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Town and Country Ford

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Customer Reviews of Town and Country Ford

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99 reviews
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  • Michael adams

    5 out of 5 starsby Wavejumper1 on 01/31/2023

    Great experience from beginning to end. Freddy went over and above to help me find the car that met all me needs. My car was clean and full of gas. Everything was went fast.
    • We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

      by Katie Rutherford on 01/31/2023

  • The best car buying experience I have ever had

    5 out of 5 starsby jlctrek on 03/22/2022

    Over the years I have purchased dozens of automobiles, the majority from dealerships. I can tell you without a doubt that this was the best car buying experience I have ever had. Renee and his team were professional, prompt, Knowledgeable, responsive and a pleasure from the beginning to the end. Excellent!
    • Thank you for your kind words and this wonderful review! We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Katie Rutherford on 03/23/2022

  • Service on 2020 explorer

    5 out of 5 starsby Sandy Miller on 03/15/2022

    Bill got my car right in while I waited!
    • We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Katie Rutherford on 03/16/2022

  • Awesomeness!

    5 out of 5 starsby Jerry B on 07/01/2021

    Great overall experience with Kyler. He was patient, not pushy and helped meet my requirements. Highly recommend him!
  • Yes.

    5 out of 5 starsby RunErrands on 03/11/2021

    I purchased an SUV here in 2011, and I have this SUV serviced here annually. Great dealership with great employees. - Loyal Customer
  • 2019 Ranger

    5 out of 5 starsby Marty351 on 11/12/2020

    I liked everything about my experience. No communication problems. Keep me informed about what they were doing. And my truck runs great again.
  • Buyer

    5 out of 5 starsby Honeybee on 11/11/2020

    Very professional staff. I drove down from West Virginia to purchase my car. I saved thousands of dollars over what I would have paid in my home area. It was a superb experience.
  • Great service

    4 out of 5 starsby JY Charlotte on 09/30/2020

    Although I have many other resources to maintain my vehicle, I still bring my SUV to this dealership to keep up with regular maintenance. At the end, they always have a courtesy car wash which shows their appreciation.
  • Fluid experience

    5 out of 5 starsby r_bridges on 02/27/2020

    We left two other dealerships, that wanted to degrade my wife and I with their arrogance. Carl, Adam, and Suat made the process fluid and seamless.
    • Hi R_bridges! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Jess Holden on 03/06/2020

  • Mrs Deal

    5 out of 5 starsby Deborah on 12/13/2019

    The work was done on record time and they washed my car for which I am eternally grateful for
    • Hi Deborah, we are very happy to have provided you with such a positive experience! We hope to see you soon!

      by Jess Holden on 12/18/2019

  • Satisfied

    4 out of 5 starsby Jac8540 on 11/26/2019

    Never had someone to stand over me while i made my payment. It wasn't done in the past, and i don't like that at all.
    • Hello Jac8540, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

      by Jess Holden on 11/28/2019

  • Do your homework 1st.

    4 out of 5 starsby jimtw100 on 11/01/2019

    They had the car I wanted at what I perceived as a fair price. Salesman was knowledgeable and helpful. The only negative was that if I hadn't educated myself prior to walking on the lot as to what a reasonable interest rate was I would have paid 2 full % points higher than what I ultimately paid. Like when dealing with any other car dealer, you had better done your homework upfront, to fully enjoy their "car buying experience".
    • Hello Jimtw100, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Jess Holden on 11/06/2019

  • Always the best service

    5 out of 5 starsby Nichole on 10/01/2019
    updated 10/09/2019

    My husband I have been buying vehicles here since 2013. We have always had the best experience Trey and Suat are the absolute easiest to work with. I like when things are straight forward with no BS. I’ll never go to another dealership.
    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by Jess Holden on 10/11/2019

  • Town and Country is a Superior Dealership

    5 out of 5 starsby Hokierob on 08/23/2019
    updated 08/30/2019

    Purchasing a vehicle at Town and Country Ford was the best experience purchasing a vehicle that I have had in 30 years. The knowledgeable and courteous staff as well as the full service restaurant on premises definitely sets this dealership apart.
    • Hokierob, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Town and Country Ford on 09/06/2019

  • Excellent professional service

    5 out of 5 starsby Outstanding on 07/17/2019

    This dealership consistently delivers excellent professional service, everyone who works there is nice, professional and experienced in their area.
    • Outstanding, we're happy you found our staff to be so supportive during your experience here at Town and Country Ford. If you have any further questions, please don't hesitate to reach out!

      by Town and Country Ford on 07/22/2019

  • 4th Purchase

    5 out of 5 starsby LoriSchil on 03/12/2019
    updated 03/18/2019

    Love the sales team here. Suat, Tyler, & Trey are wonderful. Always willing to help, answer questions, & truly strive to get clients the best deal possible. Though I wasn't a fan of the Focus I originally purchased, we've been happy with my husband's 2 trucks and I love the EcoSport so far!
    • We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Town and Country Ford

      by isellcars85 on 03/24/2019

  • Town and Country teamed with Renee

    5 out of 5 starsby 2019 Fusion on 01/22/2019

    I have done business with them for 10years. I was satisfied with them always. As I purchased this car my Already high expectations were surpassed by my salesperson Renee. I guess my only regret was not having him as my first salesman. Having been there 17 years he is definitely an asset to the company. I'm a difficult customer who had done my research Main point my complete satisfaction from beginning to end. My 5th Ford and still going
    • 2019 Fusion, thank you for your kind review; we are happy to pass along your comments to the team here at Town and Country Ford!

      by carsonhonda on 01/28/2019

  • Timothy Ray

    5 out of 5 starsby tdray5388 on 11/21/2018
    updated 11/30/2018

    everything when very smooth
    • We're happy you found our staff to be so supportive during your experience here at Town and Country Ford.

      by isellcars76 on 04/26/2019

  • 2018 Ford 150 Platinum

    5 out of 5 starsby 2018F150 on 11/11/2018

    Great overall truck buying experience, thank you Town and Country Ford.
    • 2018f150, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

      by isellcars85 on 11/14/2018

  • Town and Country Ford Charlotte NC

    5 out of 5 starsby nonenone on 10/30/2018

    I needed my work vehicle serviced and state inspection and they got me in in a timely manner and I was very satisfied with the service
    • Nonenone, we're glad to hear you enjoyed your visit. Thank you so much again for your feedback! We hope you have a great day!

      by isellcars64 on 11/03/2018

  • Can't say enough praise for this group.

    5 out of 5 starsby Jackie w on 10/03/2018
    updated 10/15/2018

    Hugh thank you for all your help. After going through almost 5 dealers. Yours by fair was the best. You found exactly what I wanted right down to all the details. Thank you so much!
    • Jackie W, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by isellcars85 on 10/30/2018

    • Jackie W, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by isellcars85 on 10/30/2018


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