DCH Wappingers Falls Toyota
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Customer Reviews of DCH Wappingers Falls Toyota
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53 sales reviews
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2009 PONTIAC G6
by steel1ers on 03/29/2012updated 04/24/2025Right from the start to the sale when we met Mary Snoek to show us the car we were interested in the experience was wonderful, no pressure at all. she was very friendly at all times. Would recommend her to a friend for sure.. The manger I… met was also very courteous and friendly. This was my fist time buying from this dealership and would go back for sure.. Thank You..Great Service
by jcruz21 on 01/31/2012updated 04/24/2025Online quotes were comprehensive and well priced. I did compare them to other dealerships in the area. Met with Melissa at the dealership she was knowledgeable, had a great atttitude and got me everything I wanted. She was upfront about the… pricing, went through every detail of the car with me first then again with me and my husband. Very happy with the purchase.Outstanding Purchasing Experience
by maxld10 on 08/08/2013updated 04/24/2025My purchasing experience with DCH Wappingers Falls Toyota was extremely positive. The Sales Consultant (Richard S.) I dealt with was excellent. He was Professional, Knowledgeable, Patient, and truly a pleasure to deal with. He did an… outstanding job explaining in detail the options on the car I purchased .. and took his time and was very patient when answering the questions I had regarding the car. Richard has the perfect personality to be a Sales Consultant. He's personable, easy going, extremely knowledgeable of the product, and truly a pleasure to talk to. Thanks Rich!!!!! The Sales Manager (Pinkal P.) and Business Manager (Robert G.) were equally as good. All the words above describing Richard, can also be said for Pinkal and Robert. Overall, the entire purchasing experience at DCH Wappingers Falls Toyota was excellent. Thanks Team!!!!!car buying made easy
by 00001 on 11/21/2011updated 04/24/2025Thought buying a car would be a miserable experience. Initially did a lot of research on Edmuns was prepared to put up a fight. But pleasantly surprised when I was quoted the true market value right away.MJ Herring gets our vote as friendly sales consultant
by staten1 on 12/03/2011updated 04/24/2025We recently looked to replace our 1998 Toyota Sienna with a new Toyota. MJ Herring is the salesman I met when I walked in off the street in September, and I was very impressed by his no-pressure, friendly yet professional style. When my… wife and I returned for a RAV4 test-drive, we got to know MJ a little better and we really liked what we saw - a very bright and personable individual with great integrity. He loves Toyotas, yet our various conversations included open and fair assessments (both the pros and cons) of competing car makes, where we found that we had mutual positions. We left the test-drive feeling that we would probably buy a RAV4, and that we would definitely feel comfortable doing business with MJ and DCH Wappingers Falls Toyota. Several weeks later, we were ready to buy, and we returned to MJ to find us a new RAV4. A week or so later, we closed the deal - encountering only pleasant surprises in the process - and we drove off in a great car with a full tank of gas, courtesy of MJ and DCH. When times comes to replace my 2000 VW soon, I'll definitely start the process with Toyota, DCH and MJ Herring.best car buying experience yet...
by jkmig on 02/19/2012updated 04/24/2025the staff was courteous and helpful and not at all pushy,which made my wife and i very comfortable from the start. our salseman Mike was easy going and made our time as relaxing as possible. even on a very hectic day, it was presidents day… weekend, we were never hurried or hassled. they made the numbers all work and got us a very good monthly payment, which is impressive because i have less than stellar credit. i have never been the type to actually fill out a comment card of any sort for anything before, but these guys won me over for sure. hands down the best experience purchasing a car ive ever had. if you're looking around at dealerships give these guys a shot, you wont be disappointed.RAV4
by jner on 12/28/2011updated 04/24/2025After going to four other dealerships to test drive CUV/SUV type vehicles, I went to DCH and was plesently surprised. They truly are a no-hassle dealership and our salesman (Bobby Pucher) was wonderful. He was professional, enthusiatic and… extremely knowledgeable about all the vehicles we asked about. DCH found the car I wanted and had it shipped in within 5 days. Pick-up was a breeze and Bobby even programmed my BB to the blutooth system in my car! This was a great experience and I would recommend DCH to anyone looking for a good deal!Easy no pressure sales
by kris09z on 01/19/2012updated 04/24/2025I just purchased a used car from DCH Wappingers and it was a great experience. They didn't put any pressure on me to spend more or make a faster decision and respected all of my questions! I got exactly what I wanted and am so glad that I… went to DCH Wappingers!Bait and Switch?
by musicar on 12/17/2012updated 04/24/2025The dealership places used car ads which are low and then when you call about the car, it always mysteriously has been sold. Then when you say you will wait until they have another car come in with approximately those specs, they say it is… unrealistic. Hard to feel trusting of them any further.New Car Purchase,,RAV4
by Purpledeb on 07/27/2013updated 04/24/2025My husband and I received a promotion from DCH that they would buy back our Venza, so we went and left the same day with a New 2013 RAV4. Everyone at DCH were great and our Salesman, Bill was Awesome!! DCH Wappingers Toyota really respects… their customers and they do all they can to get the customer exactly the customer wants. They take their time with the customer, you don't feel like you are being rushed or pressured. Thank you all employees of DHC Wappingers Toyota. I will never go to any other Toyota dealership but themGreat Experience, Awesome Dealer!
by mbxdroid on 03/28/2014updated 04/24/2025From the beginning to end it was a great experience! When you show up on the lot you will be greeted with smiles from an available sales consultant. Our sales consultant was Akeem J. and he was great to work with. Akeem was attentive,… courteous and best of all patient. Every buyer has their own needs and we feel he addressed ours very well. We did a ton of research on three row crossovers and narrowed down our choices to a new 2014 Toyota Highlander or a 2014 Honda Pilot. Akeem was able to gauge our knowledge of the vehicle and did not bother to oversell it like a lot of pushy salesmen we have dealt with. We also feel the need to mention that we entered the dealership with our 5 year old son and multiple members of the staff made us feel comfortable. Our son was especially content with the popcorn and available beverages. I can continue to write for quite a while describing the entire experience but will just sum it up by saying the dealership as a whole was a friendly environment and the fact that multiple staff members from sales to management bothered to introduce themselves and make us feel comfortable speaks volumes about the way this dealership cares for potential customers. Now we just have to see how they do over the next few years keeping us happy and servicing our beautiful new vehicle.
About our dealership
00001, Thanks so much for this excellent review. We appreciate the reputation we have to overcome after someone has had a difficult experience at a car dealership. We pride ourselves in offering our Hassle-Free Price, which is clearly displayed on every automobile (both new and used) on our lot. No more haggling. We're glad you were pleasantly surprised. We plan to continue to surprise you, your friends, neighbors and family...for years to come. Hope you enjoy that ride- Lee Burns, General Manager
by toyota_dealer on 11/28/2011