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Customer Reviews of King Ford

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22 reviews
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  • Great Experience All Around!

    5 out of 5 starsby amberdette on 11/20/2024
    updated 12/03/2024

    The dealer is fair, as in you get what you should get for a fair, reasonable price. This is not a dealer where you can negotiate and haggle to get what you want. It is a dealer where the vehicles are solid, good quality automobiles and they have a reasonable if not comparable price tag and fair financing available. I love our dealer, Sandra Wilson. She goes above and beyond to find us what we want at the rates and pricing we want them. Great dealership experience all around every time we go on the lot.
  • King Ford -Murphy ,North Carolina

    5 out of 5 starsby K Montgomery on 10/27/2024
    updated 11/05/2024

    Very Courteous.Didn’t have to hunt no one down for info. Salesperson-Sandra went above and beyond. Staff is excellent.Got more than I expected
    • Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

      by Joseph Lee on 11/06/2024

  • Restored Faith

    5 out of 5 starsby Crystal on 04/24/2024

    I had some incredibly negative experiences with other dealerships, so when I decided to go to King Ford in Murphy, I had low expectations. My salesperson (Rob Chandler) was so helpful and patient. They paired me up with a new Bronco and an incredibly low interest rate. Rob never made me feel like I was being pushed, and everyone at the dealership was so friendly. Jake was my first point of contact, and he checked on me a couple of times throughout the process. It is good to know that there are dealerships out there who are interested in the benefit of the buyer.
  • Jake Fulcher

    5 out of 5 starsby No thanks on 02/28/2024

    It's very rare to find someone in the used car industry that you like and trust immediately. Jake not only promised but actually delivered to the letter of what we were asking for. I would work with KING FORD again because of Jake. It took him 3 months to find the perfect truck, but he delivered in thee end.
  • Great company

    5 out of 5 starsby Sakkara on 06/19/2023

    King Ford has the absolute best customer service people and quality Service Repairs. I actually drive by another Ford dealer to go to kingford 30 miles away. King Ford is the only place I would take my Ford Focus Titanium even if it's just for a tire repair from a nail.
  • Purchase late model used Ford 150 Lariat

    5 out of 5 starsby Little Jake on 12/19/2022

    The assistance and help received was amazing. All questions answered and assistance with paperwork and re-registration made the sale and trade-in all the more transparent.
  • 2022 Ford super duty owner

    5 out of 5 starsby Kermirt on 09/13/2022

    Always great doing business with King Ford. honest reliable with no high-pressure sales
  • 2020 F150

    5 out of 5 starsby Bigdaddydre on 04/09/2022

    Wow!! Couldn't have asked for a better deal, Eric Sneed went out of his way to make us feel comfortable through the complete transaction. They gave me the price I wanted on my trade and the F150 price was also by the book. I look forward to working with Eric again in the future.
  • Fast And Friendly Service

    5 out of 5 starsby Dustin28906 on 05/21/2021

    Easy Night Drop for early next day service. Friendly and Knowledgeable staff. Overall great experience. They’ve come a long way. Even got a better price than I would’ve with my coupon.
  • Could be Mayberry Ford

    5 out of 5 starsby Joe M on 04/30/2021

    For anyone thinking of buying a Ford, I highly recommend King Ford in Murphy NC. It is 3 hours from my hometown, but worth the drive. I am one who doesn't relish the thought of going to a car dealer, but they are a breath of fresh air. I mostly dealt with their internet contact Shilla. She is very pleasant, professional and helpful. The whole process could not have been any smoother. Nicer people you will never see at a dealer. It is a family business and it shows. My salesman when I arrived was Cole. Like Shilla, he was very easy to deal with and made the process seamless. Never any pressure or sale speak. It was what you would imagine buying a car in Mayberry might be like. I purchased a new Ford Fusion from them and I will definitely return for my next Ford.
  • Problem with my f150

    5 out of 5 starsby FrankBo on 09/25/2020

    Excellent service service writers and service manager took the extra steps to solve my issues with my f150
  • Customer

    5 out of 5 starsby Satcust on 05/18/2020
    updated 05/29/2020

    Friendly, courteous service
  • Service satisfaction

    5 out of 5 starsby HUTCHCRAFT on 10/08/2019

    4 new tires and 45,000 mile service
  • 2013 Jeep Wrangler Sahara

    5 out of 5 starsby BetsyAn on 06/04/2019

    From my first contact with the dealership to the purchase, I was very satisfied with the professionalism of the staff at King Ford.
  • Best Dealer Experience

    5 out of 5 starsby zenmonger on 11/13/2018

    We bought a used Ford Escape recently from King Ford. The process was easy, the terms of the contract were clearly laid out, and the sales people were helpful and considerate. The warranty coverage was good, first oil change was free. I had to bring it in for damage caused by rodents chewing up the wiring harness; the service people promptly fixed it at a very good price, and they also gave me tips to prevent a recurrence. King Ford makes the extra effort to keep their customers happy.
  • Sales Review.

    5 out of 5 starsby gfrasure on 05/26/2018

    Just purchased a motorcycle from King Ford. This is a Top Notch outfit. Every person that I met and assisted me was great. Friendly, courteous, and really down to earth. Special shout out to Curtis for making this deal happen. (It was an excellent deal). And also to Kenny who helped and stayed with me from start to finish. I am a out of town buyer. The city of Murphy is fortunate to have this dealership and its fine folks. Glen Frasure
  • Recall Repair

    5 out of 5 starsby bgorman162 on 08/05/2017

    This was the repair required for a recall notice. I was given a loaner vehicle and work was completed in the time frame I was quoted. Fast and friendly has been the standard every time my Mustang goes to King Ford.
  • King FORD in Murphy, NC

    5 out of 5 starsby Clarks5 on 08/04/2017

    Wonderful experience, especially for being out of state. Spectacular customer service!!! Will definitely purchase from them again....hands down!!!!
  • Satisfied

    4 out of 5 starsby Wazoo19 on 03/12/2017
    updated 03/28/2017

    I got a fair deal on an Escape. It took a while to get the paper work done but otherwise, it was a smooth transaction.
  • Lincoln MKT

    5 out of 5 starsby pauline2013 on 09/22/2016

    The dealership took care of the state tax, tag & even contacted my ins co . Over all a great experience!! Salesman Russ Cagle was excellent.
  • The mystery price auto dealer.

    3 out of 5 starsby randall2010 on 02/24/2015

    Remember folks, if you are interested in buying an auto from King Ford, be prepared to negotiate the rock bottom price. Because King Ford does not advertise price, They will not show you a price even when they get you inside. King Ford will sell you a decent vehicle, but they get you focused on the monthly payments and they will not negotiate a lower price unless you demand it so consequently you will pay top market value, for your vehicle. Demand a rock bottom price or walk out! Remember, if they won't show you the numbers, the power to negotiate rock bottom price has been placed in your hands.

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