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Customer Reviews of Modern Toyota

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513 sales reviews
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  • Great Experience

    4 out of 5 starsby Alvares on 10/09/2018
    updated 10/19/2018

    It was great that no one pressured me to buy a vehicle. Everyone has been very accommodating

  • Great Dealership - Amazing Results!!!

    5 out of 5 starsby SpencerSmith on 10/10/2018
    updated 10/19/2018

    Justin Spaugh was a super great guy and not "pushy" one bit. Great team to work with!!!

  • Excellent Purchase Experience

    5 out of 5 starsby Charles on 10/17/2018

    Josh Rogers went above and beyond to find us our new Highlander.

  • Satisfied

    5 out of 5 starsby Kasey on 10/17/2018

    I feel that I got a good deal. Trey was very attentive and efficient. He had the car already detailed when I came to pick it up. He also gave me a full tank of gas and a brand new key which was nice. Brad, the finance manager, was also very nice to deal with. He got me a good loan that I was happy with and the final paperwork was quick and easy. Thanks!

  • Thank you!

    5 out of 5 starsby DeErica on 10/05/2018
    updated 10/16/2018

    My car dealer was AMAZINGG! He was very helpful and answered all of my questions and concerns. Everyone that I delt with was patient and willing to gothe extra mile! Also, when I went to the service shop that the dealership has I worked with Winter and she as well as everyone else was soo friendly and helpful! Thank you for your help & kindness!

  • Good buying experience

    5 out of 5 starsby Samantha on 10/03/2018
    updated 10/16/2018

    Very helpful and took the time to spend with u.

  • good

    5 out of 5 starsby Terry on 10/03/2018
    updated 10/16/2018

    The sales lady on the phone was great and so was our personal sales lady
  • My Sales Experience at Modern Toyota

    5 out of 5 starsby Crystal on 10/04/2018
    updated 10/16/2018

    The salesman was knowledgeable about the vehicle and was patient and thorough as he guided me through the process. He did not pressure me to rush into buying the vehicle. I felt in control of my decisions. Also,I really appreciate the fact that he helped install the navigation and other Bluetooth applications.
  • Great experience.

    5 out of 5 starsby Timothy on 10/13/2018

    The salesman and finance manager I talked with were very easy to deal with and explained everything very well. Everyone that worked there seemed to be very nice.
  • New Vehicle Purchase

    5 out of 5 starsby James on 10/10/2018

    Modern always goes the extra mile to find the vehicle you want and the price you want to pay. The sales staff are great to work with. I don't shop anywhere else. I know Modern always gives me the best deal and service.
  • Camry purchase

    5 out of 5 starsby Eva on 09/30/2018
    updated 10/05/2018

    Easy purchase. We were already preapproved from our bank so we did not need to finance. Sales associate was very pleasant and he knew just how to approach and handle my husband, which can be a difficult task.
  • 2017 Highlander

    5 out of 5 starsby David on 10/05/2018

    Ryan Bumpass was knowledgeable about the car and its accessories. He was very polite and professional. He was quick in his responses to questions and requests for information. He made the whole experience of trading cars easy and enjoyable.
  • Great experience

    5 out of 5 starsby Teresa on 10/04/2018

    Everyone was very pleasant to work with and I never felt pressured to purchase a car. I purchased a used car which had a few scratches on it but once they touched them up you can barely see them.
  • New RAV4 Purchase

    5 out of 5 starsby Belinda on 10/02/2018

    Sales person, Daniel Perry, was very helpful and professional. He was upfront with me and was very patient in answering all my questions. He also took the time to walk me through and help set up some of the features on my new RAV4. He made the sales experience very comfortable and less stressful for me. He also encouraged me to contact him anytime if I had further questions. Working with him was a pleasure!
  • Great Buying Experience

    5 out of 5 starsby Gefen on 09/30/2018

    Knowledgeable, friendly, attentive, low pressure salesperson helped me get a 4Runner at a great price.
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Modern Toyota Team

      by dealerreply on 10/02/2018

  • Happy

    4 out of 5 starsby Diane on 09/30/2018

    My salesman was very nice and paperwork went through fast and no problems. Every one was friendly there.
    • Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Take Care, The Modern Toyota Team

      by dealerreply on 10/02/2018

  • Martin-2018 Toyota Highlander

    5 out of 5 starsby Joshua on 09/18/2018
    updated 09/28/2018

    It was a great experience Martin was awesome! He explained everything to us and more! The best experience ever!
    • It is wonderful to hear that Martin was able to provide you with a great experience! If you have any questions, please feel free to reach out to us. Best, The Modern Toyota Team

      by dealerreply on 10/03/2018

  • WOW! Best experience ever!

    5 out of 5 starsby Jennifer on 09/28/2018

    Nancy Smith was a pleasure to work with! Being a first time Modern Toyota customer she was very knowledgeable and experienced with my purchase. Working after hours to stay in touch with me for any questions or concerns that I had. She made it happen with little stress or doubt that I was making the right decision. As a business owner, she made sure the vehicle was derived in a timely delivery manner for my business travels. in spite of the Hurricane Florence.-
    • Thank you for this amazing review, Jennifer! We really appreciate your business. Take Care, The Modern Toyota Team

      by dealerreply on 10/02/2018

  • 1LT Jared O'Guin

    5 out of 5 starsby Jared on 09/27/2018

    My sells Rep. Ryan Bumpass was outstanding at taking care of what our needs and wants were. I appreciate the concern and helpfulness of Ryan, which is often lost in the dealership and sales world. I would recommend anyone seeking a Toyota to come and talk over what options and deals are available to them from Modern Toyota. Thank you again for a great deal.
    • Jared, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Take Care, Th Modern Toyota Team

      by dealerreply on 10/02/2018

  • Great experience

    5 out of 5 starsby Mari on 09/25/2018

    Kenny was friendly and very knowledgeable about the vehicle. No high pressure sales tactics. Went out of his way by picking me up at home to be able to get my new vehicle.
    • Hi Mari, and thank you for this great review! We're excited to hear that Kenny took care of you! He is a great asset and we appreciate all he does. Best, The Modern Toyota Team

      by dealerreply on 10/03/2018

  • CE Review

    5 out of 5 starsby Charles on 09/22/2018

    I dealt with friendly, helpful people, from start to driving off the lot with my new Camry.
    • We appreciate the kind words, Charles and congratulations on your new Camry. We look forward to seeing you again in the future! Best, The Modern Toyota Team

      by dealerreply on 10/03/2018


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