Lia Nissan of Colonie
Customer Reviews of Lia Nissan of Colonie
Review type:
Excellence in Service
Excellent service
by Frank Ferrucci on 04/19/2025Excellent service technicians very knowable. Attentive to customer needs. Ryan Myers always goes above to accommodate our needsFrank, thank you for reporting on the exceptional work Ryan has done for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia Nissan for the highest quality service.
Service was great
by Mike on 04/16/2025Ryan was thourough and helpful. He managed to get me in for an oil change and inspection with no appointment. Great experience as alwaysMike, thank you for letting us know your visit was handled seamlessly by Ryan and the Lia Nissan team. We hope you won't hesitate to reach out when we may be of service to you again.
Great service at Lia in Colonie - Dusty Rose advisor
by Sriccio on 03/31/2025Dusty was very helpful and communicated every step of the waySriccio, thank you for sharing positive feedback on Dusty! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what he has provided for you. We look forward to your next visit!
Excellent service
by Bryan Casey on 01/25/2025Staff is approachable and friendly.Bryan, Providing excellent service is so important to us here at Lia Nissan of Colonie and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were approachable and friendly. We wish you safe travels until we meet again!
Car Service
by LG on 01/12/2025updated 01/21/2025My service advisor was Ryan Meyers and he was very helpful. Service was on time and he advised me on some future work. He was not pushy, just very helpful.LG, thanks for stopping by to share your 5-star review of Ryan! We're glad he addressed your vehicle's service process with plenty of communication. See you next time!
Service repair
by SRV on 12/02/2024updated 12/09/2024Dustin Rose was very helpfulSRV, Thank you for leaving Dustin this fantastic review! We are happy to know that he was very helpful.
No problem here
by J Costello on 10/13/2024I am kind of new with this dealership. All of the people that I have come in contact with have been very nice and helpful. Bryan Casey has so far been the person I have dealt with the most . He has not pressured me to get more work on my… car than what is needed . He has been very professional in his approach to answering my questions, no matter how many times I might ask the same thing. I wil continue to ask for Bryan Casey, because I trust him.J, that's awesome! Thank you for always trusting Bryan and the Lia Nissan team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.
Lia Nissan is the best
by Charla Whalen on 09/23/2024LIA Nissan fixed the problem that Wally's of Nelliston did to my brakes when the supposedly fixed them last time I went there. Dustin was awesome and told me and showed me what needed to be fixed. I will forever go to LIA NissaWe're so pleased Dustin and the Lia Nissan team provided your vehicle with the proper care to get this problem resolved. Thanks for letting us know how happy you were with this experience!
Quality service and people.
by Paul H on 08/31/2024This place is great! Bryan Casey was very friendly and courteous writing up my service ticket. He also researched some questions that I asked him and got back to me quickly. Very professional. The customer lounge is clean and offers free… refreshments. Overall a great experience, which in my past experiences at other dealerships is hard to find lately.We're delighted to hear that, Paul! Thank you for letting us know how pleased you've been with Bryan's expertise and our comfy customer lounge. We wish you pleasant travels until we may be of service to you again!
Lia August Visit
by Mary on 08/22/2024Ryan Myers checked me in and informed me there was a recall they would be taking care of. The recall would not take any longer. Kept me informed and was pleasant and professional.Mary, thanks for letting us know how pleased you were with the convenience of this service visit handled by Ryan. It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!
Excellence in Service
by Patrick Mastromarchi on 08/11/2024updated 08/20/2024Lia Nissan of Colonie was spot on from beginning to end. Their attention to detail, professionalism, and willingness to listen to our needs was beyond what we could have imagined. Patrick listened to what we needed and in the end made a… great deal we couldn't refuse! I would HIGHLY recommend this dealership to anyone!!!Thanks so much, Patrick! We're delighted the value of Patrick's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment.
Bryan Casey is great
by patterson on 08/09/2024updated 08/20/2024they are helpful and k ow what they are doing and answer any question you might haveThank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Bryan and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!
Great service.
by CWJ Henderson on 08/16/2024The service staff at Lia Nissan of Colonie is top notch. They are fast, efficient, and on top of your vehicle's needs.Thank you for your kind review! We truly appreciate your continued business, and we're glad our team has always taken such great care of you and your vehicle. Thank you for making Lia Nissan your #1 choice for service!
Car serviced
by John Yager on 08/05/2024Service tech Bryan Casey was very helpful when I brought my Rogue information service. Had some missing bolts in roof rack. He followed up with me that parts needed to be order and would contact me when they came in and would schedule… appointment.John, thank you for letting us know how pleased you were with Bryan's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we see you again!
Saved the Day
by Linda on 08/01/2024Bryan Casey at Lia Nissan got our car back on the road the same day we dropped it off without an appointment.Linda, thanks for taking the time to review your service experience! We're happy Bryan got you safely back on the road in a timely manner. We hope you'll continue to choose Lia Nissan for all your automotive needs!
Extant
by Ammar on 07/25/2024updated 07/31/2024How friendly and helpful to please you and trying their best to make sure they did everything they could to help you get what you come forThanks for letting us know our dealership team did a great job, Ammar! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!
Always pleased with Bryan Casey and Lia Nissan
by Kathy Sickler on 06/05/2024Make an appointment, talk with Bryan Casey get your car serviced! Quick, easy, simple oh yeah- coffee and donuts and water while you wait complete with 2 tvs to watchKathy, thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad that Bryan's efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs!
Bryan Casey the best at Lia
by JanetJoralemon on 05/15/2024Bryan Casey at Lia Nissan is the best service person I have had since buying my 2019 Nissan Altima. He was s always able to schedule a service that I need on the he day and time I request. He always keeps me updated on progress. Also he… gets the service I need in my he most timely manner possibleJanet, thank you for leaving Bryan this wonderful review! We are glad that he consistently takes great care of you and keeps you well informed throughout the process. He will be delighted to hear of your kind words. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!
Murano or nothing
by Karen on 05/14/2024Patrick Mastromarchi went above and beyond what normal salesman do. He clearly presented my options with each car I requested to see. I never felt hurried and I left with the car that was suited to my needs. I can’t say enough good things… about Patrick Mqastromarchi or the team that stands behind him.Karen, thanks for taking a moment to give us the highlights of your dealership experience with Patrick! We're delighted he was committed to your complete satisfaction. Congrats on the new vehicle! Best wishes for pleasant travels in your future, from the whole team at Lia Nissan!
Review of experience
by Ken on 03/02/2024Upfront and honest with sales and service. No game playing and willing to work with you.Thank you for your positive review, Ken! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Nissan needs. Safe travels until we meet again!
On time
by John Licciardo on 02/21/2024Once again, Brian Casey was right. My service was completed on time.John, thank you for telling us why you like working with Bryan! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment.
Nissan Rogue
Nissan Sentra
Nissan Kicks
Thanks so much, Patrick! We're delighted the value of Patrick's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment.
by Lia Nissan Colonie on 08/21/2024