Paragon Acura
Customer Reviews of Paragon Acura
Review type:
Excellent Customer Service!!!
Mh1234
by Hussainm on 03/31/2017updated 04/07/2017Service person was excellent. He was straight forward and honest. Well knowlegable about the vehicle and service needed. Informed me about the upcoming service that might be required for the next viditThank you so much for this great review and star rating! We work very hard to provide each of our customers with a knowledgeable and honest service, and it's good to hear that our team was able to show you what Paragon Acura is all about. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Great service love it clean environment !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
by Jennyglvz7 on 04/05/2017Service advisor is great specially Stephanie the free complementary food is great clean environment everybody smiles so that's a super plus I will definitely recommend this dealer to my friendsJenny, thank you for the awesome feedback! You're right, Stephanie is an excellent service advisor and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Satisfaction guaranteed
by HAsimenos on 04/04/2017The salesman worked diligently to make sure I would leave the dealership with a great offer that I would be happy with. My satisfaction in the car & offer was their priority.Thank you, we love hearing from happy customers! We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Smooth and pleasant purchase experience
by Vince_2017mdx on 04/01/2017I didn't feel pressured, my salesman was straight forward with me. Everyone worked quickly and I got the price I wanted.Congratulations on your new car, Vince! Thank you for taking the time to write about your experience. It's great to know our staff were able to provide you with pressure-free service. Please feel free to call or stop by if there is anything else we can do to help you. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
all good
by ron_owens1 on 03/30/2017the truth & customer services, all services was great at the dealership and customer services was even better, will come againRon, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Service and quality.
by Alfredliu on 03/23/2017updated 03/31/2017She very friendly and knowledgable . Her first name is Jasemin. The atmosphere is peaceful. The person guiding me into the reception is polite and the person who return the remote control to me is with high courtesy.Thanks for your great review! We're glad to hear that our team was friendly, knowledgeable, and courteous! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Best work ever
by Jorgeleal on 03/20/2017updated 03/31/2017The waiting time is so short it didn't gave me a chance to drink my coffee before I started to drink it I received an email saying that the work was doneThank you for taking the time to share your experience at our service center. I'm glad to hear our team was fast. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Great costumer service
by Hp875LIAcura on 03/22/2017updated 03/31/2017Alex was very professional, took care of everything. Great costumer service. Not too much of a wait. Vehicle was ready in time.Thank you for taking the time to share your experience at our service center. I'm glad to hear you found us professional, especially with the help of your technician, Alex. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Great service!
by Coreygarvin on 03/27/2017Friendly, Helpful and Knowledgable staff. Great sales men, services and I even was given good coffee! Very happy to be apart of the Acura family. My co worker even went the following week to get a car. He is happy as well!Corey, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We're glad to hear that our team was friendly, knowledgeable, and helpful! Please let us know if there's anything else we can do for you or your co-worker. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Review
by Jaleelg94 on 03/13/2017updated 03/29/2017Service was Fast and easy and good service advisors, was helpful on getting me parts too. Honored pricing and other things .Acura
by Paolallanos92 on 03/15/2017updated 03/29/2017Fast and accurate. I didn't have to wait long for my inspection. I was also fone quickly with the paper work and payment. Thank youService
by youngs34 on 03/13/2017updated 03/29/2017customer service is great by calling and reminding me of the appt. I did not have to wait too long and the service guy was pleasant.Painless
by TraceyC51_ on 03/13/2017updated 03/29/2017Jessica was very courteous and accommodating. It was nice to see the same people worked in the service dept and the salesmen who handled my last lease in Oct 2016..Paragon
by Hcard1971 on 03/14/2017updated 03/29/2017The service was excellent. Though it took longer than expected, the service rep kept me posted. Thw waiting area was warm and comfortableA good experience
by Arthur174 on 03/27/2017The salesman Ennis was not too pushy, he was professional and showed me exactly what I asked for. Every one seemed helpful. They treated me like I was a valued customer.Arthur, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Paragon Acura, we do value our customers and we look forward to seeing you again. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Jasmine is the best
by Tenjithile12 on 03/23/2017"My service advisor ( jasmine Fernandez) is the best, has great service conversation and was an overall pleasant experience. Thank you jasmine "Thank you for the awesome feedback! You're right, Jasmine is an excellent service advisor and we appreciate all she does for us! We're very happy to hear that she was there to provide you with a pleasant experience. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Excellent Service
by Sdalvarez1 on 03/20/2017Quick and thorough; my vehicle was ready within the projected time frame and the analysis on my vehicle was very informative.Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt and informative service. We hope you will give us the opportunity to help you again. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt and informative service. We hope you will give us the opportunity to help you again. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com
None
by Danny1219 on 03/03/2017updated 03/14/2017My advisor was knowledgeable and very helpful. I will return when my car needs service. I was out within a timely manner and I felt comfortable with me experienceWe appreciate you for letting others know about your experience at Paragon Acura. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
Great dealer
by Eddvlz00226 on 03/02/2017updated 03/14/2017Everything was great, the service, the treatment and the evoirement , very friendly and professional personal if I'd get another car this will be my first stop.Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
Awesome spot. Recommended.
by PurinRob on 03/02/2017updated 03/14/2017Customer service, excellent car wash, nice and clean waiting area, superb showroom, great atmosphere. The staffs are really nice and friendly.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact me or visit us if you need anything else. Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
The best Acura dealer
by Nycdenny90 on 03/02/2017updated 03/14/2017I felt my visit was smooth and stress free. My service advisor Alex was amazing and helpful made my experience easy.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
Thank you so much for taking the time to provide such great feedback, Angelita! We are glad to hear about your positive experience at Paragon Acura, especially your interactions with Hannan, James, and our finance team. It’s great to know the education you received on the ZDX and your test drive contributed to your satisfaction. We appreciate your recommendation and look forward to welcoming you back soon. Enjoy your new Acura, and thank you again for sharing your impressive experience! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com
by Paragon Acura on 03/31/2025