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Customer Reviews of Keffer Volkswagen

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47 sales reviews
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  • Amazing Experience!

    5 out of 5 starsby Nicole Baine on 04/07/2020

    The process was very smooth and pleasant. Brian Wiles was amazing. He was very transparent through the whole process and continued to make me feel valued the whole time. The finance team was a great advocate for me. I truly felt like everyone there really cared and really wanted to help me. It was an amazing experience and i will definitely refer everyone i know there if they are looking for a car and value customer service.

  • Good service, good deal, good car

    5 out of 5 starsby JaronF on 07/02/2019

    Good experience. Make sure you ask for Tony! He showed me the car, answered any questions I had about the vehicle and the dealership's policies. I was buying from out of state and he went as far as to make a personalized video of the touch ups the detail team had made to the car to help me feel more secure about buying out-of-town. They were not pushy on financing or other vehicles. Overall, I enjoyed buying from them, and the level of service Mr. Ramos provided helped me make the final decision.

  • Great Service and A Car I Love!

    5 out of 5 starsby LoveMyJetta on 09/20/2017

    We had an amazing experience at Keffer Volkswagen thanks to Mikaela, our salesperson. She was kind, knowledgeable, patient, positive, and, best of all, authentic. She was not pushy or forceful. Her demeanor was a huge reason why we stayed on the lot and ultimately bought a car from her. The inventory just right and the prices were too. We love our new Jetta, and it is our first car that is not a Honda or Toyota. It is fun to drive and I am confident it will be a purchase we will be satisfied with for years to come.

  • Best Car-Buying Experience EVER

    5 out of 5 starsby CLTRunnerGrrl on 03/23/2017

    We dreaded shopping for a car, but Seeram Kirpaul at Keffer VW made the experience a dream-come-true. There was absolutely no pressure -- just patience and options. Seeram and the sales manager are THE BEST! Thanks so much for taking the fear out of car shopping, Keffer VW!

  • Serious about doing good business

    5 out of 5 starsby Mrbradley2 on 03/17/2017

    Keffer VW is professional, courteous, low pressure, and just a fun place to be. Very relaxed environment makes you feel like you're at home. I would highly recommend checking them out before you purchase your next VW or Audi.

  • Five-Star Experience

    5 out of 5 starsby philter on 02/22/2017

    This may have been our easiest car purchase. We received accurate information over the phone and great customer service in person. They even stayed open late to help us.

  • Great experience!!

    5 out of 5 starsby court2019 on 02/05/2017

    I recently purchased a 2017 GTI S model from Keith at Keffer Volkswagon. The vehicle was brought in from another dealership due to my specific color choice. The vehicle was ready for pick up two days later. I can't say enough about the fast and friendly service I received. Keith was very knowledgeable and patient with me. This is my first VW and so far I am very happy with the vehicle and my also with my car buying experience with Keffer VW. Highly recommend!!
  • High Valued Customer Service

    5 out of 5 starsby DARla07 on 12/08/2016

    Where do I start...Enjoyed the buying experience. with Daniel DeCicco..my sales consultant. No haggling! No sales pressure! He was knowledgeable and very easy to work with Finance mgr. Sean Bartol excellent. I was home by 1:30pm. Yesss! Amazing! Let me add I hadn't purchased a new vehicle since 2007.
  • The Best Experience Ever!!!

    5 out of 5 starsby Happygrama on 09/10/2016

    If possible there would be a 5 plus plus rating!!! From the moment arrived Darryl Radford went above and beyond to assist my son with a buying experience like I have never seen in all of my 60 years of purchasing vehicles. His kindness and understanding regarding our situation was incredible. The sales manager and Sean in finance were extremely kind and helpful as well. At no time were we pressured into a deal and my son left in a brand new Jetta!!! We will recommend Darryl and this dealership over any other.
  • WOW what a pleasure!

    5 out of 5 starsby Twoscooter5 on 09/05/2016

    I went to Keffer to buy an autobahn package GTI for my husband. I drove 1 1/2 hours to this dealership because they had exactly the car he wanted! From the minute I met Rick Holland when I came in the door, to the trade-in details, to the finance desk with Sean, to the minute I drove off the lot this experience was AMAZING! Everyone was courteous, helpful, and very low key. NO high pressure sales pitches, no never ending negotiations. Just everyone working together WITH me to get him his new car! In fact, the experience was so great I went back two days later and bought another GTI for myself!
  • great experience at Keffer VW!

    5 out of 5 starsby Joneos12 on 04/19/2016

    We did not start out on the right foot at first Visit to Keffer VW. The General manger of Keffer contacted us to make it right. We we assigned Brian Wiles as our sales associate. Cannot say enough of how professional Brian was and how easy he was to work with. He regained out confidence if Keffer VW
  • No hassle car buying

    5 out of 5 starsby VWfan02 on 03/07/2016

    I requested an e-quote via Edmunds.com and spoke to several dealer reps. I told them I wanted their lowest out-the-door price. One gave me a really good price but is 12 miles away, so I called Keffer VW 6 miles away and Daniel said he will meet or beat any price. When I went and test drove the vehicle I wasn't sure so I went to Mazda and test drove 3 different models there. I went back to VW and Daniel said he would meet my low price if I buy now. I test drove the one I decided to buy and came back pleased, so I bought. And I got a $50 coupon to come in and test drive as well. No sweat. Thanks Daniel.
  • Keffer VW- Joe Matanovic

    5 out of 5 starsby T_Hinton on 02/22/2016

    This was a great experience for me. The best car buying experience I've ever had. They worked with me and got me in a 2016 Tiguan that I absolutely love and I would definitely recommend anyone to check them out. My Sales Consultant Joe Matanovic was patient and made the whole process painless. I really appreciate Joe and the staff at Keffer VW!
  • Awesome Service

    5 out of 5 starsby Tone2126 on 01/09/2016

    Best car buying experience I've had. Brian Wiles, Sean, and Cheryl were wonderful and I would recommend them to everyone I know. Will definitely be back in the future.
  • great experience!

    5 out of 5 starsby jettalover05 on 12/30/2015

    Joe Matanovic did a great job in helping me find the perfect car for my needs and he was a pleasure to work with. I was pleased with the outcome and would definitely recommend him to my friends and family. Thanks, Joe!!!
  • The place to buy your next automobile.

    5 out of 5 starsby JosephLux on 12/22/2015

    I needed a car; I didn't need to spend a lot of money. Keffer VW was the easiest and friendliest car dealer I experienced. No hassle, no push, no pressure. They let me think on my own. You want a super guy to deal with? Please call on Daniel DeCicco. He's your guy. He treats you with kindness and care. There's no creepy sales pitch or hard sell here. He's a nice guy that knows cars and will not steer (pun intended) you where you don't want to go. He understood my needs and my limits. He didn't push me to spend more than I needed to.
  • Love these guys!

    5 out of 5 starsby Satapro28 on 12/18/2015

    These guys were super helpful. I have questionable credit and these guys were the first people to even act like they wanted to help me, now I've got a new car and on my way to credit freedom thanks to the sales and service staff @ Keffer VW.
  • Seeram was AWESOME!

    5 out of 5 starsby idoehle on 11/15/2015

    I just leased my 2016 Jetta and Seeram was a pleasure to work with. He was extremely knowledgeable and understanding. We shared laughs together and the entire experience was pretty low stress! I will definitely continue to be a valid KEFFER VW customer! You guys ROCK!
  • Excellent Deal

    5 out of 5 starsby danmilazzo on 11/11/2015

    I am a first time VW owner and couldn't be happier so far. I felt like I got a solid deal for a new 2016 GTI that was exactly to my liking. Buying from Joe was a pleasurable experience. His no nonsense and no pressure sales approach was very comforting to have in a salesman. He was very helpful through the whole process and strived to get me the best deal possible. Best of all, it only took me two visits and zero sales calls to seal the deal.
  • Extremely Satisfied

    5 out of 5 starsby lisaa1244 on 11/03/2015

    Dominic was kind enough to talk back and forth all week long by email trying to find the perfect car to fit our budget. He was so fast to answer my questions and top of his game! We ended up buying a car from Keffer due to the service they provided.
  • A good experience

    4 out of 5 starsby Yarnallbill on 10/14/2015

    I recently purchased a used VW Beetle Convertable from Keffer VW. While I have never considered buying a car a pleasurable endeavor, my experience was not too bad. Mark Marre was the salesperson I dealt wth and he took very good care of us. We came away with the car we wanted at a price we could afford and we're done before lunch time on a. Rainy Saturday

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