Honda of Roanoke Rapids
Customer Reviews of Honda of Roanoke Rapids
Review type:
So you want to play games?...
by personatech on 07/17/2008We were considering buying an Accord and had spent a LOT of time researching reviews and prices of the Honda and a lot of other candidates (Passat, Camry, Altima, Malibu, etc.). We felt that we should give the local dealer an opportunity… to do business with us, despite the fact that they did not respond to our emailed requests for quotes. We went over in person one afternoon and spent 2 hours looking at cars with a salesperson - we were serious and he knew it. It was the last day of the month (and possibly the fiscal year) and he admitted he'd bend over backwards to make the sale. We already had some very aggressive quotes from other dealers and told our salesperson of this (although we did not mention what those quotes were) - everyone's hurting these days, even Honda. He admitted that their stock selection of the model I wanted was weak but that he could do a dealer trade to get me the car I wanted. He asked if he could make the numbers "sing" could we do business? - we said we'd see but privately we thought it looked promising. He took us into his office and left us alone there for 20 minutes, staring at the walls (which needed a coat of paint). He came back to us with his offer which was just a single number with no breakdown and appeared to be full MSRP plus tax, title, and doc fees! I had received quotes for a V6 Accord with the same options at a price less than what he was asking for the 4-cyl, for cryin' out loud!! We left on the spot. Tell me, what exactly did he do the time he was gone?! The very next day we bought the Honda we wanted at a great price and with very little haggling from another dealer in the area. As a courtesy, I called every dealer with whom I had either visited, emailed, or phoned to let them know that I had made a purchase and to thank them for their time. A short while later I get a call back from the Alan Vester salesperson who is actually irate that I didn't do business with him and demands an explanation. I pointed out that he had had his opportunity, that he had suggested that he would give us a great deal but in fact had tried to take advantage of us. I noted that it wasn't worth my time to play games, especially since I already had much better quotes in my back pocket and since Alan Vester had a poor stock selection and would have to trade with another dealer to get the car I wanted. As this conversation progressed, I became more and more disturbed at the lack of professionalism on his part. Alan Vester Honda/Ford needs to realize that you can't sell cars today the way you did back in 1982. Serious shoppers hit the Internet (especially Edmunds.com) and become well-informed shoppers in the process. I wasn't trying to nickel and dime the guy - had their offer indicated that they respected us and were serious about coming to terms, I probably would have bought from them even if it meant waiting a day or two for the car I wanted to arrive. However, their first quoted price was a full $2800 more than the best quote I had received!!This review is for Alan Vester Honda (which is not in business any more). Matter of fact; Alan Vester is now retired out of the car business. Alliance Honda and Alliance Nissan (of Roanoke Rpaids) are a completely new business that was bought from Alan Vester this past winter (2009).
Come in get your price -- if you dont like it -- carry your ass home. Dont bitch because you expect someone to work for nothing. Do you work for free? If you do work for free come cut my lawn and you can pay me. What an idiot!
It seems that your making an assumption about the entire dealership based upon your experience with one salesman. My experience was totally different. I purchased a Honda Civic from a salesman that was very pleasant with no pressure at all. The price was the best that I could get in the Triangle area and entire experience was quick and pleasant. I'd recommend this dealer to others.
Nissan Rogue
Nissan Altima
Nissan Versa
Chevrolet Malibu
Want to learn more about Honda of Roanoke Rapids in North Carolina? We believe that vehicles should be reliable and affordable and if your current vehicle isn’t doing any of those things why have it? You live a vibrant, busy life and your vehicle should be dependable so you can spend more time focusing on the important people, events and opportunities in your life. At Honda of Roanoke Rapids we are dedicated to helping our customers find the perfect vehicle for their needs with a great selection of new Honda and certified-used vehicles. In addition we have world-class team in the Honda of Roanoke Rapids Service Department ready to handle any of your vehicle’s maintenance and repair needs.
Honda of Roanoke Rapids has a variety of automotive services in North Carolina and we believe we’re one of the best.
- Complimentary Drinks
- Complimentary Coffee
- Cable Television
- Television
- Vending Machines
Edmunds.com acknowledges that ownership changed in February/2009. The dealership formerly known as Alan Vester Honda is now Alliance Honda of Roanoke Rapids.
by Edmunds on 12/06/2010