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Customer Reviews of Ralph Honda

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197 reviews
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  • Nice job

    5 out of 5 starsby Tom on 11/27/2024

    Service was done on time for what I was expecting to pay.
  • Always very helpful!

    5 out of 5 starsby Caitlin C on 11/15/2024

    The staff at Ralph Honda is always very knowledgeable and helpful! Their service department is wonderful as well! Very nice people to deal people.
  • Great sevice

    5 out of 5 starsby John1022 on 10/09/2024
    updated 10/16/2024

    The service department is excellent. Every time I take my car there they work with me to get it in and out. Their technicians are professional and the quality of work is top notch
  • Oil change

    5 out of 5 starsby Yatch rock man on 09/28/2024
    updated 10/07/2024

    Linda took great care of me. Very personable. Service was completed in the time given. Very happy
  • Great

    5 out of 5 starsby Mit on 09/12/2024
    updated 09/19/2024

    They have great service. And friendly people also.
  • Wonderful service!

    5 out of 5 starsby Alexandra on 07/23/2024

    The diagnosis and repair of my van was done in a timely and efficient manner. The dealership was excellent in their communication in keeping me aware of what was happening. I am very pleased.
  • Ralph is very professional and trustworthy

    5 out of 5 starsby Amy on 07/13/2024

    They are very nice and courteous to their customers. I bought my Honda elsewhere but found Ralph 3 years ago and couldn’t be happier with the service. I used the service and collision shop, both were patient and helpful at all times. I look forward to continuing my service with them in the future. I recommend them to a friend and she is very happy as well.
  • Great car , awesome dealer

    5 out of 5 starsby George D on 06/05/2024

    Ralph Honda was a refreshing experience. It reminded me of how buying a new car used to be fun. The dealer treated the customer fair and honest. New or used your is detailed and a full tank of fuel. We are very pleased with our new to us certified 2017 Honda CRV, thank you Ralph Honda
  • Smooth easy purchase

    5 out of 5 starsby Michelle on 05/25/2024

    Easy to work with staff. Professional. Clean. Courteous. Responsive. Helpful.
  • Great customer service as I’ve come to expect

    5 out of 5 starsby Sonia on 01/01/2024

    I needed a flat fixed on short notice, Jordan got me in and Adam a perfect gentleman took care of me. I was in and out in no time. Thank you
  • Process made simple

    5 out of 5 starsby AE on 10/27/2023

    I had a minor fender bender, never have I been in this type of situation. The collision shop was amazing! Thank you Chuck for making the process extremely easy. My car was estimated right there by the insurance company, and all I had to do was drop it off. I was informed through the entire process and was contacted to pick up. Smooth and easy. No complaints from me! Very kind people.
  • Excellent car-buying experience at Ralph Honda

    5 out of 5 starsby SI on 10/24/2023

    Greatly satisfied with Joe Lighthouse and Mike Morrill from Ralph Honda. I bought a new car and traded in my old one at Ralph earlier this month. I knew what I was looking for, and Mike and Joe took care of it wonderfully. Mike was my initial contact, and unlike most of the several dozen other dealerships that had responded to my initial query, Mike responded about the vehicle I wanted, rather than a potential trade-in right off the bat. Mike was proactive and changed the color of a vehicle on an order form he was just about to send out just before he spoke to me. Excellent quoted price, especially for what I wanted, and he and Joe stuck with that price through to the end. Joe was very knowledgeable about my incoming vehicle. He answered all my questions thoroughly. When it came time to visit the dealership when my car had arrived, they didn't try to sneak in anything I didn't ask for. In the end, I drove off the lot with exactly what I had wanted at the great price initially quoted. After dealing with a lot of disappointing dealerships, I can confidently say that Ralph Honda was a relief. I'm recommending Ralph Honda, and Mike and Joe to all of my friends, family, and coworkers.
  • Excellent

    5 out of 5 starsby KCurtis on 10/17/2023

    I took my 2019 Odyssey in for a recall service appointment and it was seamless from start to finish. From the people on the phone, to my service provider, to the shuttle driver, to Zac himself I was met with kindness.
  • Very Reliable Service

    5 out of 5 starsby Bonnie G on 10/07/2023

    I experienced very professional and reliable service at Ralph Honda. It was a NYS inspection , oil change, etc.
  • Car inspection and oil change

    5 out of 5 starsby BonnieP on 09/18/2023

    I was very pleased with the service at Ralph Honda. Everyone is so nice and they come to you and explain what was done and what will need to be done in the future. I always take my car there for service. I am very pleased.
  • Great

    5 out of 5 starsby Freshy1 on 09/18/2023

    Very accommodating
  • Oil change

    5 out of 5 starsby Theodore M on 09/12/2023

    Timely process , always do system safety check with any work .
  • 2013 Honda Accord Hybrid EX-L

    5 out of 5 starsby Zeekateon on 08/31/2023

    No pressure, easy, efficient car buying experience. Took care of everything in the span of 2-3 hrs. Chuck Markham was great. Recommend this dealer.
  • Vernon L Lamboy

    5 out of 5 starsby Vernon L on 08/09/2023

    Always a great experience at Ralph Honda. And they have great coffee!
    • Thanks Vernon for the great review and for choosing Ralph Honda!

      by Les Eccleston on 08/14/2023

  • CR-V

    5 out of 5 starsby KelAMar on 07/19/2023

    Sales person was efficient yet through with good communication.
  • Rating

    5 out of 5 starsby Big Mack on 07/17/2023

    Had four new tires installed, four wheel alignment, and NYS inspection. I did have to stop on the way home to recalibrate tire pressure warning system.

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