Honda of Staten Island
Customer Reviews of Honda of Staten Island
Review type:
Fantastic
Fantastic
by CHRISTINA on 04/20/2025A wonderful experience Raymond made it very easy with is knowledge And understanding of my needs Thank youFantastic Service !
by Judi S on 04/19/2025As soon as I drove into the service area I was greeted very well by an employee at the entrance and then by my service rep Denise Deas!!! She was so beyond professional and had a great sense of humor. Not only that but EXTREMELY… knowledgeable!!! I came in with an issue that was rectified quickly but I had also encountered another issue. That I didn’t know I had but made sense. I figured since i was there I may as well have it fixed. She then gave me the estimate and the time it should be ready. Denise was on point with all of it. My appointment was at 12 and she called me at 2:30pm letting me know all was complete. Including recalls ,a courtesy multi point inspection and battery check ! Highly recommend !Kathrine alers
by Debbie Merced on 04/12/2025Kathrine Alers, was great sales woman. She understood my needs and wants. She’s very professional and pleasant.Knowledgeable Denise
by Myrian on 03/29/2025Denise Deas of Honda in Staten Island helped me when I went there for my car maintenance. She made the experience very enjoyable and informative. She took the time to answer my questions. I didn’t want any services that weren’t necessary at… this time. I also wanted more information to make an educated decision. Denise provided the information. She is very professional and knowledgeable. She was excellent.Excellent service
by Susan L on 03/20/2025I took my car to Staten Island Honda for an oil change. I also needed an alternator belt and spark plugs. Denise Deas was the service rep. She was very professional and explained my options thoroughly. After the service was performed, she… reviewed the service report clearly. I highly recommend her as a service rep.Susan, We are grateful for you leaving Denise this extraordinary review and recommendation! We are pleased to know that she was very professional and explained your options thoroughly. We hope to serve you again in the future.
Flat tire
by Leo Feld on 03/05/2025When entering Honda Service Center of Staten Island Was greeted by Ser Adv Wilfredo Torres very politely and then took care of my vehicle…Leo, Thank you for leaving Wilfredo this amazing review! We are happy to know that he greeted you very politely and then took care of your vehicle.
Great service
by Arthur on 03/04/2025I bought my car in for service and the representative Shawn Feliciano and Rick Savino were so attentive and helpful. Thank you Shawn and Rick.Arthur, We appreciate you for leaving Shawn and Rick this remarkable review! We are delighted to know that they were so attentive and helpful.
Honda 2017 Accord
by GMV on 03/04/2025I've owned Honda cars for a lifetime and have always serviced them at Honda in Staten Island, NY. My experience with Honda service on Staten Island has always been exemplary. The Service Manager, Jeff Pasenkoff and Elaine Bruno are always… ready, able and willing to accommodate and assure you that your car is in safe hands. They are experienced, knowledgeable, professional and trustworthy. I've known Jeff a long time and am confident with his and Elaine's advice pertaining maintenance and servicing of my car. I continue to service my car at Honda in Staten Island because of the care, confidence and trust I have with Jeff and Elaine. If Jeff and Elaine decide to move on, so will I. Thank you for this opportunity to highly commend Honda service in Staten Island, NY.GMV, Providing exemplary service is so important to us here at Honda of Staten Island and we are glad that Jeff and Elaine's efforts met your satisfaction! We are thrilled to know that they are knowledgeable, professional and trustworthy. We wish you safe travels until we meet again!
Excellent
by K on 02/16/2025updated 02/25/2025Very helpful and was able to explain everything that my car service need.K, We are grateful for you leaving us this exceptional review! We are pleased to know that our team was very helpful and explained everything your car service needed.
Happy customer
by Doris on 02/07/2025Raymond L Valenzuela was very professional explaining everything made you feel comfortable stress freeDoris, Thank you for leaving Raymond this incredible review! We are happy to know that he was very professional, explained everything and made you feel comfortable. Congrats on your new vehicle- behalf of the entire Honda of Staten Island team!
Good service , friendly staff
by Daniil Kholostyak on 01/27/2025takes time on parts but car was fixed without any issuesDaniii, We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future.
Awesome service as usual
by Jeffrey Vazquez on 01/04/2025SI Honda is an awesome dealership…sales and service. I have left stellar reviews for the sales dept and service is equally stellar. The service dept is extremely well run. I see Sammy Moussa for my appointments. He is welcoming,… knowledgeable, caring, and accommodating. He is a pleasure to deal with. The waiting area is pleasant and comfortable. The dealership has great hours for service and sales. Thank you, Sammy and SI Honda. My family and I highly recommend you visit them for your Honda service and visit the sales department for new car shoppingJeffrey, We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. Sammy will be overly excited to your very kind words about her, thank you. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help, Safe travels!
In and out
by Marco on 01/01/2025Place is easily accessible and away from busy streets. Parking is a plenty even if you don't visit to get a service. Clean and convenient waiting area for resting while they are working on the vehicle. After several visits they actually… remember you. Last trip was super short and a breeze.Marco, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.
Outstanding Service Department and Personable Service Advisers.
by Guy Diomede on 12/18/2024Service Adviser (Jason) was personable and knowledgeable. Service dept. is very accommodating and restrooms were extremely clean. Work was completed in a timely manner.Guy, Providing outstanding service is so important to us here at Honda of Staten Island and we are glad that Jason's efforts could meet your satisfaction! We are thrilled to know that he was personable, knowledgeable and completed the work in a timely manner. We wish you safe travels until we meet again!
2025 Honda CRV Lease
by ZW on 11/20/2024Recently leased a new 2025 Honda CRV from Honda of Staten Island. The dealership is great to work with and our salesperson Valdimir Khavtchenko was, very efficient and helpful in making the process of the purchase go smoothly and to our… satisfaction. Definitely would recommend both the dealership and Valdimir to anyone looking for a Honda .Congratulations on your new Honda CRV! We are so glad that Vladimir took great care of you and ensured your experience with us was as smooth as possible. your kind recommendation means so much to us. We thank you for your excellent review and we wish you safest of travels- on behalf of the entire team!
"Easy Squeezy"
by Joe Cupo on 11/17/2024Upon bringing my Honda CR-V in for 2 open recalls on Nov. 14, 2024, Service Advisor Rick Savino explained all the work that needed to be done to correct these recalls. He was extremely courteous and professional with my interactions… with him. I would highly recommend this service department in the future.Joe, We appreciate you for leaving Rick this marvelous review and recommendation! We are delighted to know that he was extremely courteous and professional. If there is ever anything more that we may help you with please do not hesitate to let us know.
Great service
Great guy
by Anthony Ramos on 10/02/2024updated 10/09/2024Very professional answer all my questions. Good team.Anthony, Providing quality and efficient service is so important to us here at Honda of Staten Island and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very professional and answered all of your questions. We wish you safe travels until we meet again!
VIP treatment by HONDA sales representative Lynch Eugene
by Frank on 09/07/2024Mr Lynch Eugene from Honda was professional and politely . My wife the same Day driving new Honda HRV 2025 sport home. Thank you all people from Honda for very fast assistance.Frank, We appreciate you for leaving Lynch this spectacular review! We are delighted to know that he was professional and polite. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate your wife on her new 2025 Honda HRV Sport- behalf of the entire Honda of Staten Island team!
Saved me an arm and a leg!
by Edwin on 09/07/2024Efficient and amazing service!Edwin, Thank you for leaving us this terrific review! We are happy to know that our team provided you with efficient and amazing service. Safe travels now!
Service before road trip
by Cassie Collins on 09/05/2024I went to Honda of Staten Island service center on 9/3/24 as a walk in and thought I wouldn’t be seen. The staff member (Jason Meinero) that was in care of my 2024 Honda Accord Sport Hybrid checked me in, was respectful and knowledgeable… about time duration of service. My car got serviced in under an hour and I was good to go!Cassie, We are grateful for you leaving Jason this flawless review! We are pleased to know that Jason was respectful and knowledgeable about time duration of the service. Please drive safely and do not hesitate to let us know how we may be of further service to you.
Awesome Service
by Dylan on 08/21/2024With the help of Jason, we were able to get the problem fixed.
Myrian, Providing immaculate service is so important to us here at Honda of Staten Island and we are glad that Denise's efforts met your satisfaction! We are thrilled to know that she was excellent, very professional, knowledgeable and made your experience very enjoyable/informative. We wish you safe travels until we meet again!
by Honda of Staten Island on 04/11/2025