Competition BMW of Smithtown
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Customer Reviews of Competition BMW of Smithtown
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20 sales reviews
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BMW 330i purchase
by cpucon97 on 06/25/2018It was a pleasure working with Antonella Martinis on the purchase of my 2018 330i. This is the second car I leased through Competition and Antonella helped me both times. I will defintely recommend Competition BMW and Antonella if you are… in the market for a BMWRecently bought BMW 320i x
by MarshaSteve on 06/21/2018Joseph Deinzer, the sales rep, was very friendly and extremely knowledgeable. I approached him with the exact car that I wanted, and what I wanted to spend. He patiently worked with my wife and I to find the features that I was looking for.… He explained a few extra features to us that were available, and in the end, our car was a little less than what I expected to pay. Helga Carroll thoroughly explained all of our financial options and did not pressure us at all to make a decision on anything right away. In all it was an enjoyable experience for us with very little stress. We love our BMW, it rides like a dream.Nina Maldonado was a true professional.
by debinfrance on 05/03/2016Smithtown BMW was a pleasure to do business with. Easy and professional. No mucking around.Courteous and knowledgeable staff
by FirstGenBird on 04/19/2016Upon entering the dealership ,I was greeting with a welcoming smile and a friendly "Good Afternoon". I was promptly introduced to one of the sales staff who walked me through the showroom to his desk. The showroom is spotless, well… organized with a nice variety of available models. The sales person was courteous, attentive to my comments and questions and didn't push any dealer agenda. My questions were answered satisfactorily and after a test drive, the sales person worked the numbers and we shook hands on the deal. It was probably the most enjoyable car-buying experience I've had. Two days later the car was ready for pick up. After a brief visit with the financial officer to sign the paperwork, it was off to the car. The sales person went through all the particulars to get me up to speed and I was off. I've since been contacted to set up an encore session with one of the "Genius" staff to go over any questions I may have now that I've been driving the car for a month and a half and to get into some more detail about the numerous features.great experience
by dianatucker on 04/15/2016everything went perfect. our sales person Phil was very helpful.Purchase
by Charper89 on 04/01/2016We had a great experience came from another BMW dealer and was thrilled with the information that was sheared w us. We knew exactly where our money was being spent!! Highly recommend them!Wonderful experience!
by MarcLiza4 on 12/11/2015Marc Humanitzki was the most professional and courteous salesperson that I've ever dealt with. He was able to get us the exact car we wanted at a great price even though we had credit issuess and a trade in. I couldn't be more satisfied… with the whole experience... Beautiful facilities also!Great sales experiance I've ever had!
by Jcoppola0921 on 12/04/2015My husband and I went car shopping in different dealerships but I must say that the BMW In smithtown was buy far the best! Nina the sales associate to Jonathan the sales manager and Ron in finance were all amazing. Not pushy at all and they… were very imformative. 1st car buying experience I have loved in a very long time.Competition BMW
by jobane27 on 11/25/2015updated 11/30/2015The dealership is very friendly and eager to please. Russell, our salesman is very hands on and knowledgeable. He encouraged us to contact him with any issues or concerns that may come up in the future or just to say hello. Wonderful… experience.Great dealers exceptional service
by Jbeneforti on 11/19/2015Great sales staff. Nina was great, honest and thorough. Received top notch quality of service and a great dealer who will stand by me.Excellent purchase, great salesperson, awesome finance department!
by hlmurray03 on 10/09/2015We had a truly wonderful experience at Competition BMW. The sales and finance departments were fabulous!Purchase of 2015 BMW 3 SERIES
by parris44 on 09/22/2015The sales person was courteous + We found the sales woman to be courteous, well mannered and helpful as she explained the details concerning the purchasing and the financing of the vehicle. We are thankful for the information… she provided to us.Great all around!
by Dandre9875 on 08/14/2015Competition is great! I had travelled to several other dealers before competition and competition blew them all away in price and especially service. Russell was fantastic and helped me with every step of the process. Jonanthan the manager… was also extremely professional and very helpful. Overall a wonderful buying experience!we are invisible
by skindoc1 on 09/07/2014Just left the dealership. Was there for an hour, no sales bother to help us. General manager couldn't even get us a sales person to help. We decided to go to another dealership instead. Thinking about buying an X-5. Is BMW that hot?Great Experience!
by AlanFef on 07/30/2014I was in the market for a new BMer as my lease was up on my 528ix. I went back to my old dealer and discussed my options but also was recommended to Competition BMW in Smithtown. There was a very tangible difference in my experience at… Competition BMer from the very beginning. The sales staff was knowledgable, professional and just simply nice guys. From my Sales Professional Len, to the Sales Manager, Jonathan to the General Manager, Howard everyone was great and it was clear that they were there to make me a happy long-term customer. I went with the 435ix M Sport which I got a great deal on and the car is hot. I also did this under the BMer Pull Ahead program where I came out of the old car 6 months early. All in all, I could not be happier with the experience at Competition BMer. Have a feeling I'll be a part of the Competition "family" for a long time.Very unethical
by adriennef315 on 11/09/2009In the past with my mother we bought 1 car, and leased 2, I now was going there with her. She was considering getting a car, and I was definitely looking to get a 328xi. I went over specifics, I wanted a montego blue colored one and was… going to be getting a 2009. So they found me what I was looking for, and I put a deposit on the car. I get a phone call 2 days later saying that there was a problem, that they accidentally didn't re-look when i put the down payment on and that car had already been sold, but they would do right by me, they found me a car with more equipment, same color just a different interior, for almost the same price. They said they would be bringing in the car from a dealership in Pennsylvania, and would give me a cheaper rate for the cost to bring it in. I put the deposit on that car. Well I than get another phone call a few days later, and to my shock they sold that car to someone else AFTER I put a deposit on it. Completely unethical..but nothing I could do about it! Than tried to convince me to purchase a black car (knowing I nwanted the blue one, for a ridiculously high price, the black one they were than trying to sell me had a lot of equipment in it that i did not need. They had a black one prior with little equipment that was sold weeks prior during this long ordeal. Than they wanted me to purchase this one for much more money, thinking they could convince me to do it, only because I had considered leasing the blue one with more equipment, but knowing that it was because I truly wanted THAT color.)Overlooked
by brookhaven on 05/10/2009The several times I have been to Competition to discuss a purchase I was overlooked. This is a busy show room and they appear to favor customers who want to buy a new BMW cash. I don't believe they have staff dedicated to CPO's - I am… aware of other dealerships that do & provide better service if that is what you are looking for. PS: I currently own several BMW's & look to upgrade.CPO ?
by licogs on 01/03/2009Two very important questions for the dealer I strongly recommend if you are considering a CPO purchase here. 1. When was the car actually certified? 2. Was the car ever used as a demo? For the first one, I bought a CPO car here in… 2006. I recently found out that the certification was actually done in 2002. Is this what you would expect based on those great TV ads touting the quality of a certified pre-owned car and the scrutiny with which they are inspected before being offered for sale? For the second one, apparently BMW does not consider the title holder of a "demo" an owner. I was handed a Carfax report by the salesman that stated my car had a single previous owner. However, while trying to discuss an issue with BMW corporate, I learned that this car was actually owned by 2 other individuals. One they don't count because it was a "demo". Problem is, the car was a 2001 and was certified in 2002. I am struggling to understand why a 1 year old car would be used as a demo and why this should not be reflected in the car's history. My strong suggestion: if the car in which you are interested is more than 3 years old hightened due diligence is to your advantage.I LOVE my new X3 ......Thank you Jason!
by bachan on 03/28/2011updated 04/25/2025Picked up my 2011 BMW X3 3.5i on Sat ..LOVE IT! Although there was a slight delay with taking possession of the car due to a cracked windshield and difficulty of finding a replacement, Jason Phelps was most helpful & absolutely terrific… during this entire process. From beginning to end, Jason was professional, courteous, and very personable. During my BMW X3 search, I had dealings with quite a number of BMW dealerships and my primary reason for purchasing my X3 at Competition BMW of Smithtown was because of Jason. The X3 speaks for itself and the sales process went smoothly thanks to Jason.Avoid this dealer they will lie from the start
by listeve on 09/11/2012updated 04/25/2025I reached out to this dealer via the BMW USA web site as I was looking for a 3 series wagon with a manual transmission. I got a email response and phone call within about an hour. I explained to the woman that called what we were interested… in a new 3 series wagon with a manual transmission. She said they didn't have one, which we knew already but, that we wanted to look at the sedan to see if would be big enough for us understanding that the interior is the same between a sedan and wagon except for the back with the understanding that we could order the car with exactly what we wanted. I set an appointment to come in and here is what happened, 1) We were told by the salesmen that BMW no longer makes the old style 3 series wagon. 2) a new 3 series wagon is coming in Spring 2013. 3) the new wagon would not be available with a manual transmission. So in essence the woman I originally spoke and emailed with lied to get me into the dealer.
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