Customer Reviews of Fred Anderson Toyota
Review type:
Fred Anderson Toyota Great new facility, excellent service
by smcallah on 09/01/2016The new service center was great. I really like the quick opening roll up doors, nice touch. Service time was reasonable and the free car wash made my Prius shine.Ryan Rocks!
by MFBrown on 08/31/2016Ryan Caesar was great and communicates open and complete info! I know that he is sharing what I need to know and not just trying to push something on me.We appreciate the feedback and are pleased that your service experience with Ryan was so positive. It was a pleasure to assist you and please let us know when we can do so again! Best, Andy Little | 919.787.0099
Dealer recommended
by Jorgetoyo1 on 08/17/2016updated 08/31/2016Riz was the man from start to finish. I am very happy with my Avalon 2016! the price, financing and customer service of Fred Anderson are top notchFred Anderson Toyota Service
by MichaelG1966 on 08/31/2016I have to drive from Rocky Mount for service. If I didn't drive a Prius, it wouldn't be worth having the Family Plan. But I got a tire rotation and an inspection in about an hour. So I was happy about that.Thank you Michael, we love hearing from happy customers. If you need anything else please feel free to come back and visit us any time! Best, Andy Little | 919.787.0099
Another Great Experience
by Tacoma_Sport on 08/30/2016Your new service department entrance was a good experience. My greeter offered a warm welcome and checked me in. Your waiting room is very comfortable and I sincerely appreciate the coffee since my appointment was at 7:00am. Ryan Cesar… is just outstanding and a tremendous representative of you dealership. He goes out of his way to make sure I understand exactly what is going on and how long it should take.Thank you so much for taking the time to share your feedback with us. Our team is dedicated to provide a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please visit us if you have any concerns about your car. Best, Andy Little | 919.787.0099
My last visit experience
by bodyguard13 on 08/30/2016I like everything I like. Just as usual. Also I wanted to mention that Mr. Chris is one of the best Adviser I have ever metThank you for the awesome feedback! You're right, Chris is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We look forward to working with you again if you ever have any automotive needs. Best, Andy Little | 919.787.0099
Fred Anderson Service Dept
by deborahpnor01 on 08/30/2016The service staff is friendly & professional! The wait time was reasonable! The newly renovated service dept. was very nice & easy to maneuver. Nice waiting room!Thank you so much for taking the time to provide such great feedback, Deborah! Please feel free to call or stop by if there is anything else we can do to help you. Best, Andy Little | 919.787.0099
Great service.
by Andy_Nguyen on 08/14/2016This dealership is doing a really good service. I always feel safe and happy when I come to this dealer. I would recommend it to anyone.Thank you for leaving us this great review, Andy. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Greg Davison GM | gdavison@anderson-auto.com
Excellent Service
by scorpion5 on 04/28/2016I liked that fact that Stephen Martinez helped me through the entire buying process. He was attentive to my needs as a consumer. He allowed me to decide what I wanted instead of pressuring me to buy something that I didn't want. That… earned my highest respect. He is an excellent salesman. He dedicated his time, efforts, knowledge and expertise to me. I have recommended all of my nursing coworkers to him from my job. This car buying process has been the BEST in all of my years of purchasing vehicles thanks to Stephen Martinez. I recommended him to all of my coworkers at the hospital where I work and family also. I will definitely be returning for other purchases in the future.Thanks so much for this 5-star review about your vehicle buying experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Congratulations on your purchase and we hope to work with you again in the future for any of your automotive needs! Matt Harper | 919.571.5127
Good experience, no pressure, best of class dealership
by Eastman2000 on 04/02/2015updated 04/09/2015I liked Andre Robinson our sales person who was helpful and showed his knowledge without trying to rush the sale. He came in on his day off to help me when I decided to move ahead with the purchase. We enjoyed the comfort and feel of the… dealership and felt assured that the service department could deliver on the added service incentives that were a part of our purchase.At Fred Anderson Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Matt Harper | 919.571.5127
My first car
by Wiz247 on 04/04/2015updated 04/09/2015My experience with Fred Anderson was great. I felt welcomed on the first day I visited. Since I was a first time buyer everyone was able to answer my questions and were patient with me during the whole process.Thanks so much for this 5-star review about your vehicle buying experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Congratulations on your purchase and we hope to work with you again in the future for any of your automotive needs! Matt Harper | 919.571.5127
FJ Cruiser Service
by smurrell on 04/01/2015updated 04/09/2015Requested Pat Czeck to perform service We feel the customer care is excellent .. Pat contacted us to fully explain the service and the requested repair.. We were very happy with result...Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Matt Harper | 919.571.5127
Fred Anderson Toyota (Don't waste your time looking anywhere else) Awesome
by J_Hype on 03/27/2015updated 04/05/2015You had an very good amount of trucks to choose from. I liked being able to compare the different trucks. My sales guy Marvin Cobb was very nice, courteous, and knowledgable about the Tundras. I told him what I was able to spend and the… truck I wanted and your staff made it happen. This is the second vehicle I have bought from fred Anderson. I enjoyed talking with the Finance guy also. Larry was very excited about me buying a Tundra. He has alot knowledge about the truck and told us about how he was involved in a experiment with the truck and explained alot of stuff that I didn't know.Thank you for reviewing your time spent at Fred Anderson Toyota. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Marvin and Larry are a dedicated member of our team who commits themselves to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Matt Harper | 919.571.5127
Fred Anderson Toyota Service
by FBobroff on 03/27/2015updated 04/03/2015Laura my service rep was very efficient and detail oriented as well as very pleasant. My service was done in a timely manner.Thank you so much for your review! We really appreciate your business and are so glad that Laura could provide great service to you and your vehicle. We look forward to serving you again! Matt Harper | 919.571.5127
Prius Service
by PMM23 on 03/28/2015Very open and transparent; I knew what was being done and was asked prior to each job that might cost more.Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the service experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Matt Harper | 919.571.5127
Fred Anderson Toyota
by Jenske on 03/15/2015updated 03/28/2015On a very cold and rainy day, I decided to check out Fred Anderson Toyota. So as I walked up towards the front entrance of the dealership, I was greeted outside by a very friendly and professional salesperson. The whole process was simple,… although it does take a bit of everyone's time. I picked out a car, test drove, talked budget, they ran some numbers, talked again, they ran some more numbers, talked some more, and in the end, I walked out with a great deal on the car that I wanted!Jenske, thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that we were able to meet your needs. At Fred Anderson Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as simple and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Matt Harper | 919.571.5127
Great people and service
by AprilMD on 03/13/2015updated 03/20/2015Everyone was so friendly and less wait time. I enjoy having my car serviced at Fred Anderson. The commercial guy is even friendly.Thank you for this excellent review. We are pleased to have helped you service your car. It is so great to hear that you were satisfied with your visit. We look forward to giving you the same great service next time we see you. Check us out on Facebook and Twitter to take advantage of our monthly deals and specials. Sincerely, Matt Harper | 919.571.5127
Car Purchase
by Skeetaste on 03/07/2015updated 03/15/2015What I liked was how my salesman Mr Wall really made my visit simple. I explained over the phone to him what I needed in terms of costs and payments for a pre-owned car and he found a vehicle that I liked and in my price range.Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Fred Anderson Toyota experience. We look forward to working with you again and be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Best Regards, Matt Harper | 919.571.5127
Persistency is key...thanks Mickey!
by TheSocialSwan on 03/04/2015updated 03/15/2015I was frustrated because this was my third time in for a tire issue (same tire kept having low pressure) and after searching for anything wrong with it they couldn't find any problems...again. However, Mickey was not going to let me go home… frustrated or feeling like I wasted my time so he had the team look harder and they found a small hole and fixed it in no time. If Mickey hadn't been so persistent they would have never found that hole and I would still be cranky with a leaking tire. You need more staff like him!Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Matt Harper | 919.571.5127
5,000 mile check-up
by MargYoung on 03/07/2015updated 03/15/2015Service staff were very friendly and accommodating - I arrived 30 minutes early for my scheduled appointments, and they got me in early and I was out quick!!!Thank you so much for this great review. We try to create a friendly and professional experience for all of our guests. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Sincerely, Matt Harper | 919.571.5127
Fred Anderson Toyota purchase.
by oldmanbuyscar on 03/09/2015Even the janitor was friendly and helpful. They covered everything that I needed to know before buying the Toyota which drives easier and quieter than any of my twelve new car purchases.Thank you so much for this great review. We try to create a friendly and professional experience for all of our guests. The fact that you go out of your way to support our business means a great deal to us. Thank you very much for choosing us. Be sure to check out the exclusive deals and specials found on our Facebook and Twitter pages. Regards, Matt Harper | 919.571.5127
At Fred Anderson Toyota, we’re excited to share our passion for Toyota's with our customers. From finding the right Toyota for you to crafting a finance plan to covering your car service needs, we’re here to guide you through your automotive journey.
When you purchase a new Toyota or Scion from Fred Anderson Toyota, your new vehicle will come with a complimentary lifetime limited non-factory engine warranty, good at participating dealers. It will also include lifetime oil changes, loaner cars, car washes, and special loyalty discounts. In short, Fred Anderson Toyota offers great prices, and has a special plan that will help you reduce the cost of your new Toyota or Scion.
Browse our online inventory of new and used cars, crossovers, SUV's, and trucks for sale in Raleigh, North Carolina. From the spacious 4Runner to the nimble Camry, we offer a wide selection. Have any questions? Reach out to one of our car experts. 919-787-0099 www.fredandersontoyota.com
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Express Service
Thanks for your perfect review! We strive to provide excellent customer service I all areas of our dealership, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Andy Little | 919.787.0099
by fatoyota on 09/05/2016