:
car service at the dealership
by Mariegceline on 07/06/2017updated 07/14/2017The waiting time to get the car serviced was reasonable and the gentleman who assisted me was very courteous and thorough.Replace airbag
by Shanee1988 on 07/07/2017updated 07/14/2017Great customer I was dealt with in a timely manner and Bob Garcia was very pleasant and friendly. He explain the process what's going to be done my car and answer my questionsHi Shanee! Thank you for this great review! Bob is truly an exceptional employee and we appreciate him for giving you a great experience! If there are any other automotive need we can assist you with, please don't hesitate to let us know. Regards, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya ramaya@hondaofnewrochelle.com
Car Service.
by Gerardclery on 07/07/2017updated 07/14/2017Very easy pleasant experience. I had small kids with me and the lady and gentleman who took care of my car were very helpful and mindful of the fact that I had small kids. They moved everything along beautifully and helped make the wait… so much easier.Thanks for the kudos, Gerard! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Regards, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya ramaya@hondaofnewrochelle.com
Great service!
by Catlady01 on 07/08/2017updated 07/14/2017The service provided by Elaine at the desk and by Marcos the mechanic/technician was professional and friendly. I always try to make sure that I go to Elaine because she's so helpful.Thank you for this great review! We're very happy that Elaine and Marcos were here to help you and treated you with the customer service we know you deserve. We look forward to assisting you again soon! Regards, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya ramaya@hondaofnewrochelle.com
Recent visit
by Arnoldr298 on 07/08/2017updated 07/14/2017Fast,efficient ,courteous and friendly service department. All smiles with no surprises.They beat their estimated time for completion of my workArnold, thank you for taking the time out of your day to share your wonderful experience with us! We are delighted to hear you were treated with prompt, courteous, and efficient service on your vehicle. We hope you will give us the opportunity to help you again in the future. Regards, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya ramaya@hondaofnewrochelle.com
Honda NR service
by StephenWer on 07/08/2017updated 07/14/2017In and out in less then a hour. Took care of all my needs. The WiFi worked wonderful. There was no problem with the bill.Stephen, thank you for taking the time to give us feedback. We're glad to hear that our team was able to give you an overall positive experience. Thank you for your business and we hope to see you again! Regards, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya ramaya@hondaofnewrochelle.com
First Service
by BEANLDR on 07/13/2017Very simple process. I was in and out. The staff was friendly and when I had a question over the phone there was someone there to answer it/Thank you for your kind words! We are so very pleased that we could make your visit easy and hassle free. We are sincerely grateful for your business and hope to work with you again! Regards, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya ramaya@hondaofnewrochelle.com
CRV EX
by SusannaP on 07/08/2017Anthony listened to me about what I wanted, and made the experience very easy and very pleasant. It was the best car buying experience I've ever had.Susanna, thank you for your kind words! We know buying a vehicle takes time out of your day and we strive to make every experience a pleasant and easy one. Anthony is extremely happy that you left satisfied and we do appreciate your business! See you again soon! Sincerely, Ritesh Patel - rpatel@hondaofnewrochelle.com | Roberta Amaya ramaya@hondaofnewrochelle.com
Honda
by DianeMargiye on 06/30/2017updated 07/07/2017Alex was very nice and very patient. He made sure I was satisfied with my choice. He showed me all the features the car had and explained everything to me. All of the staff were very friendly and every one of the employees greeted you as… you passed and made me feel very comfortable. I would highly recommend this dealership to anyone who is looking to purchase a vehicleDiane, Alex and our team appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Ritesh Patel - rpatel@hondaofnewrochelle.com | Roberta Amaya ramaya@hondaofnewrochelle.com
Experience at Honda
by Aylairsmith on 06/29/2017updated 07/07/2017The salesperson was extremely efficient and displayed great professionalism. My salesperson was Olicea and she really did an excellent job.We appreciate you taking time to leave us a great review! We are pleased to hear Olicea did an excellent job assisting you. If there is anything else we can do for you, please don't hesitate to give us a call! Sincerely, Ritesh Patel - rpatel@hondaofnewrochelle.com | Roberta Amaya ramaya@hondaofnewrochelle.com
Honda of New Rochelle
by Veronica24 on 06/27/2017updated 07/07/2017Senior Sales Consultant Mehdi Hjiaj was very courteous, the consumate professional. He took the time to explain my options regarding the purchase of my vehicle upon the termination of my lease on the 2014 Honda Accord.Thank you for this great review, Veronica! Mehdi is truly an exceptional employee and we appreciate him for giving you a great experience! See you again soon! Sincerely, Ritesh Patel - rpatel@hondaofnewrochelle.com | Roberta Amaya â ramaya@hondaofnewrochelle.com
Honda HRV
by Davidsokolsky on 06/27/2017updated 07/07/2017I liked working with Debbie Saha our salesperson. I like the car I purchased it is an excellent car. The entire staff at New Rochelle Honda is very friendly.Hi David! Thank for the amazing feedback! We're very happy to hear that you enjoyed your visit here with us at Honda of New Rochelle. Debbie and our team are driven to offer great customer care and we strive to provide the best sales experience. Thank you again and we hope to see you again soon! Sincerely, Ritesh Patel - rpatel@hondaofnewrochelle.com | Roberta Amaya â ramaya@hondaofnewrochelle.com
June Servicing
by TDMcCandless on 06/30/2017updated 07/07/2017Sandy was very helpful with teaching me info about the phone and the radio that I do not recall being told by salesman.Thank you for your feedback! We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Sandy. Please let us know if we can ever help you in the future. Sincerely, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya ramaya@hondaofnewrochelle.com
My experience
by Grand5000 on 06/26/2017updated 07/07/2017My service rep was extremely polite and I loved the facility.I enjoyed the light breakfast provided. All commitments were honored and things went fairly quick.Thank you for sharing your wonderful feedback! It is very important to our dealership that we keep the trust of our customers by honoring our commitments and providing a comfortable and hassle free service. We appreciate your loyalty and we hope to work with you again! Sincerely, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya ramaya@hondaofnewrochelle.com
Great service
by Bentothp17 on 06/28/2017updated 07/07/2017Great service, Sandi Dorsi takes good care of my needs! They're just simply amazing people, would definitely recommend this dealership.Thanks for your kind words! We appreciate Sandi as well as the rest of our staff and we are thrilled that they always take care of you and accommodate your needs. We strive to keep our guests satisfied and we're very happy to hear that this is always achieved with you. Thank you again! Sincerely, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya ramaya@hondaofnewrochelle.com
Great staff!!
by Afreyta on 06/27/2017updated 07/07/2017They are always very friendly and service is always quick! I usually go after work, a quick drive from the Bronx to New Rochelle without scheduling an appointment with no worries! I always leave happy!Thank you for this great review! We're very happy that our team is always here to help you and treat you with the customer service we know you deserve. We look forward to your next visit! Sincerely, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya ramaya@hondaofnewrochelle.com
Great service
by Latoyagreen on 06/28/2017updated 07/07/2017I like the quality service that I received. I also wantt to thank Elaine my service representative she was great!Thank you for the kind words, Latoya! Elaine and our team are completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Honda of New Rochelle, we value our customers and we look forward to seeing you down the road. Sincerely, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya ramaya@hondaofnewrochelle.com
Mr.
by Cristhian28 on 06/28/2017updated 07/07/2017Fast Pace Work Environment and Services . would def recommend other to go there. Also id like to say workers are very friendly and courteous with the customers every time I go for a monthly Oil ChangeCristhian, we are pleased to hear that you always have an excellent experience with our team. We sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya ramaya@hondaofnewrochelle.com
My A+ Visit to Honda Express.
by Hosinloye on 06/29/2017updated 07/07/2017My service advisor Corey Wright was friendly and welcoming as soon as I entered. He was very professional and courteous, and gave me detailed information as he explained the work being done on the car.Thanks for your awesome review! Were very happy to hear that Corey was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya ramaya@hondaofnewrochelle.com
Great Service
by LisaWilliams_1 on 07/01/2017updated 07/07/2017Friendly courteous and respectful treatment from Mike in the Express service dept. Quality work and assistance in answering my questions. They provided coffee and donuts complimentary.Lisa, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Honda of New Rochelle, we value our customers and we look forward to seeing you on your next visit. Sincerely, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya ramaya@hondaofnewrochelle.com
Good Experience
by SyedSajjad on 06/26/2017updated 07/07/2017Amer was really helpful. Everything was explained in an elaborate manner and I really liked it. The crew was really helpful in helping us understand the finances and giving us discounts and rebates. I am happy with the car.Thank you for the glowing review, Syed! We take pride in our customer service and do whatever we can to have our customers leave happy. Please donât hesitate to contact or visit us if you need anything else. Sincerely, Ritesh Patel - rpatel@hondaofnewrochelle.com | Roberta Amaya â ramaya@hondaofnewrochelle.com
Welcome to Honda of New Rochelle, the #1 Volume Auto Dealer in the Bronx and Westchester! We thank you for visiting and giving us an opportunity to help you.
Since Honda of New Rochelle opened its doors back in November 2002, our professional sales staff has been committed to providing a no pressure, high integrity approach before, during, and after the sale! Our Service and Parts Departments are also proud multiple time winners of Honda’s Prestigious Customer Service Experience Award and are a key factor in our growing success.
We understand your time is valuable…So stop in today to speak to our staff and take advantage of our Free Wifi, Complimentary Coffee, HDTVs, & More!
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
- English
- Spanish
Thank for the positive feedback! We're very happy to hear that you enjoyed your visit here with us at Honda of New Rochelle. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Regards, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya ramaya@hondaofnewrochelle.com
by dealerreply on 07/18/2017