Mastel Ford Lincoln
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Customer Reviews of Mastel Ford Lincoln
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Thomas Lingenfelter
by tmlink 55 on 10/24/2024
Everything was handled in a professional manner. They were kind and nice.
48 reviews
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Thomas Lingenfelter
by tmlink 55 on 10/24/2024Everything was handled in a professional manner. They were kind and nice.Ford truck lease
by Michael on 09/22/2024The process was easy and friendly people at Mastel fordBuying F150 at Mastel Ford
by Richard on 06/02/2024Very pleasant experience , Matt brought the truck i wanted from another dealer. gave me a fair price for my trade in got me on the road quickly.They fixed another dealership’s mistake
by DawnBidwell on 09/25/2023I had an issue with my vehicle and called the dealership I purchased my vehicle through. The other dealership wouldn’t even listen. Mastel Ford listened to my concerns, evaluated the problem and fixed it. The process took longer than I… wanted, but that WAS NOT their fault. There was red tape that had to be cut through. Mastel kept me appraised of what was going on and was very understand.2014 Ford Explorer Sport Repairs
by swhitney68 on 05/12/2023The service dept from Mastel was wonderful, helpful and honest. Would highly recommend them to others.Connie
by ConnieM on 12/22/2022As usual everything was quick and efficientGreat customer service
by myescape26 on 04/30/2018updated 05/22/2018Great service. Clean waiting area with coffee and fresh popcorn. Parts arrived next day and installed ASAP. Lorie, Kiernan and Mark were great to work with.CustomerCare
by myescape26 on 04/29/2018updated 05/21/2018Fast friendly service. Lori and staff answered all my questions about the vehicle, a Mazda. Appreciate the attention to detailMastel Ford Olean
by myescape26 on 04/28/2018updated 05/21/2018The staff at Mastel in Olean were, and are, always professional. I felt like I was being taken well care of and given great attention to my needs.Service @Mastel
by connor629 on 09/01/2017updated 09/18/2017Lorie Rich is extremely courteous and knowledgeable. I am always very pleased with my service experience at Mastel.Very satisfied
by Kburchy on 07/18/2017updated 07/27/2017Mastel employees always go above and beyond my expectations to make sure that all my auto needs are taken care of while making me feel like part of the family every time I walk through the door!We are treated like good friends!
by jggiampa on 06/27/2017updated 07/07/2017The service dept. is always attentive to my needs and ensures we have safe, well maintained vehicles while being attentive to our budget. I trust them like good friends. Thank you!Pam
by 326linest on 12/16/2016updated 12/29/2016We always receive great service from the service dept. Lori is wonderfulParts and Service
by JMS3505 on 12/13/2016No issues with Parts and Service Dept. Warranted failed parts with no issues, but recommended Motorcraft parts vs. aftermarket this time. I should have listened the first time.Great Deal for my Mother in Law
by DieselDriver73 on 12/13/2016My Mother in Law is on her second vehicle from Mastel. Wayne took the time to walk her through the process and was very knowledgeable. Fair deal on her Trade in, out the door with little to no hassle and with floor mats to boot.Service
by Ktdan23 on 11/28/2016updated 12/08/2016I'm never disappointed in the service we receive and I make sure I tell all our family and friends ❤️Satisfied customer
by Slippery72 on 11/14/2016Took car in for oil change. Mastel always looks everything over. 3 items needed attention and the consequences of not having the work done was explained. They were not pushy and I took the car home to think about it before calling them back… to make a follow up appointment. They were able to get me in promptly.ford escape
by myescape26 on 05/31/2016updated 06/06/2016great service friendly people car was ready when they said it wasGreat Service!
by am_ash2 on 04/16/2016Lori in the service department always goes above and beyond what is expected of her. Great service!Transmition/ clutch
by Zythio77 on 04/13/2016We were having transmition problems in our car that they just couldn't get right so we traded it in to get rid of that car. We were in the shop to many times. But besides that the service girl was nice and tried to help us as best as she… couldGreat people, great service
by Explorer213 on 04/05/2016Laurie is always extremely helpful whether it is the first time you go in with a problem or the fifth. She is always pleasant and professional.
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