Southern Pines Chevrolet Buick GMC
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Customer Reviews of Southern Pines Chevrolet Buick GMC
Review type:
New tires and state inspection
by Rbullard4 on 10/24/2024
As always Brianna is the greatest. Great customer care and advice helping me keep my 2019 Yukon up, safe and running perfectly. Thanks Brianna!
65 reviews
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New tires and state inspection
by Rbullard4 on 10/24/2024As always Brianna is the greatest. Great customer care and advice helping me keep my 2019 Yukon up, safe and running perfectly. Thanks Brianna!We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Exceptional
by Rich on 01/08/2020Always treated like royalty here.i completely trust them
by tom on 12/21/2019i cannot express how satisfied i am with the quality of service i receive every time i visit the dealershipExceptional service
by Trish on 12/12/2019I had a phenomenal Chevy dealership and service department where I lived before. I had hoped I would find the same professionalism and customer satisfaction here in Southern Pines, and I am pleased to say I did. Southern Pines Chevrolet… is as good as it gets.Great Experience
by Greg on 10/10/2019The staff at Southern Pines Chevrolet was very friendly and knowledgeable.Exceptional
by Rich on 08/23/2019Overall excellent service experience.service
by warren on 08/23/2019Service was on time and took care of the oil change and recommended that I balance my tires as I just had a flat on vacation. They also did the required warranty work. Everything was greatGreat, Friendly, Professional Staff
by JohnF on 07/08/2019service was fast, easy and professionalExcellent Service
by Patricia on 06/24/2019As always, the service team at Southern Pines Chevrolet Buick GMC did a great job when I took my car in for service. Prompt, courteous and kept me informed. Another home run!!!!Timely, Courteous and Reasonable
by 100 on 06/24/2019Exceptional service. The nicest ppl used to be billing and the shuttle driver. Now everyone is nice, courteous and smiling. Not only nice, but my car repair and maintenance was timely, reasonable and drives better than before.. I was… hesitant about returning to SP Chevrolet from previous experience, but the people are better and so was the service. Thank you Mrs. ErvinOil change
by Terry on 06/09/2019The customer service during my visit was exceptional. I was welcomed by multiple courteous employees as soon as I got to the service department of the dealership, and also offered coffee and water. I was given an estimated time of… completion and also given preventive maintenance tips that would enable my vehicle to be on the road longer. My visit met and exceeded all expectations.2015 Corvette Service MAY 19
by None on 06/04/2019I took my 2015 Corvette into the Southern Pines Chevy Dealer for a service. I needed an oil change and asked to check why the seat and steering wheel would not accept my changes. The Oil Service was done quickly and the Tech indicated… they needed to order a new module for the seat/steering issue. I am waiting to hear that the part is at the shop and get the module installed wen they can get it scheduled.Thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
exceptional purchase experience
by Brian on 05/01/2019I had one of my best Purchasing experiences during my recent visit to southernpinesauto. the whole process was fast and easy, most importantly I felt like they gave me a great deal, and actually cared that I was completely satisfied. they… walked me through and introduced me to the service department. Just a awesome experiencecruze
by cruze on 04/08/2019great service, needed my car fixed in one day, and it was done, Thank you for all your help and hard work.Work done on my 2015 sonic
by 10 on 03/31/2019Dropped car off, called when told I would be to inform me on my vehicle. Told it was covered under warranty and that it would be done next day. Completed next day and I picked up my vehicle with no problems. Great service done at informed… timely mannerGreat Service
by Brandon on 03/31/2019Great Service as alwaysExcellent Service
by Julie on 03/27/2019Great service from beginning to end. Everyone is always friendly.Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We're looking forward to your next visit with us!
Stay Away!
by Evox231 on 02/16/2019Car I purchased from Southern Pines Chevrolet was delivered to my residence in Chesapeake, VA and noticed damage to the front bumper and windshield. Purchased a car (2015 FIAT 500 Abarth) on January 27, 2019 from Southern Pines Chevrolet… and car was delivered to my residence in Chesapeake by an open trailer on January 28, 2019. Upon arrival, I inspected the vehicle with the driver of the truck that delivered the car. I noticed the damages on the front lip of the car and the front bumper. I also noticed 2 rock chips on the windshield. I immediately contact the sales associate that help me with the purchase. I sent him pictures of the damages, and he talk to the driver confirming the damage of the car. I have my sales associate send me an e-mail saying that they will take care of the damages. I have the e-mail of the sales associate saying they will take care of the damage. I was advised to look for a shop to fix the issue. So I went looking for places to fix the damages (Fiat Dealer in Norfolk) and the sales associate told me it's too expensive. So me and the sales associate been going back and forth and it feels like I have wasted my time as I get a push back and he always says that I will get back at you. I called Southern Pines dealer to speak with the manager, and did not get hold of him. I left a message and no call back.Hi, it is disappointing for us to hear that your experience was anything less than great. We hope you are willing to give us another chance. Please reach out to us at (910) 687-4102 so we can work towards a resolution.
Personal Items
by Emmitt on 02/06/2019Always had very quick service and sales staff were very friendly.I recently discovered my emergency air pump was missing and now I have to wonder between dealership and their option installer(Cox) where it went after not needing for over 7… months. Just be aware.Great Service!
by Ron on 01/20/2019Fast, friendly, professional!Thank you, Ron! We appreciate the five-star rating!
Traverse Car Maintanence
by ErvinTraverse2017 on 01/08/2019Great service. Quick and courteousIt is great to hear everything was done quickly and to your satisfaction, ErvinTraverse2017! We appreciate you taking the time to leave us a review and we hope to be of service again soon!
Ford F-150
Chevrolet Silverado 1500
Chevrolet Tahoe
Ram 1500 Classic
About our dealership
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
by Chole Yates on 10/25/2024