Customer Reviews of Tindol Ford ROUSH
Review type:
Misrepresented mileage on new car
by Unhappy in Gastonia on 08/31/2020Have purchased 10 new vehicles at this dealership over the past ten years. When I bought this 2020 new Mustang. It had over three hundred miles on it. I had signed the contract before I realized the milage. I contacted the dealer… immediately the next business day before they could process the contract. They gave me the run around until they had enough time to process the paperwork. I was shocked and very unhappy especially since I had been such a loyal customer. Purchasing vehicles from them and having family members and friends buy from them. To me the mark of a good dealership is not just about selling cars but handling problems when they come up. I’d advise anyone looking for a new or used car to look elsewhere!Purchased F150
by Richard on 11/29/2018updated 12/07/2018Had a great sales experience with Tindol. Sales began online after I broke my foot. The sales person helped me select a vehicle of choice, after which my wife and I went to Tindol and made the purchase. I might add that the Sales Person… (Randy Massey) spent approximately three weeks and a couple weeks vacation working with us to make this purchase because I am not the easiest person to work with when spending money.Like coming home to family
by Cody pennell on 10/16/2018Outstanding experience Lyle treats you like family had our family’s transaction done in under an hour and we actually loved it so much we probably spoke for another hour just getting caught up on life. Save yourself time and hassle choice… TindolCody, we're pleased to hear everything was completed to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
New F-150
by Gary Lutz on 07/17/2018Got exactly what I wanted. Gordon Haygood was very helpful before, during and after the sale.Great experience
by BobbyElrod on 01/11/2018Staff was very attentive and accommodating to my needs. It was obvious, they didn’t just want to sell a truck, they wanted to help me get the truck I wanted. I will definitely be a returning customer in the future! Special thanks to Ben F.… for all your help.2018 Ford Explorer Purchase
by FordEx on 01/09/2018I looked at several models on the lot before choosing the Ford Explorer. The exact Explorer that I wanted was not available on the lot so they located the one I wanted at another dealership and had it transferred to Gastonia for me. After… that the process of the purchase was smooth and easy. The only bad part of the experience was after the purchase, I received 4 requests to fill by email to fill out a rating of my experience within the first week after the purchase.Above Average
by A.Bradley on 11/14/2017It was a pleasant experience purchasing my Ford Fiesta at Tindol. The staff were friendly and they had my license plate ready 7 days after I took delivery. They were a joy to do business with and I thank them.My experience at tinfoil ford was top notch.
by Tim91mustang on 10/27/2017updated 11/03/2017Staff was curtious and knowledgeable. I felt comfortable with the whole experience. Buying a vehicle can be stressful but Tindol staff made me feel welcome. Your product specialist Ben Foster stepped me threw the process with ease. He knew… what I wanted and made it happen. He was great and actually helped me buy this beautiful truck today. Thank you Ben!! He and your staff gets 6 stars. I just started a new system!!😁Purchase of our New Ford F150
by Joseph on 10/25/2017Mo worked hard to help us find our New Ford F150. We were "upside down" in our current vehicle and had no money to put down.He was able to work some magic and put us in a beautiful truck that has all the features we were looking for and… kept us within our budget. I would definately recommend Earl Tindol Ford and Mo to all of our friends and family.Excellant car buying experience
by saineamania on 10/16/2017I have purchased 8 cars and this was by far the best car buying experience. From the salesman Ben Foster to the finance officer Lewis. A no pressure buying experience.I wouldn't buy a car anywhere else!
by HappyCarBuy56 on 06/20/2017No place will ever take care of you like Tindol Ford. I have been a customer there for 15 years and this is the third vehicle we have purchased there.Phone call
by Jimswim on 04/15/2017It was a pleasure to make a call,say what I wanted to buy,sight unseen,best car I've ever bought. Great color too.Sales person was great(Crazy Mustang Man)you know who you are!!I can't say thanks enough for getting me the best proformance… ,handeling car I have rode in or owned, what a feeling! Thanks againJim, Thank you so much for your kind words!! We are so happy to hear that you loved your experience with us and that you are in love with your vehicle!! We will pass on your love to the Crazy Mustang Man too!!
Car purchase
by Dellinger99 on 03/27/2017Earl Tindol Ford had a very fast and courtesy manner when I purchased my used car. Answered all my questions and was very friendly. My car buying experiencing with this dealership was excellent.We are so happy to hear that you had an excellent experience!! We strive for that everyday!! Thank you for joining the Tindol Family.
Great experience
by 1930fordpu on 03/11/2017The sales people were a pleasure to work with, I told him what I wanted and after a short negotiation they got me the price I wanted, the low interest rate I needed, and a short loan term that I asked for. I will definitely purchase another… vehicle with Earl Tindell fordThank you so much for letting us know that we are doing a great job! We really appreciate you!! Thank you for joining the Tindol Family!
Fine Purchasing Experience
by cashbailey on 02/26/2017updated 03/10/2017The folks at Tindall were great to work with. Straight info. with no bs sales games. I hope the service dept will be as good as their sales dept.Thank you so much for putting your trust in Tindol. We try our best not to disappoint. Congratulations on joining the Tindol Family.
Purchase of Super Duty F350
by Philip_K1 on 03/01/2017From my first inquiry on this truck, through the buying process to service after the sale, Tindol Ford in general and Paul Poston in particular have lived up to expectations 100%. I have never dealt with a dealership that worked so hard to… satisfy a customer and deliver what they say. I have found my Go to Ford dealership. Thanks, Phil KPhil, Thank you so much for taking time to leave us this wonderful review!! We are so happy to hear that the whole process was smooth and enjoyable. Thank you for joining the Tindol family.
Team Roush! Outstanding
by scramola on 12/19/2016Lyle, Trevor, Julie and the Finance guy were all a pleasure to work with. No games, just good information and a quick transaction.Thank You for your review! That's exactly what we strive to do....no games and great service! We appreciate your business so much! Have a great holiday season! Natalie Tindol
Best car buying experience
by 3r5s41k2 on 12/03/2016updated 12/09/2016Brian Tims at Tindol Subaru was a breeze to work with, responsive, respectful, friendly and honest. I also support Tindol for being a supporter of WFAE and for their friendly service.WOW! What great words to describe Brian! And he fits every one of those words. We will make sure he gets your comments. We love supporting WFAE and the community in general. Thank you for the opporutnity to earn your trust and we are thrilled you are happy with your experience. Natalie Tindol
Great experience.
by 1357973 on 12/01/2016updated 12/09/2016From sales to delivery, Tindol Subaru exceeded expectations. Our new CrossTrek is great. I highly recommend this dealership.The Cross Trek is a stellar vehicle and you will love it! Glad we exceeded your expectations and we will continue to do so. Thank you for your awesome comments and thank you for your business! Natalie Tindol
First buy from Tindol Ford
by Horryco on 12/05/2016Drove 3 hours from Charleston S.C to buy my new F150 . The truck I called about after viewing on the Internet web site was ready when I got there, Everything as we agreed to by phone including price. A+ experience. I hope we can do… business again.Thank you for driving all that way to see us! So thankful it was worth the drive and we would love to earn your business and your friends' business in the future! Hope you are enjoying your F150 and please know how much we appreciate you choosing us! Merry Christmas! Natalie Tindol
Bought a Roush mustang
by Allpoo16 on 11/02/2016Lyle sturgis is the best damn salesman I ever dealed with, very nice and helpful with the sale, would recommend him to every one!!!!We think Lyle is pretty amazing too! He is sincere and passionate about Roush and taking care of his customers. Thank you for your business and thank you for recommending Lyle to every one!! Natalie Tindol
Tindol Ford ROUSH has been family owned and operated in the Gaston County and Charlotte Region for over 40 years. With great focus on our core values of Integrity, Excellence, Growth, Commitment and Family Atmosphere, we truly treat our customers like our second family. We are proud to be friendly and low pressure, yet extremely competitive and the BEST in taking care of our customers! We are full service, offering new and used car sales, major fleet and commercial truck sales, service for all makes and models, genuine Ford Parts and Accessories, a state of the art Body Shop, and the largest selection of ROUSH Mustangs and trucks in the entire world! We have the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including the world famous Mustang. Think Tindol, Trust Tindol, Love Tindol!
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
Richard, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
by tindol_ford on 12/13/2018