Paragon Honda
Customer Reviews of Paragon Honda
Review type:
Hi Haitham, leasing my 2024 CRV Honda was painless...same as driving it.
Hi Haitham, leasing my 2024 CRV Honda was painless...same as driving it.
by Lalit K Jain Esq on 02/22/2024Leasing my 2024 CRV Honda was painless same as phones are wireless and driving it is even more painless. Thanks to you and your entire team at Paragon. Lalit K Jain EsqThank you for this amazing review and shoutout for Haitham! We really appreciate your business, Lalit. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
Lovin’ the CRV
by James S on 02/22/2024Paragon Honda, particularly the salesman Roger Vega, provided an stress-free experience to purchasing a car. Normally, purchasing a vehicle can be stressful, but Roger Vega was patient, knowledgeable and professional thoughout the… hours-long experience, which included multiple test drives and patient tutorials about the features of different vehicles. I highly recommend Roger Cega and Paragon Honda.Thank you for this amazing review and shoutout for Roger! We really appreciate your business, James. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
John Santiago is da man
by Tigran N on 11/21/2023Honest honest honestThank you for this amazing review and shoutout for John! We really appreciate your business, Tigran. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
First Car Experience
by Ty Cadena on 09/10/2023Juriel DeJesus helped my father in law and I get me my first car. He is very polite and passionate helping others. 10/10 recommend for anyone going to Paragon Honda, thank you for a great experience Juriel!We appreciate you for letting others know about your experience with Juriel, Ty! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
Awesome friendly salesman
by Jellloooo on 04/05/2023Went to paragon , they connected me with Francisco Collado , he was good , much above the salesman I’ve dealt with in the past . He made it happen for me , good price , fair ….how many times can u say that coming out of a dealership.Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Francisco's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
Dealer of Deception
by Ricardo on 03/17/2023As I'm in the market for a Toyota Venza 2015 I was happy to see one advertised for sale by Paragon Honda on Edmunds and other sites that satisfied my requirements. I made inquiry on the evening of 3/14/23 as to the availability of the 2015… Toyota Venza advertised for sale. The following morning I received a text message from a “Maria” asking whether I could make an appointment to see the car and I asked whether it was still available, and her response was that it was. Immediately thereafter a salesperson named “Christian” contacted me to confirm the appointment and to tell me that he had sat in the car on this same morning and that it started perfectly. He said he would have it ready for a test drive when I arrived. After leaving work early to arrive at the dealership by the appointed time, I inspected the lot to preview the Venza before speaking with the salesperson. To my dismay, there was no Venza on the lot. When I asked Christian about the car he said that a purchaser from Georgia bought the car ½ hour before I arrived and therefore it was no longer on lot. The absurdity of what he communicated was compounded when I immediately complained to “Patrick” (who represented himself to be the senior manager) who actually said it was possible for someone from out of state to purchase a vehicle in 30 minutes time and complete all necessary title and registration documents to enable them to drive it off the lot within that timeframe. This isn’t solely a case of ignorance in the fabrication of lies but one of willful deception. Avoid this dealership at all costs!Thank you for taking the time to share your recent experience at Paragon Honda. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Shun Rodriguez srodriguez@paragonacura.com (C) 908-316-8146 (W) 929-543-3310
Accord
by Marielis on 01/14/2020Got a great deal on my accord thanks to Francisco. Also great customer serviceMarielis, thank you for the feedback! We are happy to hear about your positive experience at Paragon Honda, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
amazing service
by martinez on 08/20/2019i bought my first car there, the experience was amazing, good service, free coffee :D...Thank you for taking the time to leave this wonderful feedback! Please let us know if we can do anything else for you.
the WORST EVER
by johnrollman1 on 05/15/2019I bought a car from Paragon honda. I completed EVERYTHING online. the purchase was complete. I was just waiting on delivery. They never delivered the car. Never gave an explanation. NEVER answered any of my follow up emails. They never… refunded my money. Our deal was done...I was either scammed from the start or they sold the car to someone else. Either way its wrong...our deal was complete. iIf you are an out of state customer please stay away
by MHejazi on 03/30/2019If you are an Out Of State Customer or someone that care about any avenues of Quality Care or True Customer Service....Please Stay Away from Paragon Honda..... I have purchase a car over the phone from Paragon Honda/Acura and took care of… all paperwork needed including insurance and arranged to drive the car back to my state after providing all needed documents. Upon arrival to the dealership and taking care of the paperwork and signing the purchase agreement, 1. I was told that i will not be able to drive the car back as the dealership is not going to give me a temporary plate. 2. I go outside and find the car sitting on a u-haul trailer, attached to my vehicle that i came in. And was instructed that "You need to secure the vehicle before you leave" . Which i dont know how to do. 3. I tried to seek help from the dealership and get assistance with the car from sales manager MURAD and was told "Your problem go deal with it". 4. Tried to reach sales manager PETER who was in charge of the sale over the phone but was not able to get him to come out and talk to me. 5. Tried to contact director of sales ROB PATEL, multiple times and he would reply with a text "CALL YOU IN 5" also that never happened. 6. After contacting the office of the general manager/owner BRIAN BENSTOCK a technician came out and strapped the vehicle to the u-haul trailer. 7. A paper was drafted for me to sign that iam response for transporting the vehicle using this method and that paragon honda has nothing to do with it, which i refused to sign. Upon approaching the vehicle on the trailer, 1. The car was full of scratches and dents. 2. The car was filthy inside with all kinds of milk and coffee spills. 3. The car did not have car mats. 4. The car was supposed to be detailed inside and outside, that never happened. As the only thing to do at this point is drive the car back home, i did. Upon arriving home and taking the car off the trailer: 1. The car was completely out of gas, ZERO.... 2. I had to return the trailer to a u-haul center. 3. Was given a voucher to detail the car and fix other things to be honored at my local honda dealer, it turned out to be a "A BIG SCAM" as i was told by my local honda dealer. 4. I went to the registry to register the car and get plates, there was NO TITLE in the paperwork, and was told the tittle is in the office and it should of been with the paperwork "ooopppsss" 5. Contacted the general manager office again and explained that i need my title and was told that it will be fedexed overnight............as you read this ladies and gentleman iam still waiting for my Title. And i have all pictures and documents to backup this experience. Buyer Beware.......... Please Stay Away From Paragon Honda/Acura ..Monica Rodriguez AMAZING!!!
by Bri on 02/21/2019Monica Rodriguez was a great help. She was very polite and was extremely efficient. She sent me a text message the morning that I went to Honda and that afternoon when I got there she welcomed me with a smile on her face. She made sure I… left with a new car at a great price and a smile on my face. She is amazing to work with and I would recommend her if you are looking to purchase a car at Paragon Honda.Thank you for leaving us this review! We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
Very good service
by Martinez25 on 11/10/2017Very good service from The sales representative (yamil). Good explanation of rates, I'm highly satisfied with the team service.Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
great sales team
by NYCcarNovice on 09/17/2017They honored their posted promotions. I did get a bit confused from my initial phone call in terms of how the financing is broken down...but the numbers worked out as advertised. Very friendly team. They didn't try too hard to "upsell" me… which I appreciated. I was there on a Saturday and there was a bit of a wait especially once I ordered the car (two hours to bring in from a remote area.) Sandwiches for clients was a very nice touch. Sales assistant was very kind to lend me her cell phone charger!Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises. We do appreciate your patience for the extended wait that you encountered. We strive to provide friendly customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
Very satisfied, great friendly staff.
by CruzMejia3 on 05/30/2017First new car in the family, our salesman Randy Rodriguez took us to the warehouse, where Paragon Honda has more New cars and we chose the perfect one for us, the Honda Odyssey. Thank you guys, unbelievable experience. Cruz MMThank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Randy was helpful during your visit and that you love your new Honda Odyssey. If you have any questions, please don't hesitate to reach out to us again. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
Accord EX 2017
by dsuriel0629 on 04/26/2017updated 05/05/2017The process was fast and simple. Everything was explained well to me. The tutorial of the feature of the car was very helpful.Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast customer service and will be happy to hear that you left Paragon Honda satisfied. We are very appreciative of your 5-star review. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
Honda Fit Recall Repair
by BrianFit1 on 04/23/2017updated 05/05/2017I had a potential problem from a recall repair handled professionally and courteously. Mike, who I assumed to be GM, expertly handled the situation by immediately sending Mario, the tech who had worked on my car, and Krishna over to my… street to asses the situation. Mario then left no stone unturned as he guided my car through further diagnostics (on the street and at the shop) to make sure my car was good to go. What could have been a very frustrating experience turned out pleasant in the end, and I have a newfound respect for the Paragon service dept. and team.Brian, thank you for stopping by to leave this incredible review. Our staff prides itself on providing great service to every customer that comes to our dealership. I'm happy to see that your experience reflects these values and that Mike and Mario assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
Friendly Service Center
by Yuriy_P on 04/28/2017updated 05/05/2017Friendly to the customer. Highly organized. All service had been done in the promised time frame. Price paid had been reasonable. Location not convenien to reach it enough.Thank you for sharing this great feedback with us! We feel our service department is what makes Paragon Honda special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
Thank you !!
by genedmns on 04/19/2017updated 05/03/2017The staff was really attentive and helpful with all the doubt and questions I had. I came in the dealership intimidated and nervous not knowing what to expect and left happy with a new car thanks to the Honda staff.Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an attentive manner. Please feel free to contact us if you have any questions on your new vehicle. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
My salesman was the best!
by Angelabc on 04/17/2017updated 05/03/2017My Salesman was really nice courteous and paitience, not pushy. Ralph Rodriguez was very helpful in answering any question I had. Great experience.Thank you for taking the time to write this review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
First Service Appointment Ever
by oyefesoc on 04/20/2017updated 05/03/2017The staff was very pleasant to deal with dispite the fact they were very busy and it was late in the day.We always like to read customer feedback and are happy to know your recent visit was a pleasant one. If there is anything else that we can for you please dont hesitate to reach out. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
Honda service
by Amypearlman on 04/20/2017updated 05/03/2017Car was ready as promised. The coupon stated timing belt replacement was 294.00 but when I came it the representative told me the cost would be much higher. He did manage to give me a discount but Honda should be more transparent.Amy, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please dont hesitate to call us if youd like to discuss them in greater detail. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
Thank you for this amazing review and shoutout for Haitham! We really appreciate your business, Lalit. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
by Paragon Honda on 02/26/2024