Hendrick Chevrolet
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Customer Reviews of Hendrick Chevrolet
Review type:
Great Experience
by DrShawn on 04/04/2025
It was the best buying experience I EVER had, and I've bought a lot of cars. Eric Little and Milo's were very thorough and helpful, and the Finance Manager got me in and out. It was so good, I bought a second car.
56 reviews
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Serve on my 2015 Equinox
by rwashnc on 11/04/2016Have had an excellent experience with service of my vehicle. The appointments are honored and the vehicle is turned around in a reasonable time. i even had a small warranty item with a spot on the paint which the service department… coordinated with their body shop. Many other dealers would have resisted a warranty repair of that type. Thanks Hendricks!Excellent Dealership - Longtime customers of the Hendrick family
by RickP_NC on 09/30/2015Our most recent and first time purchase was from the Hendrick Chevrolet Dealership for a Camaro SS. All associates are top notch which is why my wife and I have purchased our last 8 vehicles from the Hendrick family. Outstanding members to… mention who have raised the bar in customer satisfaction and customer relationship from the Chevrolet Dealership: - Bart Sturm (Retail Ops Mgr) - Milos Sainovic (Bussiness Mgr) - Calvin Leach (Sales Associate) - Bruce Briscoe (Service Mgr) - Jeremy (Parts Associate)Fast and Friendly
by earlybird3 on 08/14/2015I bought my 2015 Cruze in for its first scheduled maintenance. Even though it was early everyone was so nice and friendly. My 2 year old enjoyed the playroom and I enjoyed the much needed coffee. The service was quick and painlesz. I'm glad… Dontee my original sales man was able to get me in for an appointment even with none showing online.Awesome Dealership
by FooFighters on 07/25/2015For background, I live in Johnston County and wanted to keep my money there. I first went to a Smithfield Chevy dealer and had the experience from hell. The first thing the salesperson asked was what monthly payment was I looking for. It… was the stereotypical bad car salesman approach. He wanted to sell me the truck he wanted to sell me and it was like he did not hear anything I had to say. After that, I contacted several Chevy dealerships in Wake County via the internet and Hendrick Chevy was the one that stood out as having the best customer service and inventory. I was contacted by Richard Britt and we met at the dealership to look at the Colorado. He listened to what I had to say and spent a lot of time looking for the vehicle that I wanted. During that meeting and through subsequent telephone conversations and emails, I decided to change paths and look at the Silverado 1500. Richard didn't skip a beat and within 24 hours, I purchased a new truck. My experience with Richard at Hendrick Chevy was 180 degrees opposite of the hideous experience at the Smithfield Chevy dealer. Richard and Hendrick Chevy made the truck buying experience enjoyable and much less stressful. My overall experience at Hendrick Chevy is that you are in step with today's world and are not a continuance of the actions that gave and still give some car salespersons/dealerships a bad name. Several years down the road when I need a new vehicle and when I am buying a vehicle for my son, I hope Richard is still selling vehicles because he WILL get my business.Finally landed
by tsdon on 04/13/2015After much research and leaving other dealerships due to either rude staff or lowball offers over a few weeks I purchased a new Cadillac suv here because: 1. One of only two dealers that responded to Edmunds price requests with actual… numbers 2. Honored every coupon, beat others by thousands on my trade in 3. Most importantly sales team including finance person genuine straightforward and not only knowledgeable but respectful and patient. Even while I cross haggled with another dealership on the phone in their presence, checked each number and offer on Edmunds and other resources, and kept them past closing. As one who detests the car buying process, I am quite pleased I drove hours away for a vehicle available minutes away. I would have been irritated with me but they kept they're sense of humor and were a pleasure to do business with.Great dealership to deal with!!!
by uncrx2003 on 07/23/2009They couldn't have made the process any easier. I had to drive over an hour to get there but I didn't really mind. Chad Wray and Jeramy Bull were so easy to deal with. They had the best price of all the dealers I contacted. Trading in my… old truck was seamless. Chad gave me a ball park figure over the email instead of forcing me to come to their dealer for a price. I would recommend Jeramy and Chad to any customers out there looking to buy or trade a car. Their selection is pretty amazing. Many of the local dealers only have 2-3 trucks on their lot, Hendrick Chevy of Cary had over 27 to choose from. Thanks for such an easy transaction. I'm sure I'll be back when I buy another Chevy.Could not have been better
by twilk on 07/04/2008I knew exactly what I wanted, it was easy to find on edmunds and I contacted the internet manager Chad. He knew exactly what I wanted and we agreed to everything over email. He always replied quickly and was quite detailed. Out of… everyone I could find they had the best selection by far. Chad recommended Brandon who helped show me the Tahoe, he owned one so he knew it well and he was a professional. The Tahoe was ready for me when I arrived and most of the paperwork was already completed ahead of time. Even though it was busy I was still in and out in what I feel was an impressive time. It was a better experenc then I expected when I started looking a week ago. No complaints, everything promised was delivered. He even found that I could receive a $500 gift card to best buy because of my profession. It was nice working with someone who would take the time to find something like that because edmunds did not even mention it as far as I can tell.They couldn't have done better if they tried
by Veronica_G on 02/08/2014updated 04/26/2025I bought a 2014 Chevy Volt with the help of Joel H at Hendrick Chevrolet. It was a very positive experience for me. I got a decent trade-in value for my car and the finance agent was very friendly and helpful. When I came to pick up the… vehicle, it was sparkling clean and Joel took the time to go over the features of the vehicle with me. This is my fourth vehicle to purchase from Hendrick Chevrolet and I would recommend them to anyone and everyone. The staff there is terrific. It was truly a positive and happy experience.Excellent after-the-sale customer service
by voltfan1 on 02/19/2013updated 04/26/2025This dealer notified me almost 4 months after I bought my Volt that my local utility was making available charging stations through their Plugged In program. I contacted Progress Energy, and in less than a month, had a free-of-charge, 240V… charger installed in my garage! This will make charging my car much quicker and will allow me to use even less gasoline (I'm currently averaging 372 mpg!) Thanks to Hendrick Chevrolet for letting me and other Volt owners know about this great program. It makes owning this revolutionary car even better!Excellent Dealer, Awesome Sales Staff
by sms1115 on 02/12/2014updated 04/26/2025Best vehicle buying experience I have ever had. Tyler G originally helped me with my Silverado purchase. He was great to work with. No pressure that you would expect from a large volume dealer like Hendrick. Tyler was very knowledgeable… about his products and features. He was able to find the exact truck I was looking for. 3 months later he helped us get my wife into a new Equinox. Same deal, no pressure, helped us find exactly what she was looking for. Most recently he helped get our daughter in a new Chevy Cruze. This was her first car buying experience and Tyler came through again. Hendrick Chevrolet and Tyler have customers for life now. Thank you Tyler.Excellent Service, Outstanding Staff!
by YouInSea12 on 01/08/2014updated 04/26/2025I got a 2014 Chevrolet Camaro from Hendrick Chevrolet. The car was a Christmas gift from my mother. The staff at Hendrick Chevrolet was extremely helpful and accommodating with assisting my mother in pulling off this amazing holiday… surprise. They even let her take the car home prior to trading in my other car so as not to ruin the surprise. After Christmas, when it was time for me to sign all of the papers, Bolivar was waiting to greet my mom and I make the process as smooth and quick as possible. Everyone at the dealership was extremely helpful and Will, the original person we dealt with in November when we initially came to check out the vehicle, came to congratulate me and ensure that I was happy with my purchase. All and all, this was, by far, the best car-buying experience I have had!Keep up the good work!
by pirate74 on 03/15/2014updated 04/26/2025Hendrick Chevrolet Service has always been professional, courteous, and patient. They explain everything and update you as appropriate. It is almost as if your vehicle is a patient in a medical center rather than just somebody's car! Keep… up the good work!Excellent car buying experience!!
by Lcollier on 09/06/2013updated 04/26/2025I bought a 2014 Chevrolet cruze . This was my first time buying a car on my own. Hendrick and Brian A made this experience the best. They have gone above and beyond to make buying my car the best. I would recommend them to anyone. The… easiest experience I have ever had at a dealership. Thank you so much for the experience. I will definitely be back!!Well worth the two hour drive!
by earnedfreedom on 06/04/2014updated 04/26/2025Two weeks ago, I went into Hendrick Chevrolet and purchased a 2014 Chevrolet Malibu LT. I must say, this was by far the easiest car buying experience I have ever had! I usually purchase a different vehicle every year or two and have been to… a lot of dealerships all over eastern NC. At Hendrick, the process took less than 3 hours without any pressure. The sales team values their customers. I did not get any bait and switch, swindle tactics that are often used in the business. The management is reasonable in handling concessions to purchase. I drove over two hours to get to the dealership, a trip well worth it. I received by far the best value for my trade and a great deal on this vehicle!
Chevrolet Silverado 1500
Chevrolet Corvette
Chevrolet Tahoe
Chevrolet Equinox
About our dealership
Hi Drshawn, we're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet.
by Judy Bamyeh on 04/07/2025