Basil Resale Sheridan
Today 11:00 AM - 4:00 PM
Customer Reviews of Basil Resale Sheridan
Review type:
Easy
by Nick on 04/04/2025
updated 04/10/2025
I took a car in for sale. The price they gave me was fair. Justin Young had me in and out in 30 minutes. The process could not have went any more smooth.
41 reviews
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by Nick on 04/04/2025updated 04/10/2025I took a car in for sale. The price they gave me was fair. Justin Young had me in and out in 30 minutes. The process could not have went any more smooth.Thank you for your review!
Nothing but the run around
by Johnny Vegas on 03/27/2025Do not buy from this dealership. Nothing but the run around when asking for the keys and fobs promised to me at delivery. I tried several times but still nothing. My next step is to file in small claims courtWe are so sorry that you did not receive your key and fob like requested. We have let our management team know and they have escalated your concerns.
Great service!
by Mike on 02/21/2025I worked with Austin on the sale of the car and Jacob on the financing. Both were extremely helpful, honest and available for any questions throughout the process. Great experience!Thank you for the great review! We are so glad you enjoyed working with Austion and Jacob!
Free oil change
by Grandma Deb on 02/20/2024They honored their free oil change for patrons who purchased cars from Basil’s - even though I hadn’t been there since I bought the car, approximately 2+1/2 - 3 years. I did need to do some sort of maintenance so I had the tires rotated.… Cherish fixed my file, which was mixed up and it took as long as she said it would. I’m a happy customer.Basilized
by G E Oden on 12/28/2023Very professional and friendly. Ray and Steve were very accommodating listening and delivering our vehicle choices. My wife and I bought 2 cars back to back. They addressed all our concerns and followed up to make sure we were satisfied… with our cars. Kudos and thanks!Not a fan of Basil anymore
by S on 10/16/2023This dealer continues to get worse the more I deal with them. From sales to service, it's a no for me. Everything is a hassle with them. Nothing is a simple process. If you like aggravation and time wasting, money grabbing dealers then this… is the one for you! 2 stars for the free oil change but don't worry you'll waste alot of time here and wish you paid for one at the end of it.They had all the toys
by Ken on 05/09/2023They had what i was looking for and was able to trade in 2 vehicles at a good price.Great salesperson!
by Hope C on 12/31/2022My mom was shopping for a new car, and I went along! Christian Turchiarelli was so helpful, and had such a kindness about him. My mom is thrilled with her purchase, and we will certainly send our friends and family to see Christian when… they are ready for a vehicle!HARD lesson
by True story on 12/11/2022If you think they are giving you a deal check somewhere else after or before and it's always said but true please read the fine print. Oh they will give you a stack of papers and try to go pass it fast but even if you have to go home… read.Great people!
by Alec on 09/21/2022Todd was a big help with getting my 2020 Toyota Tundra. I love it!Wrangler
by David on 06/27/2022They are an awesome dealership. Very nice an quick service.Honest, friendly,staff!!
by Mike Diegelman on 04/27/2022Dave and Chris got me a better deal on my purchase, trade-in and my monthly pymt!!also I’m very happy about lifetime free oil changes! From start to finish it’s been nothing short of a great experience!! Highly recommend this Sheridan Basil… resale center.Todd was excellent
by Chris on 11/18/2021Todd was very helpful and not too pushy. He worked hard to resolve a couple issues I had with vehicle prior to purchasing. Will definitely go back in future.Sales
by Fashawn M on 08/26/2021Great service. Todd was excellent I brought 2 trucks from him. Both times he was very nice, friendly and knows his job. He made sure I left happy and with the truck I wanted. I would recommend Basil Resale to anyone looking for good deals… and great customer service."Everything I hoped for"
by Norm S on 06/23/2021Could not have asked for a better buying experience. Thanks Brian, Mary & Cody.Shady
by CP on 05/11/2021They have the potential to be a good dealership if they would do their job correctly 🤷♀️ I went there 11 days ago with intent to purchase a specific vehicle which I had done my research on prior to making the trip. They were great during… my sale right up until the end when they claimed I couldn't take my vehicle that day due to it "needing inspection" when I called them out to let them know that the vehicle was inspected 4 days prior according to my research they then decided to be honest and state that they are waiting on a lean release for the vehicle....why they would sell a vehicle that they don't have the legal authority to sell yet I do not know...either way they had no problem completing the deal and taking a down payment from me. I've been calling daily to check status. Last week I was told by Todd they were getting the release and would deliver Friday. Friday came along and he stated they didn't have the release. I called yesterday, still no release, so I called the bank myself...bank stated they literally just paid the vehicle off yesterday and bank advised me how to get lean release to dealership quickly...called dealership they swore they'd take care of it.. Todd called me back swearing that they would deliver my vehicle today and even told me to go ahead and add the insurance on it today! Glad I am smarter than that and stated I was not putting insurance on until vehicle was in my possession because they are not driving around on my insurance...called today to confirm delivery and Todd is now saying that they wont get release until Thursday. Very shady and clearly not professional. Patrick is the only one whose been mostly professional and honest with me. Todd on the other hand just feeds ya [non-permissible content removed] to get you off the phone. I'm not impressed and I want my damn vehicle!Buying a car
by Denny Davis on 05/10/2021Patrick Schultz made my car buying experience at Basil Resale Center very easy and enjoyable. He was attentive, knowledgeable , informative, and honest. We worked as a team to find a vehicle that both fit my needs and was in my price… range. I would highly recommend Patrick to anyone looking for a honest salesman that will have your best interests in mind and make your buying experience an enjoyable one.Wonderful Experience!
by Greatest buy ever on 04/30/2021Justin Young made buying a used car a painless, pleasant and perfect experience! He took the time to know what I was really looking for, had me test drive for comparisons and was the reason this was altogether the best car purchase I ever… had and I've purchased many used cars. I highly recommend him both as a salesperson of high integrity and as a wonderful and warm person to chat with. I love my car and it was the best experience buying a car ever!Great experience
by M Ingram on 04/29/2021With the help of Justin my husband and I were able to purchase a car. When we went in we were not even sure if we would qualify to buy a new vehicle but we did and brought it home the same day. All the people we dealt with that day were all… very friendly and took their time to explain everything we needed to know.Satisfied customer
by Paul R on 03/25/2021I dealt with Todd Hammer and Todd went out of his way to make sure my wife and I were completely satisfied, definitely would deal with Todd againSales
by Joni Eldridge on 11/03/2020Basil! Just great deals! Not only did i get a good deal on my Gmc truck but the whole team, including Todd and Ray went above and beyond for me with everything obstacle i ran into. They treated me like family.
Ram ProMaster Cargo Van
Dodge Durango
Ram 2500
Jeep Grand Cherokee L
About our dealership
Thank you for your review!
by Basil Resale Sheridan on 04/14/2025