Island Mazda
Customer Reviews of Island Mazda
Review type:
Mazda CX-5 Grand Touring
by Harold_Nunez48 on 12/14/2017Freddy Bosco is s great salesman. Very informative and knowledgeable. He guided me through my first lease process with clarity and ease. Im very happy, thank you Island Mazda.Service
by Cbrow11208 on 02/11/2017Last month i had the pleasure of working with mr phil dugo. I dont even know where to begin. From beginning to service was amazing. i got there kind of late and there was no attitudes or anything just how can i help you. I prepared myself… to have cars shoved down my throat and a bunch of people hounding me to make a hasty purchase but i couldn't have been more wrong. Phil was more like a friend and delt with me one on one and took his time. there was no pressure or anything. You could tell that he just genuinely wanted me to be satisfied with my choice he gave me options but never tried to force me to change my mind. My credit is lets say less than perfect and he still fought to get me the lowest price possible. Overall i am extremely satisfied and look forward to working with him in the future. **the best part he took care of everything and i was in and out in under 2 hrs**CX-5 lease
by Artur_Arnov on 12/23/2016updated 01/02/2017Fantastic service on all fronts. From vehicle research to price discovery, paperwork and car preparation - excellent delivery. Big thanks to Mike and team for Super smooth experience!Recent 2017 Mazda3 iSport Hatchback Purchase
by nicolesyau on 11/27/2016updated 12/07/2016Phil Dugo was great! He gave us a zero pressure, no hassle experience buying our new car. He was always accessible. When we had a question, even when the dealership was busy, he made sure to return the phone call by the end of the day.… Steve was also very helpful in the finance department. We got a great deal with the coverage we wanted.Jackie, thanks for this great review and congratulations on your new 2017 Mazda3 iSport Hatchback! We can't tell you enough how much we appreciate Phil and Steve. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Warm regards, Matt Ferrara | mferrara@myislandmazda.com
Great Experience
by SIleaser on 10/28/2016updated 11/08/2016The entire experience was very quick and efficient and Michael Daniell made the process painless. Car is wonderful and my son loves it.Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Michael worked hard enough to make your purchase completely painless. Best regards, Matt Ferrara | mferrara@myislandmazda.com
Make it Mazda
by Carla55 on 11/06/2016Matt Ferrara, Mike Daniell and Steve Chandler!!! They were all wonderful; extremely knowledgeable and informative and answered all my questions and helped to make my purchase a very pleasurable and worry-free experience. I would tell… anyone interested in buying a Mazda, run, do not walk to Island Mazda. As I say, they were all terrific and it was a pleasure doing business with them.Carla, thank you so much for taking the time to provide such great feedback. Congratulations on your purchase! Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it's encouraging to know our team was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Best regards, Matt Ferrara | mferrara@myislandmazda.com
Love my new mazda3!
by Jkb1234 on 10/22/2016updated 11/01/2016I enjoyed the staff and how attentive they were. I also really appreciated the late store hours, which accommodates to those with a late work schedule (like me).Thank you for the kind words! We couldn't be happier that you had a wonderful car buying experience here at our dealership! Congratulations on your new Mazda3! Please come back and see us again in the future with anything else you might need. Take care! All the best, Matt Ferrara | mferrara@myislandmazda.com
Mazda Staten Island
by LisaP1967 on 10/17/2016updated 11/01/2016The whole purchasing experience from start to finish was easier than any car purchase I've ever made. My sales rep Kimberly was wonderful. She took the time to understand my need and concerns and helped me make the best decision. The… finance rep, Steve was also great. He was personable and informative and assisted me with decision making as well. I absolutely LOVE my new Mazda 3!Thank you and congratulations on your new Mazda 3, Lisa! I am happy to hear that Kimberly and Steve were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. All the best, Matt Ferrara | mferrara@myislandmazda.com
Experience at Island Mazda
by jrey2690 on 08/25/2016updated 09/07/2016The help received by all employees at Island Mazda was like no other. From initial contact they were willing to take their time and answer all the questions and concerns I had. Phil Dugo was a great help and made my experience much more… worth while. Phil was an excellent sales person who saw from my perspective what I wanted and needed in a vehicle. Phil was truly a great help and an exemplary employee of Island MazdaThank you for the excellent review! It is great to know that Phil was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. From, Matt Ferrara | mferrara@myislandmazda.com
First new car
by LizzzzzzLiz on 08/21/2016updated 09/07/2016Friendly, helpful, answered my (sometimes stupid) questions. Loved that there was a kid play area so I could focus on the card. Great experience. Thank you!Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Very Best, Matt Ferrara | mferrara@myislandmazda.com
Island Mazda Lease
by Schlomm on 09/01/2016My salesman Mike was incredibly patient. Knowing that he makes commission off of his sales I was a bit weary but he wasn't pushy whatsoever and did his best to work with me.This place is a joke
by yotkblfgwu on 08/30/2016Spam with generic emails, never return calls and lie about their inventory. Wonder how many of the favorable reviews are actually real.Great Experience at Mazda
by helenmarie2016 on 08/17/2016updated 08/29/2016We were very impressed with our sales rep, Kimberly. Our past experiences with Mazda have not always been positive, so much so that our last purchase was done through Sansone. Knowing Island Auto Group was new we returned and couldn't have… been happier. Kimberly was terrific-she knew every question we asked regarding the car we purchased, understood our price point and made the purchase 'enjoyable'. It's been a long time since we can state buying a car was 'enjoyable'. We will return when our next 2 upcoming Mazda leases expires and we have already passed the word how impressed we were with Kimberly and Island Auto.We cannot thank you enough for your wonderful review of Island Mazda and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Thanks again, Matt Ferrara | mferrara@myislandmazda.com
Hipko Review
by Jill_Hipko1 on 08/21/2016Very pleasant and professional. Kimberly was wonderful to deal with. Took great care us. Our finance person was also made our visit and purchase a good experience. We are from Jersey so they made it worth the trip!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Matt Ferrara | mferrara@myislandmazda.com
Island Mazda made me happy
by Jpg11284 on 08/12/2016updated 08/23/2016Going to island Mazda was a great decision. They were able to match a quote that I received from a leasing agency and also gave me an upgrade for the same price. I was very happy and I love the carThank you for sharing your experience with us! Our team works incredibly hard to exemplify the Island Mazda commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Matt Ferrara | mferrara@myislandmazda.com
Island Mazda Dealer Awesome Experience!!!
by IvonLlanos on 08/11/2016updated 08/23/2016I had a very pleasant, stress free and enjoyable experience when I visited your dealer. Both Mike G (sales representative) and Joe G (Manager) went above and beyond to make sure they provided me with excellent service. As a customer I must… say that based on my experience I will most definetely recommend this place to anyone who's in search of a car dealer that offers not only good vehicles but also great service from their staff and a pressure free trustworthy environment. Thank you Island Mazda for your outstanding Service! You've Got yourself a customer for Life!My new car
by Carolekrumb on 08/08/2016updated 08/22/2016Efficiency , no haggling ..good deal ,good product..am a three time custonter at this dealerrship..that in and of itself should speak volumesGreat service
by SaurabhNY on 07/31/2016updated 08/10/2016Phil and Michael was great, I definitely recommend them if you are thinking about buying a new car or exploring option.Couldn't be happier with the service
by Monika3188 on 07/12/2016updated 08/09/2016Phil Joe and Steve all made us feel comfortable. It wasn't a hassle, I got everything I wanted for a great price. I always think car salesmen are lying to me but I feel like I got a reasonable deal and they were very helpful. They are very… friendly and I felt like I was in good hands. Thanks guys, I absolutely love my new car!Island Mazda
by Amdayton on 07/31/2016I had an excellent experience with Island Mazda. Mike Daniell was knowledgeable and helpful from start to finish throughout the process. My husband and I will recommend Mike to anyone we know wanting to buy a car. The general manager,… Matthew Ferrara was a pleasure to work with and we will definitely buy from him again when looking to make another purchase. Thank you for a wonderful and positive experience. We highly recommend Island Mazda to anyone searching for a car. The staff was terrific and we are thrilled with our new Mazda CX-5. Edward & AnnMarie DaytonWe appreciate you for letting others know about your experience at Island Mazda. It's fantastic that we have earned your trust and business; we look forward to seeing you again in the future! Take care! All the best, Matt Ferrara | mferrara@myislandmazda.com
Incredible Customer Service
by jerryd928 on 07/26/2016updated 08/01/2016My sales consultant Phil Dugo was excellent. He is honest, friendly, accommodating, and delivered extraordinary customer service. I would definitely buy another car from him and recommend him to anyone looking for a new or used car. His… personality and good spirit has a positive impact on the dealership. Thank you again, Phil. Also would like to mention the excellent customer service provided from Stephen Chandler, Business Manager and Matt, Manager. They were very friendly and honest. Thank you all for making this a wonderful buying experience.Thank you for your review, Jerry. We're glad to have Phil on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Matt Ferrara | mferrara@myislandmazda.com
We appreciate you taking time to leave us a great review, Artur. We are pleased to hear Mike and the team did a great job in assisting you in your lease. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Warm regards, Matt Ferrara | mferrara@myislandmazda.com
by dealerreply on 01/03/2017