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Customer Reviews of Flow MINI of Raleigh

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76 sales reviews
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  • How car buying was meant to be!

    5 out of 5 starsby 15Eagle on 02/26/2016

    We have purchased two cars from Flow MINI in the last two years. This dealership should be the model for all other dealerships to emulate. There are no high pressure sales pitches, no good-guy/bad-guy games with managers, or any other archaic car sales techniques. Our salesman, Michael Robinson, is a professional who knows everything about his product and actually enjoys what he does. The atmosphere is super relaxed, the staff is helpful and friendly, and the cars speak for themselves. Financing some of the best you can find. I would highly recommend this dealership to anyone looking for a new or used car.

  • Great Customer Service

    5 out of 5 starsby Veejays on 02/25/2016

    Contacted Michael Robinson a couple of weeks prior to returning to the US and he was awesome at assisting me with purchasing the car I desired. I called quite a few Mini dealers and his customer service surpassed the others. I love my car and would definitely purchase again and refer others.

  • Great car buying experience

    5 out of 5 starsby OnMyMat on 01/26/2016

    I recently purchased a new Mini with Michael Robinson of Flow Mini. He was incredibly thorough, friendly, and honest. He showed me what I was interested in and didn't try to get me into something I wasn't. Even the trade in process was smooth. Mini offered us more on our trade in than another dealer and a major used car store. This was my first Mini experience and I love my car and would wholeheartedly recommend Mike and Flow Mini.

  • Great experience

    5 out of 5 starsby Rbrown614 on 11/20/2015

    We bought a used Mini Cooper S from this dealership and it couldn't have been any easier. Mike R was so helpful and knowledgeable about the Minis. He accommodated everything we asked about. I would recommend this dealership to anyone looking for a great car.

  • Great Experience at Flow Mini!

    5 out of 5 starsby MiniLover15 on 11/16/2015

    My buying experience at Flow was exceptional. I've been buying cars since the mid 1970s so I've dealt with a lot of dealerships and salesmen. As a single woman purchasing a new car, I highly recommend this dealership for it's laid back approach, breadth of knowledge, congeniality, and downright likability.

  • Good [used] car buying experience

    5 out of 5 starsby orangecrayz on 11/12/2015

    I recently bought a used 2012 Hyundai from Flow Mini. The car was just as shown on the website- no funky pricing or false advertising. I worked with Mike during the whole buying process- he was great! He was very friendly and accommodating. He went with me on a test drive and wasn't pushy about anything. This is a no haggle dealership (as far as used cars go) and I felt like the price was very fair. I have also been very pleased with the service I've received thus far after buying the car. I noticed a few days after buying that there was a nasty scrape near the bottom of the driver's door side that I had overlooked. I told Mike about it and he had me bring in the car the next week. They did a nice touch-up job (at no charge) that covers up the spot and it's only noticeable if you know to look there. I would definitely recommend this dealership to other buyers.

  • Great buying experience at Flow Mini

    5 out of 5 starsby Mimosapp on 11/06/2015

    Michael Robinson made buying the newest car I have ever owned nerve free love this guy. Does not forget you when you drive off the lot
  • Awesome Experience

    5 out of 5 starsby robertraleigh on 11/06/2015

    We showed up late and Michael Robinson made the sale for sure. We weren't even planning on purchasing but his professionalism and cool manner really made us feel comfortable. We love the car and will def. do business with these guys again.
  • Fantastic Customer Service!!

    5 out of 5 starsby LauraS9556 on 11/06/2015

    Mike was our salesman and he was fantastic! He was very easy going and not pushy at all. He was able to get us the car we wanted at the price we were looking for.
  • Thank You Thank You Thank You!

    5 out of 5 starsby kblack1920 on 10/26/2015

    I had been pondering over the decision to purchase a new vehicle, so much, to the point that the anxiety was overwhelming.Thank God for Michael Robinson. HHi industry knowledge and buying expertise helped me to select and purchase the exact car that was meant just for me and my budget! Thank you!
  • 2nd purchase from Flow MINI . . . .probably not the last

    5 out of 5 starsby JessLamb on 09/14/2015

    I bought my first Mini from Flow MINI in Winston Salem in 2008. The Raleigh location had not opened yet so that was the nearest dealership to me. While that was a positive experience, this time around (September 2015), was beyond positive, it was actually enjoyable. The sales person I got to work with, Michael Robinson, is what made the experience such a breeze. He understood exactly what I was looking for and never tried to up-sale me on things I didn't need/want. He took me on a couple test drives so I could see the difference in the models that have come out since I bought my first Mini. He kept me informed throughout the process of waiting for my car to arrive, even calling me on his day off with updates. I would absolutely recommend calling Michael if you're in the market for a Mini. I'm trying to talk my husband into getting one too so we don't have to work with a sales person somewhere else. :)
  • Great experience

    5 out of 5 starsby Snoopycoop on 08/25/2015

    If you are considering purchasing a Mini- Flow Mini in Raleigh is the place to go! Ask for Mike Robinson - he is knowledgeable, patient, and made our buying experience enjoyable.
  • New Mini Lease

    5 out of 5 starsby eoberstein on 08/24/2015

    As the lease on my Mini Cooper Hardtop was expiring, Mike Robinson helped walk me through my options and helped me find a 2015 Hardtop that I loved. I've always appreciated Mike's knowledge and guidance, and I recommend him to anyone considering a Mini.
  • Flow Mini is great

    5 out of 5 starsby scott2079 on 08/18/2015

    Flow Mini was fantastic, they offered me a much fairer price than caramel for my trade, and there pre-owned inventory is great. My sales person Mike Robinson was extremely thorough, and followed up on everything I requested. I highly recommend this dealership and Sales person.
  • mike robinson

    5 out of 5 starsby cbg2 on 08/17/2015

    overall great experience. mike robinson was extremely knowledgeable and helpful.
  • New preowned mini

    5 out of 5 starsby minidriver66 on 06/17/2015

    Michael Robinson was most helpful and generous with his time to help me find all the features I wanted in my new 2012 Mini. He always followed up and worked well to find the car I wanted.
  • Great Experience All the Way Around

    5 out of 5 starsby WolfPackerGirl on 05/15/2015

    I had a very positive experience with Flow Mini of Raleigh. I had pretty much narrowed down the car I wanted to a Mini, Prius and a couple of others. So I was looking for a general introduction of the Mini and didn't want to be rushed. Michael Robinson was very patient with me answering all my questions one Saturday. Within the next week we chatted again and I decided I wanted to get the Mini. I had a long list of specs and didn't know if I needed a customized one or one that was already in inventory. Well it turned out one was available on route that met my price point and specs. Got it within the next week and could not be happier with the purchase experience. Michael is very knowledgeable and it doesn't have any of the negativity that can cloud a sales experience. Very happy all the way around.
  • Michael Robinson @ MINI of Raleigh - one of the best!

    5 out of 5 starsby B38Enthusiast on 05/10/2015

    I went to the '3rd generation' MINI 'Launch Party' hosted by the Flow Dealerships in the Spring of 2014 and met my first (and best) MINI sales associate, Michael Robinson. Michael gave me immediate references and internet links to articles on BMW's new '3rd generation' MINI. He has always been a great resource - and an ultimate professional. I had to purchase my MINI out of state because my temporary 'old ride' started to break down and I couldn't wait for an 'ordered' MINI to arrive in another six to eight weeks from Michael. I believe I still owe him a sale, and I want to encourage anyone reading this to contact him and purchase a MINI through him.
  • Bought my 1st mini!

    5 out of 5 starsby jme6 on 04/07/2015

    Worked with Michael and he was awesome! Knowledgeable, answered my many questions and helped me find the best mini for me!
  • Fantastic Buying Experience

    5 out of 5 starsby JAT57 on 04/03/2015

    I purchased a 2013 CPO Ice Blue Mini Hardtop from Michael Robinson at Flow Mini in Raleigh last weekend. I love the car and I have to say that it was the best car buying experience that I've had to date. Michael was extremely professional, patient & thorough. My husband and I live in the Charlotte area and were only in Raleigh for 2 days. Michael accommodated our schedule without hesitation. When I picked up the car, he spent time reviewing all the features on the car and helped personalize the settings. Although I live in Charlotte, I would drive back to Raleigh to purchase another car from Michael.
  • Outstanding Salesman

    5 out of 5 starsby bboney on 03/23/2015

    Michael Robinson went out of his way to help us with our 5th Mini. We live 120 miles from the dealership and he took care of everything. He and the dealership get the highest marks for our customer satisfaction

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