Modern Toyota
Customer Reviews of Modern Toyota
Review type:
Great experience
by Donald on 04/18/2020My salesman Parris Mims went above and beyond. Judy in finance as well.New truck
by James on 04/18/2020All appeared genuine, helpful, and low pressure. Followed through with what they said and met my expectations. Received a really good deal on a new Tacoma. Before you buy give Modern a try!James, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Regards, The Modern Toyota Team
Buy your next car here
by David on 04/04/2020I love the way Modern does car sales. No high pressure sales talk. They treat you like family. Justin, my sales person, was great!David, we loved reading this review! Happy customers are our aim, and it appears Justin really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Best, The Modern Toyota Team
Friendly staff
by Kipp on 04/02/2020The people are very friendly and helpful! I would recommend Modern Toyota to all my friends and family. Awesome job guys!Thank you for leaving us this great review, Kipp! We are very happy to hear that we could be so helpful during your recent visit experience. We look forward to seeing you back again in the future. Take care, The Modern Toyota Team
Modern Toyota
by Darnell on 03/31/2020Knowing the Sales Manager helps. Made the process easy with no going back and forth over numbers. Mom was a delight as well. Probably the easiest sale shes ever made.Thank you so much for taking the time to let us know how happy you are with your experience, Darnell! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, The Modern Toyota Team
Great Sales Process!
by Greg on 03/29/2020No sales pressure, no going back and forth about trade value or selling price of car. Knowledgeable and friendly sales staff.Greg, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! All the best, The Modern Toyota Team
Great experience
by Bradley on 03/26/2020Absolute best car buying experience I have ever experienced, the salesman were extremely helpful and not overbearing. Would recommend dealership to all friends and family.Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, The Modern Toyota Team
Matthew Foster
by Matthew on 03/21/2020Great deal, friendly people and the lady in finance was awesome. Will definitely go back and buy my next vehicle from modern.Thank you for the great rating. Please come visit us if you need anything else, be it service or sales. Best, The Modern Toyota Team
Experience was good from start to finish
by Jim on 03/03/2020My new lease was delivered to me....paper work not complicated. Vehicle transferred over clean, serviced and top off with gas!! Friendly staff Entire transaction overall smooth!!Thank you for the awesome review! We look forward to your next visit! Best, The Modern Toyota Team
purchase of new suv
by Roland on 03/02/2020Very professional and friendly,took ample time to explain features of suv, quick in paper work very little waiting time,and they listen .Thank you for the awesome review! We look forward to your next visit! Best, The Modern Toyota Team
Great buying experience
by Lauren on 02/29/2020Sam Petro worked diligently with me to check out every option on lot and to offer the best deal possible with the new vehicle purchase I chose!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Modern Toyota Team
Fantastic dealership!
by Anthony on 02/17/2020Great customer service and a huge selection of vehicles. I found exactly what I was looking for after two failed attempts in Tennessee. The 3 hour drive from Virginia was well worth my time. Thanks!!Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, The Modern Toyota Team
Great place!
by Brenda on 02/15/2020Nancy has been very nice and really explains everything good. She spent a lot of time with me. I will definitely come back to Modern.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The Modern Toyota Team
Patient and helpful employees
by Ashley on 02/12/2020Everyone involved - from beginning to end - were very patient, understanding of our tough situation, and willing to work with us so we could get what we needed. I could not have asked for a better experience.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Modern Toyota Team
The best
by Jonathan on 02/11/2020I love Modern Toyota. This is the 5th Toyota we have purchased from them. They treat us like family. Nancy Smith is the best!Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new car and we look forward to doing business with you again in the future. Best, The Modern Toyota Team
Love the new ride!
by Robert on 02/07/2020The arrangements were made very quickly. Amy Routh was very responsive! I was very fortunate she was able find the exact model and options I’ve planned for over a year, and complete the entire process within 5 days. I appreciate that she… didn’t let too much time elapse before checking back with me about the status. She arranged for my tire upgrade and vehicle delivery very quickly. I think it’s good for you to conduct this post-purchase survey. Thank you!Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Modern Toyota Team
Always a great experience
by Ellie on 01/19/2020I've dealt with Nancy Smith for 3 purchases now and would DEFINITELY recommend her to everyone I know. Also Charlie Simpson was very helpful, polite, and friendly.We cannot thank you enough for your wonderful review of Modern Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Modern Toyota Team
I tried other dealerships, this was the only place I could work with.
by Pamela on 01/18/2020A friend told me to call Dan Santarelli so I did and he found exactly what I wanted and got everything ready so I drove in and bought the car I wanted.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Modern Toyota Team
Happiness is a 2020 Toyota Corolla!
by Walter on 01/17/2020Everyone was so friendly, courteous and knowledgeable especially our sales person Chad Gordon! Thanks, Chad, for the great deal you gave us on the new 2020 Toyota Corolla. We love it!Walter, we truly appreciate such a glowing review. Chad is dedicated to making the vehicle-process as easy and convenient as possible, and we're delighted that you felt at ease during the entire process. Please don't hesitate to let us know if we can do anything else for you in the future. Until next time, we hope you're enjoying your Corolla! Sincerely, Best, The Modern Toyota Team
Excellent Service
by Janet on 01/14/2020I had the opportunity of meeting Mr Santorelli in 2018 when my Mom purchased her Camry. Mr Santorelli was very professional and friendly. He went above and beyond to make sure I was happy with my purchase. Great service!Thank you for this great feedback, Janet. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, The Modern Toyota Team
Excellent experience pleasant atmosphere
by Herbert on 01/14/2020Knowledgeable sales person who was very friendly and I never felt pressured. Finance person was thorough in explaining all details of the transaction and she was very friendly.Herbert, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, The Modern Toyota Team
Toyota Corolla
Toyota Tacoma
Toyota Highlander
Thank you so much for the nice review, Donald! We really appreciate this feedback and we'll be certain to share your compliments with Parris, Judy, and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Kind regards, The Modern Toyota Team
by The Modern Toyota Team on 04/29/2020