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Customer Reviews of Mooresville Ford

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126 reviews
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  • Great Buying experience.

    5 out of 5 starsby sh0ckman on 12/24/2024

    easy to work with, they listened to what I was looking for and understood what I was asking. they were able to answer my questions and if they did not know the answer, the took the time to find it. that is more than I can ask for.
  • Great experience from start to finish

    5 out of 5 starsby Drdfree on 12/14/2024

    I visited and spoke with 5 different Ford dealers and multiple other dealers on my search for an EV. The online sales consultant connected me with Shaun and I could not be happier about that decision. From the get-go Shaun was patient, listened, asked questions and was the complete opposite of many sales people I work with on a daily basis, and experienced in my current search. He was curious about my knowledge of the car, and shared some things that I did not know. He worked with me on MSRP and out the door cost, and had honest conversation when I brought up different things about EV’s. The finance process was also made incredibly easy by Shaun, and Luke in finance. I am very happy with this process and I will surely recommend those who ask about my car to visit Shaun at Mooresville Ford
    • Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by Nora Sutter on 12/17/2024

  • Mooresville Ford

    5 out of 5 starsby Oldman1 on 11/02/2024

    It was a pleasant experience purchasing a vehicle from the dealership. We did not feel any pressure as we were negotiating the purchase of our new truck.
    • Hi, we appreciate your feedback! Safe travels!

      by Nia Sterling on 11/05/2024

  • Amazing experience

    5 out of 5 starsby Matt Reed on 10/10/2024

    We bought our second car from them this year. They were extremely easy to work with and helped us get into another great car.
    • Hi Matt, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

      by Peter Joyson on 10/12/2024

  • TJ Bell, Kellie Isom & Dylan Ladner

    5 out of 5 starsby P Brown on 09/19/2024

    Good experience in purchasing a vehicle. Kellie did very good as the first point of contact via the internet, TJ took over when I came to the dealership and helped me with my decision to purchase there and Dylan helped with finance and documentation. Good team.
  • Mooresville Ford - Gold Star Dealership!!

    5 out of 5 starsby Sherrie on 05/30/2024

    We have been purchasing new vehicles from Mooresville Ford for decades and will continue buying from them. The buying process is stress free and they listen to what you are looking for and give you time to look and decide without any pressure. Doug is fabulous and we always ask for him!! Love Mooresville Ford!
  • Purchase

    5 out of 5 starsby Glenn Adams on 05/20/2024

    Easy process. Timely
  • Mooresville Ford

    5 out of 5 starsby JoshVk29 on 04/13/2024

    I had a wonderful experience working with Scott in sales at Mooresville Ford. He was very straightforward and helpful in during the process. I recommend Scott and Mooresville Ford to anyone looking for a new Ford.
  • Best dealership I have dealt with. Ever.

    5 out of 5 starsby Ellejosh on 03/06/2024

    I have lived all over the country and had many car deals. This place is hands down the best. Our salesperson Wilber, the finance specialist Forrest, are some of the best in the business.
  • Great Experience

    5 out of 5 starsby RonnieB on 02/05/2024

    Wilbur and Amy assisted me in ordering my new 2024 Ford Maverick. They did a superb job
  • Very helpful in buying my 2023 Maverick

    5 out of 5 starsby Maverick on 05/03/2023

    Very helpful in buying my 2023 Maverick. The Internet Sales Manager, Salesman, and Financed Manager were all very helpful and friendly. Especially Very helpful in buying my 2023 Maverick was the Internet Sales Manager, this buying process took over 16 months, including changing my original 2022 order changing to a 2023 order, due to the Maverick’s high demand.
  • Quick and pleasant experience

    5 out of 5 starsby Festus105 on 01/02/2023

    Easy to work with. By doing the pre-application online, all paperwork was done in 30 minutes and I was out the door. Pleasure to do business with. This dealership even sent me out with a full tank of gas.
  • Truck

    4 out of 5 starsby Bandana on 01/01/2023

    Bought a slightly used truck recently. All negotiations were done online as we are over two hours away. Once we came to terms on price picking up the truck was painless, albeit time consuming. My only real complaint was I had asked the internet sales rep if there were any dings dents or scratches at all to which she said no. There were several small dings on the exterior and a couple of large scrapes in the bed. Bought it anyway but that was disappointing..
  • Mooresville Ford makes buying a vehicle a pleasant experience

    5 out of 5 starsby Patrick on 12/30/2022

    The folks at Mooresville Ford truly make buying a car or truck a breeze. The salesman (Wilbur Rouse) and the finance representative (Dylan Ladner) were both courteous, knowledgeable, and very accommodating. On the front end, the internet sales representative (Kellie Isom) was pleasant and responsive. The owner (Jeff Shoe) also made us feel very appreciated. This is the second vehicle that we have purchase from them in two years, and both experiences were outstanding.
  • Purchaser

    5 out of 5 starsby Hillbilly on 12/21/2022

    Excellent customer service, very knowledgeable will definitely buy again.
  • Mooresville Ford

    5 out of 5 starsby Tenderlou on 09/26/2022

    Great experience - Fast, Knowledgeable, and very courteous
  • Excellent service

    5 out of 5 starsby WildtrakGreg on 08/05/2022

    I can’t say enough about the service I got from Mooresville Ford. Every aspect of buying my 2022 Bronco was perfect. They made it so easy. I will never buy a car from another dealership that isn’t Mooresville Ford.
  • Knowledgeable Dealership

    5 out of 5 starsby Ford Driver on 07/10/2022

    Friendly, courteous & professional personnel
  • Excellent Customer Service

    5 out of 5 starsby kcohick on 06/13/2022

    We have been buying vehicles from Mooresville Ford for 15 years. Every transaction has been perfect. The latest was a whirlwind, as we changed the vehicle we wanted on the day of signing. The team back up changed the paperwork and moved forward. Trevor and Dylan as always we great to work with and know what we want.
  • Mooresville Ford

    5 out of 5 starsby Jason W on 04/20/2022

    The service writer Amber and the salesman Scott went above and beyond to help me get the truck I wanted as well as Grant and the whole staff at this dealership! I do not remember everyone's name who per took and helped in my purchase at the dealership but they were excellent!! Thanks to all you guys!!
  • David Edmonds

    5 out of 5 starsby Edmonds5 on 03/31/2022

    I bought an F-150 Lariat 2022 on 3-29-22. Great truck. Great people at Mooresville Ford. Definitely would advise everybody to shop there.

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