Reidsville Nissan
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Customer Reviews of Reidsville Nissan
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2 sales reviews
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Surprisingly Disappointing
by gwenford on 08/12/2009I was very disappointed with my recent transaction with Reidsville Nissan. Let me list the reasons: 1) When the salesman took my trade-in, I was given a filthy rental that reeked of smoke and had dust and ashes everywhere. The… replacement rental (though smoke-free and clean) had absolutely no gas in it. 2) It took a week of endless calls before my car was delivered to me. 3) The car was delivered un-detailed and with only a half-tank of gas. 4) The final price had increased by a little over $500. 5) After haggling over that $500 for at least an hour, the salesman gave in and we signed the papers, but he left disgruntled without saying a single other word to me. No "good evening", no "enjoy your new car", no handshake, nothing! 6) Not only did I initiate this sale by calling the salesman ready to purchase the car if he could locate it, I had to locate my car myself, and almost had to drive it from Maryland too (the salesman asked me if I could) despite having already paid $500 in transfer fees. I know that one customer doesn't make a dent in this business, but the final sales transaction was witnessed by several of my co-workers (as the saleman had brought the car to my job to seal the deal in the parking lot). Needless to say, I won't be bringing my mother to buy a car from Reidsville Nissan as I originally claimed I would. And I seriously doubt any of my co-workers, their friends, or their families be doing business with that dealer either.Excellent Experience
by frjoemack on 06/18/2011updated 04/25/2025I just took delivery on a new '11 Nissan Altima S and wanted to record the excellence of the experience I had from the beginning. The first encounter was a week ago when I was just beginning to look at different possible options for a new… vehicle to replace a 15 year old car. The salesman I met that day and dealt with through 3 further visits to purchase, Bobby Greene, was very courteous, knowledgeable and patient. Zero pressure. When it came time to actually make a vehicle purchase (which involved having to make a trip to acquire the vehicle with the options I wanted, they were very cooperative. Much credit goes to Jonathan Mirabal, their sales manager for his efforts to locate, then arrange for the transfer of, the vehicle I purchased. I also appreciated the efforts of Mike Miller, the finance manager. State and Federal government impose a mountain of paperwork on the car buying process - he patiently explained the whole process and answered questions and explained the warranty and extended warranty options well. On delivery, I dealt with Holly Carter who did an excellent job of explaining all the buttons, bells and whistles on the vehicle. All in all, I would highly recommend this car dealer to anyone looking for a low pressure, efficient and knowledgeable staff to help through a car buying process even if you have to travel a bit to get to Reidsville. I'm also enjoying an excellent new vehicle!
About our dealership
First and formost let me say that we go over and beyond for customers. We contacted another dealer found this car and purchased this car from another dealer for this customer. We put more into the trade than the trade was worth! As stated, if we have to go out of state to get a car we have to charge an expense. As this would be the same for any dealer!! We strive to make our customers 100% happy! Our salesman even paid the fee $500.00 for expense and travel to and from to get this car!! He bent over backwards for this customer!! Thanks for making this experience more helpful in the future!!
by nissan19 on 12/06/2010