Customer Reviews of Hendrick Honda
Review type:
New Honda Pilot Purchase at Hendrick Honda!
Car sales
by Marisabrad04 on 06/30/2021Adair was an absolute delight! She made the car buying process a breeze ! All of my questions were answered with confidence. Would recommend Adair to anyone !Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda
New Passport Owner.
by BrianLas on 06/30/2021I want to share with you how impressed I was with every aspect of the service. From requesting the service, to the friendly and courteous service from Ken Hill to the simple and extremely fair offer I received for both the new car and my… trade in, to the completion of the sale. In all my 40 years of car purchases this was the best Thank you and please pass on my message to Hendrick Honda leadership and especially Ken Hill. Grateful Customer Brian Lassahn.This is exactly the kind of experience we aim for! I am so glad that Ken was able to help you out and made your visit such a positive one. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda
Tanner Fisher is amazing!
by cmpope10 on 06/29/2021Go see Tanner. He has helped me with 2 cars (2017 Accord and 2016 Acura) to date. Along with Tanner, the whole staff is pleasant and fun to deal with. Hendrick Honda on south blvd is by far the best store in town! Along with Tanner- Dorian,… Joe and Shane are also great people to ask for.Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda
My Civic
by Walter! on 06/28/2021Hendrick Honda provided an outstanding experience! From sales to management to finance, the Hendrick team was professional, knowledgeable about the product, and offered excellent customer service. Hendrick Honda is the best dealership in… Charlotte! I recommend it unreservedly.Walter, we really appreciate your positive review! Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda
12 years ago
by TPruett on 06/26/2021I has been 12 years since we bought a new car and my wife has been a loyal Honda customer since 1998. I tried to get her to switch to another brand but Troy and Hendrick Honda made that impossible. We got the exact car we wanted and the… best deal in town!This is exactly what we like to hear! So glad we could keep earning your business! Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda
Hendricks Honda
by HondaFamily on 06/26/2021Wonderful sales associate- Raj. He was super accommodating and pleasant. Pressure to buy additional post sale coverages was ridiculous! Garrett on that issue was pleasant but overbearing and actually let us know that was where “he made… his commission “. So sorry we disappointed him but felt Honda was a reliable car and could count on its performance or we wouldn’t have purchased one. Not sure he felt the same - what message does that send your customer????Thanks for taking the time to rate us. I'll be sure to get with your team about your concerns. In the meantime, please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda
Best Bodyshop Ever!!
by DGORDON on 06/22/2021Just picked up my car from the Bodyshop. The repair is flawless. They had it done very quickly and kept me informed throughout the entire process. Justin Bowers and John Malave are perfect examples of true professionals that have… mastered their trait.Thanks so much for taking the time to review us! We really appreciate your kind words and I'll be sure to get this over to the team. They'll be so happy to hear! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda
Good experience
by SteveCRV on 06/21/2021Ken Hill answered all our questions, did not pressure us and didn't keep us there any longer than was necessary to purchase the car. Great follow up on items we added.Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda
Best Experience
by Vicki*Day on 06/18/2021I only buy cars from Malachi so I would have followed him to any dealership. However, I was amazed at how nice Hendrick Honda was inside. They offer so many amenities while you are visiting whether it be to look at the vehicles, talk to… the sales dept. or get your car serviced. Malachi knows how much I hate waiting around to finalize the paperwork so he ensured he had everyone lined up ready to go to minimize my wait. Casey in the Service Dept. is wonderful too. With Malachi and Casey, I always feel like I have the “A Team” doing all they can to make my visit as pleasant as possible.Thanks Vicki! Malachi is great and I am glad to hear that he has been able to build such an important relationship with you. I'll get this over to him as I'm sure he'll be glad to hear your kind words. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda
Great Experience!
by TaiaCrews on 06/14/2021I really enjoyed my experience at Hendrick Honda! My salesperson was Chris Robinson and he was great. He was very helpful in advising me based on my needs. Looking forward to my next purchase!Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda
2017 Ridgeline
by Charlotte on 06/14/2021After truck started making screeching sound, I was able to get same day drop off appointment. Service Tech John was very knowledaable and kept me appraised of test drive results. Problem was minor and was able to pick up truck same day.Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda
Honda 2015 Pilot
by Scottl. on 06/11/2021I went in to get my car inspected. My service person, Andrea, provided excellent service and got me in and out quickly. I was very pleased with the complete service at Honda.Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda
Awesome job
by Lisa J. on 06/08/2021As always, I received the best customer service at Hendricks Honda. I was able to get the requested services completed in an appropriate time and provided with a complimentary rental to run errands. My car rides smoothly. The price was less… than originally quoted. Great job.Lisa, thank you for sharing your positive experience! If there is anything we might be able to help you with, please feel free to let us know! Melanie Colombo | Customer Relations | Hendrick Honda
Very helpful and easy process
by Gursharan on 06/02/2021I was scared for my first car But all my questions were answered without even asking and I am in good handsThank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda
Change oil
by Jessica on 06/01/2021I had an excellent service with the maintenance of my car, Mr Casey McGuire made the appointment for me also he was who received my car the day the work was done, always professional and smiling it was of quality and good service, very… friendly when I went to the waiting area where they were celebrating the Memorial On the day the clients already offered us snack drinks, it was a pleasant wait while enjoying the comfortable facilities of HondaThanks so much for this awesome review Jessica! Casey is great and I am so glad to hear that he was able to help you out. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda
Excellent Experience
by Customer on 05/26/2021The AC was not working on my Accord. I scheduled an appointment online and brought the car into the shop in the morning and it was ready to be picked up in the afternoon. Very clear and professional service was received through the entire… process. The service tech I worked with was Don Gunn. Don did a great job of providing information on the fix and what was done to the car. The cost was a bit pricey compared to an individual shop but the dealership performed an additional inspection which adds to me choosing the dealerships business. If you are in the market to get your car serviced, Hendrick Honda is a very reliable and excellent shop to bring your business.Thank you so much for your kind words! I’m so glad that Don was able to help you out! Please let us know if there is anything we may be able to help you with in the future! Melanie Colombo | Customer Relations | Hendrick Honda
Honda civic
by Honda civic on 05/22/2021My Experience was grand all things considered. It was a waiting process with the bank but Carlos Coyle hung in there with me and i drove away in a car i absolutely love! I would refer hendricks honda of charlotte to anyone looking for a… beautiful new/used car!We’re glad to hear that Carlos was able to help you throughout this process! Thanks so much for taking the time to review us and please let us know if there is anything we may be able to help you with in the future! Melanie Colombo | Customer Relations | Hendrick Honda
Hendrick Honda on South Blvd
by 2017 Civic on 05/21/2021Great service: knowledgeable, professional and very polite personnel. I have been using Hendrick Honda on South Blvd for over 15 years because of the quality and reliability of their service.Thanks so much for your continued business and for taking the time to review us! Please let us know if there is anything we may be able to help you with in the future! Melanie Colombo | Customer Relations | Hendrick Honda
Oil Change Program
by Lalley1 on 05/21/2021I left feeling well taken care of. Thanks for the excellent service!We appreciate you taking the time to leave us this five star review. Please let us know if there is anything we may be able to help you with in the future! Melanie Colombo | Customer Relations | Hendrick Honda
Great Service!
by bprendiv on 05/17/2021Ryan Johnson was a wonderful service advisor. My minivan was fixed as scheduled with no issues.Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda
Great service
by Jason A on 05/17/2021I took my Ridgeline in for the scheduled B1 oil maintenance. They let me know based on tire wear, that I needed an alignment. They did The alignment and had my car ready ahead of schedule.Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda
Hendrick Honda, a Honda dealer in Charlotte, NC was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great cars, trucks, and SUVS.
Our Charlotte dealership is one of the premier Honda dealers in Charlotte and in the state of NC. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in Charlotte, NC. Please be sure to visit our virtual Parts and Service department online, or come in to visit us at 8901 South Boulevard .
Our primary concern is the satisfaction of our customers in the city of Charlotte, NC, and those surrounding suburbs near Concord, Monroe, Rock Hill, Huntersvillle, and Gastonia.
At Hendrick Honda, we believe in integrity and giving the customer a good value for their hard-earned money. Stop by and give us a chance to share our experience and inventory with you in a no-hassle, state of the art auto environment.
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Craigsbills, thank you for the fantastic review! We're thrilled to hear you had a great experience purchasing your new Honda Pilot. We’re glad that Will was able to help you find exactly what you wanted. We truly appreciate your recommendation and look forward to seeing you again. Enjoy your new ride! Caroline McLane Customer Relations | Hendrick Honda
by Caroline McLane on 04/22/2025