Modern Toyota
Customer Reviews of Modern Toyota
Review type:
PURCHASE OF NEW 2021 TOYOTA VENZA XLE
by Shawn on 09/27/2021My wife and I recently purchased a new 2021 Toyota Venza XLE. Our sales representative was Jose Diaz-Lopez. He did an excellent job in securing exactly the vehicle that we requested. He also spent a lot of time with me researching… interior colors for the vehicle. I appreciate Jose. This is the 2nd new vehicle that we have purchased from him.Wonderful Experience
by Darren on 09/23/2021Entire staff was friendly and welcoming. Our sales guy was great and not pushy…we got there 30 min before closing and no one seemed to mind that when we left with our new ride, it was well over 2 hours past closing. It was a remarkably… pleasant experience from start to finish!!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, The Modern Toyota Team
100% satisfied
by Brooke on 09/20/2021My salesperson was Chad Gordon & he was great! Very informative and showed me exactly what I said that I was interested in. He made the process very smooth, quick & easy!Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Modern Toyota Team
What every car dealership should strive to be!
by SDMorales on 09/17/2021Mom was our salesperson - and there are not enough compliments I can give her. Being new to the Toyota family of products, she was extremely knowledgeable about each vehicle we asked about, each trim level offered and genuinely cared about… what we were looking for. Mom is the reason that we bought our 2021 Toyota Highlander Platinum AWD. Mom is the reason that will be back for our next vehicle.Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Mom and our team were helpful during your visit and that you love your new 2021 Toyota Highlander. If you have any questions, please don't hesitate to reach out to us again. Best, The Modern Toyota Team
Modern Toyota Shines
by Robert on 09/01/2021The sales person, Donald Robertson, was superb. He was knowledgeable and personable. He answered all my questions in an informed, professional and friendly manner. He was easy to talk to and instilled confidence in the product. He… represented the dealership very well and at the same time was customer-centered. The entire sales team managed the sale very well in an efficient and professional manner. We’ll done!Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The Modern Toyota Team
Great People, Great service, Great experience
by John on 08/30/2021The ease of making a deal, never any pressure. Daniel Perry was great to work with along with your finance guyThank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, The Modern Toyota Team
New car purchase.
by Susan on 08/28/2021Friendly staff and quick service. Everything went smooth for me.We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, The Modern Toyota Team
Exceptional experience
by Helen on 08/21/2021Low-key, non-pushy, fair and seemed genuinely interested in my well-being. Very service oriented. Wes and Samantha were both incredibly helpful, responsive and attentive to my needs.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Modern Toyota Team
Buying a New Highlander at Modern Toyota
by Michael on 08/20/2021Nancy Smith was very helpful and a pleasure to work with. Nancy was very thorough going over every aspect of teh car.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Modern Toyota Team
Wonderful Staff- Must Work with David Hudspeth!!!
by Allysa on 08/19/2021I truly enjoyed working with David Hudspeth. He was very down to earth and honest. He is a great listener, and didn't pressure us at any point.Hi Allysa and thanks for the great feedback! We're very happy that David was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, The Modern Toyota Team
Excellent experience
by Alexandra on 08/14/2021Chad Gordon made buying a car fun and easy! He was able to make it a stress free experience. He was able to help us find the perfect car!Hello Alexandra and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Chad was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The Modern Toyota Team
Buying Experience
by Betty on 08/13/2021Rich and the rest of the sales team were personable and efficient. They were patient and answered all my questions. I never felt rushed.We are pleased to hear that you had an excellent experience with Betty and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, The Modern Toyota Team
Hassle-free online car purchase
by Rene on 08/06/2021Easy, transparent, no-hassle buying experience done entirely online. Ms Amy Routh, the authorized dealer contact was very pleasant, helpful, customer-focused & knowledgeable.Rene, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, The Modern Toyota Team
Sales Experience
by Massimiliano on 08/05/2021Appreciated the transparency, the willingness to help meet my needs. And the overall ease of doing business. Thru out the whole process I always felt appreciated. Excellent experience have definitely earned my businessThank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, The Modern Toyota Team
Awesome Sales Team
by Buggford on 07/27/2021Joe P and Susan S are excellent to work with! We had not bought a vehicle in a while and our experience was great!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Modern Toyota Team
Great customer service from sales assoc., Amy Routh
by Bobbie on 07/24/2021My car buying service and my sales associate, Amy Routh, was a great combination. Would definitely recommend anyone to call Amy. Was not impressed with the small inventory of 4 runners.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Modern Toyota Team
Excellent Service, Clean Facilities
by Michele on 07/22/2021First off the entire facility is CLEAN!!! Second, Daniel Matangira is AWESOME. He was very patient with me. Daniel went above and beyond in getting me into my new car. The 1st one wasn't to my liking (pretty sure he thought he was never… going to hear from me again) but I found another that I liked even better and he worked with his manager to get me to the monthly payments I could afford. Third, Charlie Simpson in Finance...he had everything all ready for me to come in and get rolling. Both gentlemen were instrumental in getting me into my new Corolla!Michele, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Daniel went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, The Modern Toyota Team
Excellent Sales Experience! A+++
by DerrickN on 07/21/2021I really appreciate the awesome customer service I received from my sales consultant, Justin Spaugh. Justin was fantastic to work with and a very personable guy. The dealership is fortunate to have someone like Justin working there as he… was very helpful to me during the sales experience.Hi Derrick and thanks for the great feedback! We're very happy that Justin was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, The Modern Toyota Team
Knocked it out of the park!!
by Jennifer on 07/20/2021Quick easy. Sales team went out of their way to assist us. Took the time to answer questions. Made sure we were comfortable and ready, no pressureThank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, The Modern Toyota Team
Excellent customer service
by Charles on 07/15/2021I’ve used the same salesman for a number of years and we have a good relationship. This is my third purchase/lease.Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Modern Toyota Team
Best Toyota dealer in the piedmont
by David on 07/14/2021Someone cheerfully greeted us and made us feel relaxed and comfortable. Answered questions, and listened to our needs. What we wanted was not on the lot, and they went out of their way to locate one and get it in for us. Parris was very… patient with us and made sure we took delivery of our car earlier than we had arranged for. Mohammad in the finance office was super! He was truly a pleasure to work with.Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, The Modern Toyota Team
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Jose and our team were helpful during your visit and that you love your new 2021 Toyota Venza XLE. If you have any questions, please don't hesitate to reach out to us again. Best, The Modern Toyota Team
by Modern Toyota on 09/29/2021