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Customer Reviews of Parkway Ford Lincoln

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186 reviews
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  • Purchase from Parkway Ford

    5 out of 5 starsby bigron3 on 05/29/2016

    This purchase was easy and all details were clearly stated before the deal was completed. Staff was very friendly and they worked hard to find the car that matched our needs.
  • Purchase of Ford Explorer

    5 out of 5 starsby mlangford1 on 05/28/2016

    Patrick Erickson worked diligently to find a vehicle meeting our requirements. He was very communicative and made himself available to answer any questions that we had. As first time new car buyers from a dealer, we were pleased with our experience.
  • New Expedition

    5 out of 5 starsby Redskinsjab on 05/24/2016

    I worked with Richard Talbert on this and would use him forever. this is my 4th expedition and I truly love these vehicles. My wife took my current expedition there last year to the used lot and the front man at the counter tried to kill us on the paint touch ups my truck needed. Richard gave me an excellent break off it and applied to the new purchase. You should have more just like him!
  • Good job

    5 out of 5 starsby satisfied128 on 05/18/2016

    I had a very good experience at Parkway Ford . My salesperson was helpful without being overbearing.
  • happy wife--happy life

    5 out of 5 starsby wes81440 on 05/18/2016

    Traded in a 2010 MKX who my wife had problems getting into an did not feel comfortable driving due to size. also down sized auto family by trading her honda civic. Love the MKC
  • Happy customer

    5 out of 5 starsby Kerp0807 on 05/16/2016

    I had a successful time at Parkway ford. I found a vehicle I will enjoy.
  • New Truck Purchase

    5 out of 5 starsby bigbassfish1 on 05/13/2016

    Berto was very knowledgeable about the truck. He took the time to answer all of my questions and was not pushy on selling. After the sell he made sure the truck was cleaned up and ready for me to pick up. Also including programing my phone for bluetooth in the truck. I feel like I could call him anytime for help.
  • Perfect service

    5 out of 5 starsby tamarak1 on 05/02/2016

    Ricky was a wonderful sales representive. He answered all my questions and was very helpful in my purchase. I had to bring my three year old daughter, Ricky was very patient and very kind to my daughter. If anyone I know is looking for a car I'll be sending them directly to Ricky. I'm very thankful that I was able to deal with him.
  • Amazing Service

    5 out of 5 starsby Homobile on 04/27/2016

    My experience was amazing. Ed Woods took care of me. He found a car that matched my requirements and brought it in, as well as, he took care of everything and set everything up for me. Parkway is an awesome dealership who I would recommend to anyone.
  • Pleasant experience from beginning to end

    5 out of 5 starsby jsalladay on 04/23/2016

    Purchasing a car has forever been a task no one likes. I must say this was easy...no pressure and actually a pleasant experience from beginning to end. Thanks
  • Purchase of 2016 Ford Edge

    5 out of 5 starsby cmelton_ on 04/14/2016

    I was very pleased with the customer service of the entire dealership. The salesman, Joe, was very knowledgeable about the vehicle I was looking at and immediately began telling me the history of the vehicle upon arrival. I would recommend Parkway Ford South!
  • 2016 Mustang GT Factory Order and Purchase

    5 out of 5 starsby redlinepilot on 04/13/2016

    I must say that my overall experiance with the planning the build, the build and order with my sales consultant was fantastic. Going through the process I also had support from Paul Ramsey the General Manager with additional Dealer installed I required for the purchase. Jennifer Berryand Cathi Birke in Finance extended themselves to help me with my choices going through the purchase process. Parkway Ford Lincoln exemplifies great can do customer service. When I arrived at Parkway Ford Lincoln Patrick Erickson introduced me to everyone including the used car manager even thou I did not have a trade-in. The sales floor was very professional and my new Mustang GT was kept in a 3 car holding garage away from the general public. The key element that was maintained was a high level of comunication and exhaustive amount of attention to detail sensitive towards the customer. The high point of this was experienced at delivery. Nicely done, excellent work and my cincere thanks to all at Parkway.
  • Wonderful experience

    5 out of 5 starsby amazinggrace1 on 03/31/2016

    Our recent purchase from Parkway could not have been easier. The help and care we received from the entire staff at Parkway was excellent. I am forever grateful for the experience we have had.
  • Purchase of 2016 Mustang

    5 out of 5 starsby Kfishel on 03/29/2016

    The experience was positive and conducted professionally.
  • Great experience at Parkway Ford

    5 out of 5 starsby Dbpfeff on 03/23/2016

    Brandon, was knowledgable, friendly, professional, and I highly recommend him.
  • The Best Experience Ever!

    5 out of 5 starsby SarahD16 on 03/22/2016

    We are from Greensboro and did not want to work with the dealership here, so we had scheduled an appointment with Jasmine just to look at some vehicles. From the minute we arrived at Parkway Ford, we were greeted by Brandon Shepherd, who made us feel welcome and at ease. A short time later, Jasmine came out to meet us, and assured us Brandon was the best person for us. True to her word, Brandon was great!! Through the whole process, Brandon was personable, professional, and very patient. (I had my 15 month old grandson with me.) He provided us information to assist in the decision making, making it much less stressful than past experiences with auto-buying. Cathi was also very nice, engaging and informative during the loan process. All in all, our experience with Parkway Ford was the BEST car-buying experience ever!! Thank you to Brandon and all of you at Parkway Ford!!
  • 2016 Mustang GT

    5 out of 5 starsby ULWiz11 on 03/08/2016

    My experience was awesome at Parkway when i purchased my 2016 GT from Brandon Sheldon. Enjoying the new ride and will be returning for service at this location as well.
  • New Car Purchase

    5 out of 5 starsby bbass1126 on 03/07/2016

    I purchased a 2016 Ford Fusion from Parkway. I dealt with Linnea Shepherd for the purchase and she could not have been more helpful nor knowledgeable. Would highly recommend!
  • Ford F150 Puchase

    5 out of 5 starsby gmsBr5491 on 02/29/2016

    Great Experience. Everyone was very courteous and helpful. Given the opportunity I will buy from Parkway Ford again. Patrick did a good job explaining the various options available for the vehicles we were looking at. A smooth sale.
  • Excelent Experience

    5 out of 5 starsby HpyBuyer on 02/22/2016

    This is my 3rd car buying experience at Parkway, which should tell you something. The staff were professional, courteous and very helpful. They knew which stock they had available, knowledgeable about the features of the Escape, and straightforward in talking price and financing. I live 160 miles away now but when I buy my 4th and 5th vehicles, I plan to return to Parkway.
  • Randy Moore

    5 out of 5 starsby nslowery8 on 02/18/2016

    Buying my first car was an amazing experience. Randy Moore made it such a good experience. I visited multiple dealerships including parkway ford several times. He did not make me feel pressured or guilty the first couple times that I did not buy the car. When we finally decided to make the purchase I knew I wanted Randy apart of my experience. Thank you so much Randy !

About our dealership

Parkway Ford is proud to be an automotive leader offering the widest selection of Ford vehicles in Winston-Salem as well as Greensboro, High Point, Charlotte, and Burlington areas. Since our first day of business, Parkway Ford has been fully committed to providing you, our customers, with the best selection of vehicles.

We have 2 locations to serve you!

2104 Peters Creek Parkway Winston Salem NC 27127

3150 University Parkway Winston Salem NC 27127

What sets us apart
Awarded the JD Powers award
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
Languages Spoken (2)
  • English
  • Spanish