Doug Henry Chrysler Dodge Jeep Ram
Customer Reviews of Doug Henry Chrysler Dodge Jeep Ram
Review type:
I love my new 2019 Jeep Grand Cherokee Laredo
by Andrea on 06/28/2019I really like the salesman James Hedgepeth. He was knowledgeable, friendly, and a pleasure to work with! I would rate his customer service skills, as a 10.great experience
by Brandi on 06/12/2019updated 06/19/2019fast and friendlyAwesome Car Buying Experience
by Antonio on 06/15/2019I actually enjoyed my experience at Doug Henry of Kinston. Upon arrival I was greeted by Jeremy the sales manager. He kept me company because my car dealer went to fill the vehicle gas tank. Talking to Jeremy was like talking to an old… friend like we were catching up. Then Stephanie came in. She was awesome she was very professional and made my car buying experience great. I have bought multiple cars in my lifetime and Stephanie by far was the BEST dealer I have ever had. The transaction was very smooth and hassle free. Then there was Brad he was all about getting me the best deal and ensured that I understood everything I was signing. Brad was a very cool dude only way I can describe him. Once the car was purchased Stephanie took more time helping me move things from the old car and into the new one. Then she sat with me for about 20 mins making sure I understood all the bells and whistles. If I ever buy a car again I know where to go.We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Bill Welles, President, (888) 960-1606, billwelles@yahoo.com
Thanks Doug Henry!
by Robert on 05/29/2019updated 06/06/2019Thanks to James and Jermey for making me feel welcome and listening to my situation, not only that, they helped fix my situation. They were liken to someone I knew for many years, I feel like I have gain 2 new friends. The staff was very… friendly as well. Gotten a free oil change, the guy back that was very helpful, in setting up the parameters on the radio, the horn now blows when it is locked. Thank U! Doug Henry!Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Bill Welles, President, (888) 960-1606, billwelles@yahoo.com
I'd give them 5 stars
by Karen on 06/03/2019I didn't feel as though I was taken advantage of. Everyone was very nice and professional and worked hard to get me in my new ride.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Bill Welles, President, (888) 960-1606, billwelles@yahoo.com
Wonderful experience
by Nicole on 05/07/2019updated 05/13/2019The experience was wonderful. They were very friendly and explained everything. Stephanie was great at explaining the process and making the car buying a great experience. I will definitely be back.We Bought a Truck
by Kevin on 05/05/2019updated 05/13/2019My Sales lady Sabrina was awesome and she made the process short and sweet. I got in and out with all the information that I both needed and wanted so that buying a my truck was painless.Great Experience!
by Lorna on 03/11/2019updated 03/18/2019How friendly and down to earth the sales staff were. They made the car buying experience easy and stress free.Lorna, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Doug Henry Chrysler Dodge Jeep Ram! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Bill Welles, President, (888) 960-1606, billwelles@yahoo.com
Awesome Experience
by K_Storey on 03/07/2019updated 03/14/2019I really appreciated Jeremy Storey taking his time with me. He knew what I was wanting and was able to work his magic and get me in my car! Doug Henry is lucky to have him on their team.Thank you for leaving us this great review. We are very happy to hear that Jeremy could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Bill Welles, President, (888) 960-1606, billwelles@yahoo.com
Great Experience, Competitive Pricing
by Benjamin on 01/29/2019updated 02/05/2019Gave the best value on my trade-in and had a competitive price on the used vehicle I bought.Benjamin, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Bill Welles, President, (888) 960-1606, billwelles@yahoo.com
Doug Henry Kinston, NC
by Wayne on 02/02/2019Stephanie Sutton is a likable and friendly sales person. She is outgoing and appears to know her job very well. Made the paperwork side of the purchase very easy and she is very helpful when going over all the vehicle options after the… purchase. Would not recommend sales person William Blandford. Old school salesman attitude and if you have any knowledge of the do's and don'ts of the car buying process, he doesn't handle that well. His is very hard person to trust.Wayne, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sincerely, Bill Welles, President, (888) 960-1606, billwelles@yahoo.com
The sale of my 2019 Chrysler 300 was fantastic and the proud owner of my
by Bobby on 01/27/2019updated 02/01/2019Stephanie my sales person was very kind very knowledgeable and very patient while I made a decision of trading in my 2015 Chrysler 300 which I love very much I was not rushed or pressured into a new sale of a 2019 300 my experience with… my sales person Stephanie Sutton and the dealership was fantasticThank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Bill Welles, President, (888) 960-1606, billwelles@yahoo.com
dodge
by Rayford on 01/18/2019updated 01/25/2019James was very friendly, knowledgeable and informative and I would not hesitate to recommend friends to buy a vehicle from himThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Bill Welles, President, (888) 960-1606, billwelles@yahoo.com
Recently purchased Dodge Charger
by Franklin on 01/16/2019The professionalism and not being pushy.Thank you for this amazing review, Franklin! We really appreciate your business. Sincerely, Bill Welles, President, (888) 960-1606, billwelles@yahoo.com
Doug Henry
by Brandon on 12/26/2018Great Staff, answered my questions and helped thru the process.Brandon, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Bill Welles, President, (888) 960-1606, billwelles@yahoo.com
Dodge Journey
by Linda on 12/20/2018Stephanie was very helpful and had all the information we needed to make our decision on which car we wanted. I would definitely recommend her to friends and family.Linda, thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Bill Welles, President, (888) 960-1606, billwelles@yahoo.com
Excellent
by Stephen on 11/20/2018updated 11/30/2018The kindness of the staff. Especially my sales person. Ms Stephanie, she was super in doing everything she could to try and help me get into something very nice.Reviews like yours are truly a breath of fresh air! Stephanie is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Bill Welles, President, (888) 960-1606, billwelles@yahoo.com
Joey Combs
by Joey on 11/06/2018The salesman James Hedgepeth was a great pleasure to deal with. Aswered all my questions in detail.Thank you for this amazing review, Joey! We really appreciate your business. Sincerely, Bill Welles, President, (888) 960-1606, billwelles@yahoo.com
Excellent
by John on 11/03/2018Our salesman “Roman” was very good & explain all about the truck.Thanks for your outstanding review, John! I'm very happy to hear that Roman was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Bill Welles, President, (888) 960-1606, billwelles@yahoo.com
SammieJose2008
by SammieJose08 on 05/11/2018updated 05/22/2018Salesman Jerry Dixon was exceptional. Very helpful friendly and honest, just a pleasure to work with. He made this buying experience wonderful. Will come see him in the future.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Bill Welles, President, (888) 960-1606, billwelles@yahoo.com
Excellent service
by Barbara8159 on 05/03/2018I loved the service, everyone was very nice, especially Stephanie. Love the truck, never had a new vehicle before feels good.Barbara, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!Sincerely, Bill Welles, President, (888) 960-1606, billwelles@yahoo.com
Barbara, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!Sincerely, Bill Welles, President, (888) 960-1606, billwelles@yahoo.com
Thank you for your great review, Andrea! We're glad to have James on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Bill Welles, President, (888) 960-1606, billwelles@yahoo.com
by Doug Henry CDJR on 07/01/2019