Battleground Kia
Customer Reviews of Battleground Kia
Review type:
Austin is the best!!
by Taylor W on 03/09/2023Ask for Austin, he is the best! He made the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff.Safe and Financially smart car
by Scott on 11/14/2022updated 11/21/2022Absolutely the best car buying experience I’ve had at a car dealership for the last 25 years I’ve been driving. Drove over an hour and passed 3 other Kia dealership to included multiple other dealerships to get to Battleground. Courtesy,… professional and absolutely meet our car and financial needs is what we received. Thank you Dave, Cliff and Eric! Myself, Ashley and Ava are very thankful for your service in getting us back in a safe and wonderful car. Glad to be part of the Battleground KIA family.Thanks for the amazing rating and highlighting the members of our sales team who helped make your visit a 5-star experience. We will pass your feedback on to our team! We sincerely value your business and hope we can assist you again in the future!
Excellent
by Omar on 07/03/2022Thanks very much to Kiera Allen from customer service, for your help, patience and dedication to us. Thanks to all the staff at Battlergroud Kia, all of you did an awesome job!Thanks for the amazing rating and highlighting a member of our sales team who helped make your visit a 5-star experience. We will pass your feedback on to our team! We sincerely value your business and hope we can assist you again in the future!
CAR BUYING EXPERIENCE
by ROBIN ROSE on 06/21/2022I was treated very well by everyone at Battleground Kia especially the salesman, Vermont Dye. He explained all the car features and answered all my questions relating to the car, my trade and the financing.Thanks for the amazing rating and highlighting a member of our sales team who helped make your visit a 5-star experience. We will pass your feedback on to our team! We sincerely value your business and hope we can assist you again in the future!
Awesome experience!
by Misty on 04/27/2022I have dealt with 2 other dealerships within the last year and both were awful experiences, but at battleground Kia seriously could not have asked for anything better. They did not try to force anything on me and they were very transparent.… If I ever have to go through a dealership again, it will be with them!Thank you for taking the time to leave a 5-star rating and review. We're happy to have exceeded your expectations!
Dave Visted Chris Harris
by steven elkins on 04/14/2022Dave and Chris were so nice and helpful. A week after the sale I found I was missing a piece of trim and they took care of it for me. They were great during the sale. I couldn't ask for any better. Thank you.Thanks for the amazing rating and highlighting a member of our sales team who helped make your visit a 5-star experience. We will pass your feedback on to our team! We sincerely value your business and hope we can assist you again in the future!
Amazing
by Destiny Kidd on 03/27/2022I had the best experience. They really worked to get me the most out of my trade in & good rates on my new purchase! :)Thank you for taking the time to leave a 5-star rating and review. We're happy to have exceeded your expectations!
Thank you for taking the time to leave a 5-star rating and review. We're happy to have exceeded your expectations!
Do Not Waste Your Time
by Bobbi on 07/07/2019If you are looking to buy or sell a car, run don't walk away from this dealership. I filled out a Kelly Blue Book estimate on mu vehicle and they offer an "Instant Offer". According to the website, a dealer would contact me if they were… interested in buying my vehicle. Within 10 minutes I received a call from Battleground Kia stating that they were interested in my vehicle and that they could offer up to $4,000 over the KBB offer. I even clarified that they would buy my vehicle even if I didn't purchase a vehicle from them. I knew before going that they did not have the vehicle I wanted in stock and they knew that and they stated "yes". I get to the dealership and they again filled out the KBB estimate and got the same estimate. Then when the general manager Brent came back with my offer and it was almost $3,000 less than the KBB estimate. He confirmed that he had gotten the same estimate but according to his "other system" it would take a long time for my truck to sell and he would lose money. After wasting 2 hours of my time, I realized this was a "bait and switch" to get me into the dealership. SAVE YOURSELF A HEADACHE and deal with any other dealership!Thank you for taking the time to share your feedback with us! We are sorry to hear that you haven't had a great experience with us. It seems as though there was a lack of communication. We'd love to hear more about your recent experience with us so that we may continue to improve our processes. Please give us a call at 336-282-0115 whenever you have some free time.
STAY AWAY
by AmandaW336 on 03/09/2019I went to purchase a 2019 Optima turbo on February 14th 2019. Ended up leasing and signing paperwork. Now starts the horror story. I ended up paying full price for a demo model! They NEVER disclosed it was a demo! It had 3109 miles on the… odometer. I didn't notice that until after I was heading home with it. The lease agreement said it only had 9 miles on it... so I was already well into the 12,000 I was allowed a year on the lease. Finally got that fixed. Then I received numerous texts and calls for Battleground Kia saying they needed various things to complete the deal. I gave them everything they asked for and they kept losing it or saying the finance company would not accept it. I was fed up and asked if I could just be return the car since the deal had not been funded. They assured me they now had everything they needed. On March 6th I received yet another text telling me the cable bill I gave them for PROOF OF RESIDENCE, wouldn't be accepted because it had a $4 past due amount on it. Not sure how what I owe on my bill effects my proof of residence, but irregardless I have just moved into my new home and just started the service so was impossible to have a past due amount. Never had Cable in my name before... Then I noticed my trade in, which was financed through my credit union, still hadn't been paid off as of 3/6/19 but my trade was sold on February 23rd 2019 before my deal was completed and Funded. Which means they sold a car without a title which was ILLEGAL in NC until the laws changed on March 1st. My credit Union takes my payments out Bi weekly to save me on interest. During all this ordeal it showed I missed 2 payments which went against my credit. I was done! I spoke With an attorney and they told me I had every right to return the vehicle that there was no deal since it had not been funded. I let battleground kia know on March 06, 2019 at 7:30p that I would be bringing the vehicle back the next morning. On March 7th 2019 I showed up at 9:00 a.m. To return the vehicle. Was given the run around and told they had to call the finance company that I just could not wall away from the deal without letting them know. That's when Brent, the most arrogant pompous ass I've met, stepped in and called Kia finance. BRENT had the deal pushed through and funded on a vehicle I did NOT want!!! After sitting there for 2 and a 1/2 hours just to return a car I'm notified that the deal was pushed through and I was now the owner of the vehicle I was there to RETURN!! STAY AWAY FROM BATTLEGROUND KIA! I will be doing everything in my power to get this place shut down!!! If they did this to me. I can only imagine how many other hard working people they've done this to and will continue3rd vehicle from Battleground Kia
by LisaW2017 on 01/04/2017updated 01/13/2017We just purchased our third vehicle from Battleground Kia. Battleground Kia is the only dealership I will consider working with. We have other Kia dealerships closer to our home but are happy to make the trip to Battleground Kia because… their sales and service team are exceptional. I know I will get a good deal. You feel they appreciate you and are committed to keeping you as a long term customer, not just trying to make the sale. Glenn and Doug are fantastic to work with. They listen to what you want. I have never felt pushed. I used to dread the new car experience. Now I look forward to working with Battleground Kia because I know they have my back. Battleground Kia has a super team of professionals who will make your car buying experience a good one. We have found Kia's to be a super investment. Both of our children drive them and we have never had a single issue with them. Plus, they look as good today as they did when we drove them off the lot the first time. Good quality, reliable and affordable, what more could you ask for?. I am one extremely satisfied Kia customer.New Kia Soul
by 123go2 on 06/28/2014my wife and i were looking for a n car. we already had a Kia Van. A 2005 had a lot of miles on it. i checked internet on local kia dealers. I started chatting with Battleground Kia. We went over and our sales man was Tim. He knew his stuff.… We haad to deal a little but got our New Soul.. I recomend this dealership to anyone looking for a new car.Recommendation from Long Term Banker
by longtermbanker on 07/09/2011updated 04/25/2025Our Sales Consultant, Vincent McDowell, treated us (a Banker and an Attorney) to a first-class sales experience without knowledge of our backgrounds. We understand the sales experience and time value of money. We applied our knowledge to… the purchase of a 2011 Kia Optima as a surprise gift for our son, a junior in college. Here's what we found noteworthy about the purchase experience: For 2 ordinary, everyday people, Vincent immediately recognized his sales prospect & switched his lunch to accommodate us. He was professional, yet kept the sales experience at ease. Believe me, we don't take too kindly to a brash, arrogant and pressured sales pitch like we experienced earlier in the day at a competing dealership. Go to him and expect the perception of a relaxed, cordial sales experience. Also, upon purchase, he thoroughly went over the features of the car. We requested a large bow to put on the car and he ensured that we got it. He offered and did make a 3-hour drive to bring the car to our home after it was prepped, on his off-day, and picked up the trade-in that had no cruise control for the drive back to Greensboro. Ouch! We called back the next day about the XM radio subscription and he was right on with the answer. Everyone that we met at the dealership was friendly and we enjoyed being there. A bit of friendly advice to Vincent and any other salesperson who may be reading--don't necessarily assume that the male is the car purchaser when you come to greet a couple. You just may find that you are catering to the non-buyer and inadvertently giving less attention to the actual potential purchaser. Overall, however, it was a very-good purchasing experience!Rip off - $3000 charge for paint sealant?
by jcaa on 06/19/2011updated 04/25/2025Went to test drive a Kia Optima. This dealer had added a charge $3000 above sticker to every car. The charge was described as paint sealant. I think that this dealership is a rip off. Since they are the only Kia dealer in my area, I bought… a Honda Accord instead. I do not recommend this dealer.Great car buying experience!
by NC_Car_Buyer on 04/15/2014updated 04/25/2025They got my wife the car she wanted, maybe not the exact color, but an acceptable one that had all of her "must haves" in it, and in a matter of days. Needless to say she's very happy. And if she's happy, I'm happy!the war on women
by chrsity on 09/23/2011updated 04/25/2025They have not returned my deposit. I have reported them to state secretary for illegal notary. I have contacted Attorney general. I am going to contact DMV for false sales paperwork and illegal notary, this was recomended by secretary of… state. I am not through trying to make this dealer man up and return my deposit! Be careful about the good reviews, they are written by the sales people that work for them. They are trying to get their names out there for you to choose a salesperson.We sincerely apologize for the inconvenience this has caused you. It is with my deepest regrets that the issue had to be escalated and handled in the manner it was. We operate a courteous, customer focused business, and strive for professionalism in every one of our bureaus. We would never take advantage of a customer; nor would we condone bad business or its tactics. We look out for every customer as they look out for us. We are always open for discussion, and we will greet you as we greet all of our customers; with a smile, a hand shake, and a welcome. Again, please accept our apology for this difficulty.
Christys mother attempted to purchase a vehicle from Battleground Kia and, unfortunately, could not obtain financing. It took us 2 months and a judges order to get her to return our vehicle. In the meantime Christy and her mother took us to court twice and both times the judges dismissed the cases immediately. We do everything within our power to help a person purchase a vehicle and obtain financing but some things are simply out of our control. Christys report of what happened isnt exactly like it happened but the real crime here was that the Christy and her mother kept our car, illegally, for two months.
Highly Recommend Battleground Kia!!
by sylvialester on 01/28/2012updated 04/25/2025I was nervous about buying a car by myself but I had a great experience at Battleground Kia. The salesperson Deborah Nelson made me feel extremely comfortable. I felt like I was in good hands from the very beginning to the end. I have… already recommended some friends to see Deborah about a car. If you want to feel valued and respected as a customer go see Deborah Nelson at Battleground Kia.Great Experience!
by bhernandez1 on 01/17/2012updated 04/25/2025I have always driven Hondas but I decided to take a look at the new 2012 Kia Optima and fell in love. I couldn't believe how much more I could get for my money on the Optima than the Accord. Plus the 100,000 mile warranty. I shopped… online and got prices from the 3 closest Kia dealers and Battleground Kia was by far the best. And there people were great to deal with. They had exactly what I was looking for and were a pleasure to deal with. I will recommend Battleground Kia to all my friends and familyLove my Optima!
by patmcneill on 01/28/2012updated 04/25/2025I have purchased over 10 new cars in my lifetime and I have to say that my experience at Battleground Kia was by far the best. They had more Optimas than any other dealership that I looked at online and that is why I went there to look at… the car. When I arrived I was greeted by Bacari Sims and he was a pleasure to deal with. I got the car I wanted in the color I wanted at a great price. I would recommend Bacari Sims and Battleground Kia to anyone looking for a new car.Love Battleground Kia
by tmcarthur on 01/18/2012updated 04/25/2025I bought my car from Battleground Kia because they took real good care of me. I Rio and I love Battleground Kia. I shopped for months until I felt comfortable enough to buy from them. I will never go anyplace else to buy a car.Third times a charm
by jonjon9 on 01/28/2012updated 04/25/2025Great place to buy a car! Great people! Steve Chafin and Dwight Bryant were great to deal with. Just bought my third Kia in 5 years from Battleground Kia. Keep up the good work!!Overall good experience
by joyce827 on 01/05/2012updated 04/25/2025I contacted Battleground Kia via email regarding a used car in their inventory. I told them that I had some credit problems and would like to talk to someone. I received an email within a hour and also a phone call. I talked with Andre… Lowry and explained my situation. He assured me that they would do everything possible to arrange financing and for me to come and test drive the car. I went to the dealership, drove the car and filled out the necessary paperwork. Josh Brewer was the salesperson handling my sale and was extremely helpful. After a short wait he informed me that they had in fact arranged financing and gave me all the information on the deal. I told him that I had to think about it but that it was more than what I wanted my monthly payments to be. He assured me that he would call the following day with any new offers for financing. The next day Josh did call and had financing with payments more to my need. I went back to the dealership, signed the papers and paid my downpayment. The finance guy, then told me that I would need to go to Kernersville the next day to sign the finance papers. He said that Josh should have told me this, which of course he or no one else had. I realize that due to my credit situation that arranging financing took more effort than normal but it seems that all of this should have been explained to me. In the past when I had purchased a car and financed at the dealership all paperwork was done in house. After driving to Kernersville the next day to complete the finance papers I then had to drive back to the dealership to return the dealer tags and pick up a 30 day tag. When I got at the dealership no one seemed to know what to do as Josh Brewer and the Ron the finance guy both were off. Andre Lowry then came and took care getting the tag for me. Overall the deal was fairly easy and Andre Lowry, Josh Brewer and Ron were all extremely nice, polite and helpful. In the future though I would recommend that the sales staff inform the customer of all aspects of financing. I would recommend Battleground Kia to anyone looking for a good car and great prices.
Battleground Kia, a Kia dealer in Greensboro, NC was built with one mission – Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great cars, trucks, and SUVS.
Battleground Kia is one of the premier Kia dealers in the U.S. Our commitment to customer
Battleground Kia is staying flexible to make arrangements to ensure that we are able to stay open during this time to meet your needs. We are taking extra precautions in the handling of vehicles and cleanliness around our dealership to protect our guests and teammates. We know that your vehicle is essential to your daily life, and we are keeping our service lanes and virtual showrooms open and available to assist you with your automotive needs. We have services available online as well as a complimentary concierge team that will help you manage your automotive needs from the comfort of your home. We are doing everything we can to support our community because we know that we are stronger together.
- Complimentary Coffee
- Television
- Vending Machines
- Customer Lounge Area
Thanks for the amazing rating and highlighting a member of our sales team who helped make your visit a 5-star experience. We will pass your feedback on to our team! We sincerely value your business and hope we can assist you again in the future!
by Battleground Kia on 03/09/2023