Lia Nissan of Glens Falls
Customer Reviews of Lia Nissan of Glens Falls
Review type:
Exceptional Experience: Stephanie Havens: You Rock!
Knowledgeable
by Tammy on 04/11/2025Aaron met me as soon as I pulled into the service center. Friendly. Knowledgeable. Explaining everything to me.We're really pleased Aaron and the Lia Nissan team continue to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback, Tammy!
Thank you Aaron Boule - Hands Down Best Service Department Out There!
by The Dreher Family on 03/07/2025Our family has been buying cars from Nissan for over 30 years. The service department at Lia Nissan of Glens Falls is the best one we’ve been to. Aaron and their whole service team are so great to work with. Now, when we purchase our… vehicles, we purposely buy the extended warranty for the duration of our lease and purchases (48,000 miles or for 100,000 miles when we buy), specifically because we don’t want to go anywhere else to service our vehicles! We love how they do business whether doing everything right the first time or quickly correcting something (on the rare occasion) that did not go right! Everything… from the time I pull into their beautiful service bay, having a service advisor ready and waiting for me, accurate quotes, quality work that I don’t have to worry about, having my car ready when promised, and even freshly washed for me to pick up! This is why we keep going back. I especially love that Aaron gives us updates along the way which is also very convenient in helping us schedule our pick up times. Thanks, Aaron & team!Dreher Family, we could not have asked for a more glowing review of Aaron. It's obvious he makes sure you are always well taken care of. We're sincerely honored by your satisfaction and loyalty.
Excellent Service Experience
by Michele V on 02/18/2025The Lia Nissan of Glens Falls service department (Aaron Boule) is always top-notch. There is an ease to getting an appointment, they do not try to up-sell you on repairs or services you don't need. They are upfront on cost, the technicians… are great, and the service work is done in a timely manner. I would highly recommend them for any service repair.Thank you, Michele! We're pleased you had another great service experience with us, and that Aaron made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!
Great service joanne
by MC on 12/16/2024Love the staffThank you for your kind review! It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs. Take care!
Oil change
by Rod on 11/14/2024Work was done quickly and as promisedWe're glad our service team made your day a little easier by being efficient, Rod. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!
Consistent excellent service
by John V on 11/06/2024Recently brought in my car for routine service and had concerns about a potential problem with my wheels. My concerns were thoroughly addressed and no issues were detected. The service technicians and Aaron Boule of Lia Nissan service… continue to provide excellent service. Highly recommend!John, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Aaron handled your visit with great care and communication. Safe travels until next time!
Fixing it right
by Mike Mydlarz on 10/31/2024Aaron Boule was very helpful and considerate. The place is spotless. Quick and courteous service.Mike, thank you for sharing positive feedback on Aaron! We want all of our guests to be treated to service that is prompt and reliable, so we're happy that's exactly what Aaron provided for you. We look forward to your next visit!
Great service
by Cindy on 10/22/2024updated 10/29/2024We got to the service department and we got right in. No long waitsThat's great to hear, Cindy! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit was convenient and straight-forward.
Always makes it better.
by Rogue 3 on 09/26/2024They take care of the needs of the car as pro's do.We're happy our team's expertise helped you have a very positive experience at Lia Nissan. Thank you so much for your excellent feedback. Safe travels until we see you next time!
Totally satisfied
by Cc on 09/07/2024updated 09/19/2024The staff in glens falls are very professional, always pleasant to work with. I’ve been having this dealer for close to ten years. ThanksThank you for always trusting the Lia Nissan team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.
Got a Lift!
by L Williams on 09/11/2024Responsive to questions with answers in a timely fashion. Even if I buy somewhere else, I will return here for service.Thanks for letting us know our team provided you with an accommodating and informative dealership visit! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Lia Nissan!
Consistent Excellent Service
by John D on 09/10/2024Aaron Boule in the Lia Nissan service department consistently provides excellent service. Very friendly, attentive, thorough, and dependable. Very satisfied with the service provided for over seven years. Highly recommended!!Thanks for the love, John! We're thrilled you always enjoy working with Aaron and the Lia Nissan team for your automotive needs. We hope to be of service to you for many more years to come!
Nissan Murano
by Nancy on 08/27/2024The service department is excellent. Aaron Boule was great as usual.Nancy, thank you for sharing positive feedback on Aaron! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Aaron has always provided for you. We look forward to your next visit!
Exceptional Experience: Stephanie Havens: You Rock!
by Rush on 08/19/2024updated 08/26/2024Stephanie Havens listens to the needs of her customers. She’s professional, never pushy, will go out of her way to locate a vehicle if it’s not already in house. This is my 4th SUV with her and each experience has been outstanding. I will… not work with anyone else.Hi, Rush! Thank you for honoring us with your patronage over the years. We're so pleased Stephanie continues to serve you well whenever you're in the market for something new. Congrats on the new SUV, and best wishes for amazing travels, from everyone at Lia Nissan!
Accessible service
by Pat G on 08/15/2024Lia Nissan of Glens Falls handles all of my Nissan Rogue’s service and mechanical needs . Joanne Chapleski is a professional, knowledgeable and accommodating service advisor who answered all of my questions and repair concerns even while I… interrupted her lunch .Thank you, Pat! We're pleased you had another great service experience with us, and that JoAnne made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!
Well done
by S K Rouge on 08/01/2024They take care of your cars needs or owners wants.Thanks for the love, S K! We're thrilled you always enjoy working with the Lia Nissan team for your automotive needs. We hope to be of service to you for many more years to come!
Great Experience at Lia Nissan
by Liz LaRose on 07/10/2024Stephanie Havens was amazing! I was looking to lease a car after I recently had my car totaled. She made the super easy and enjoyable and was very helpful and thorough. I love my car and I am glad that I chose Lia Nissan of Glens Falls.Thank you for your 5-star review, Liz! We're thrilled to know how pleased you were with Stephanie's support. Congrats on the new ride! Best wishes for awesome travels, from the whole team at Lia Nissan!
Service visit
by John V on 06/19/2024As usual, Aaron Boule in the service department provided beyond excellent service addressing my concerns about my tires. Extremely satisfied and highly recommend Lia Nissan!!John, thank you for always trusting Aaron and the Lia Nissan team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as superb.
Totally a Scam Nissan Dealer!!!
by Joe jr on 05/18/2024I owned a home and the best rate they cold get me is 9.9 %!! Totally refused to use my bank!! The warranty deals are totally fake!! Do Not Buy One!! Go across town, your treated human there!! This place is in the midst of being… investigated by the CCD , and save yourself a headache!!!Lia Nissan experience
by Bill Robeson on 04/10/2024The service department is wonderful, schedule service appointments, advising on my cars needs, keeping to a schedule and finding service coupons to contain costs Joann Chapulski and Aaron Boule give such personalized care that bringing my… car in for service needs has turned from a harrowing experience to something I actually look forward to I have total confidence in the work and advice I get from Lia Nissan to maintain both cars I bring to themThanks for the love, Bill! We're thrilled you always enjoy working with Joanne and Aaron for your automotive needs. We hope to be of service to you for many more years to come!
Great deals
by Matthew Todriff on 03/03/2024I was treated fairly. I made three deals at this dealer with sales person, Stephanie Havens. She’s always treated me with respect and gives me a fair deal each time. I would definitely recommend. Lia is on point.Hi, Matthew! Thank you for honoring us with your patronage over the years. We're so pleased Stephanie continues to serve you well whenever you're in the market for something new. Best wishes for amazing travels in your future, from everyone at Lia Nissan!
Nissan Rogue
Nissan Frontier
Nissan Kicks
Hi, Rush! Thank you for honoring us with your patronage over the years. We're so pleased Stephanie continues to serve you well whenever you're in the market for something new. Congrats on the new SUV, and best wishes for amazing travels, from everyone at Lia Nissan!
by Lia Nissan Glens Falls on 08/27/2024