Customer Reviews of Toth Buick GMC
Review type:
Best car buying experience ever!
by MaryI on 08/19/2023
My husband and I purchased a new 2023 Buick Enclave on Friday 8-18-23 and the process could not have been smoother! They were even able to process our Carmax offer and use it as a trade-in for our new vehicle. Great experience! Josh was… great and took care of every last detail! I would highly recommend purchasing a vehicle from Toth! Great family owned dealership!
10 reviews
Sort by:
Stay Away
by Steve on 02/18/2025I highly recommend you avoid Toth Buick GMC on Arlington at all costs. My experience with their service department has been nothing short of a nightmare. I took my 2016 Silverado 1500 in for repairs after an accident in December 2023,… thinking a GM dealer would be the best place to handle my truck. Boy, was I wrong. From the beginning, the repairs were sloppy. After the first visit, they aligned the wheels, replaced an upper control arm, and did some cosmetic work. But almost immediately, I noticed my driver's side door, which had been damaged in the accident, wasn't closing properly. I brought it back, and while they "fixed" it, it was still misaligned. Then, to make matters worse, my air conditioning stopped working. I took it in, and after a recharge, they told me they couldn't find a leak. I had to take it back FOUR more times before they finally admitted there was a crack in the condenser. By then, it was months later, and my insurance refused to cover the cost, since I’d reported the issue too late. As if that wasn't bad enough, I began hearing a loud 'clunking' noise from my driver side wheel – the same area that had been hit in the accident. I brought it back over and over, but they couldn't diagnose it or even bother to help. After speaking with one of the owners, Nick Toth, he was completely dismissive, blaming the issue on the age of the vehicle and making it clear they had no intention of helping further. Now, over a year later, the damage to my suspension has only gotten worse, and when I finally brought it in for another inspection, they found a broken ball joint and front stabilizer link. But of course, they refused to admit that their poor repairs had anything to do with it. They offered to resubmit to my insurance, but the chances of that being covered were slim at best. Nick Toth's attitude was childish and unprofessional, and it’s clear he’s only in the position he is because of family connections, not skill. He has no regard for customers or their concerns, and his dismissive behavior only made matters worse. If you value your vehicle and your time, stay far away from Toth Buick GMC. Their service department is a joke, and their management clearly doesn’t care about providing any real help. Do yourself a favor and take your business elsewhere – you’ll regret it if you don’t.Best car buying experience ever!
by MaryI on 08/19/2023My husband and I purchased a new 2023 Buick Enclave on Friday 8-18-23 and the process could not have been smoother! They were even able to process our Carmax offer and use it as a trade-in for our new vehicle. Great experience! Josh was… great and took care of every last detail! I would highly recommend purchasing a vehicle from Toth! Great family owned dealership!Dealer Took Deposit & Then Refused to Sell Vehicle
by Joe on 06/06/2020Found a GMC Sierra truck online that met my requirements. Called the dealer, confirmed it was available and advised them that I would be purchasing with the GM Employee Discount. Placed a $500 deposit on the vehicle which was charged to… my credit card. The sales rep called back later in the day and said that "the sales manager said this is our only truck and he's not going to sell it with a GM employee discount". Supposedly the deposit is getting refunded although 24 hours later I have not seen it. Would never give a penny to this dealer, completely unethical behavior.Mislead
by Pissed off on 04/27/2019I’ve had my 2018 Sierra in there twice for my transmission. They told me it was perfectly fine, yet it down shifted so hard on the highway today that it screeched my tires. They told me that it was my fuel pressure sensor.Excellent Service
by Tricia S on 11/14/2018The service department has always been very fast and honest with anything we've had done on our truck.Did an oil change
by Kevin0608 on 10/29/2018updated 11/05/2018People was friendly and decently quickMs Appleman
by Appleman on 08/20/2018Awesome group. They go above and beyond to keep you satisfiedOil Change/Inspection
by TaraBurns on 08/06/2018updated 08/15/2018My service was fine and everyone was very kind. The only complaint was that the oil change took almost 2 hours and the tires were all at 30-31 psi and they should be at 35.Toth GMC service
by chuck1012 on 06/01/2018Great job by the service dept. Fixed the issues as expectedGreat experience with Toth!
by neohiomom on 06/27/2013updated 04/24/2025After being treated to typical sales games and tactics by another GMC dealer, we found ourselves at Toth, hoping to be treated fairly and with respect. I am happy to say that they gave us both. We worked with Keith and Tim to get the best… deal possible. They gave us a good trade value for our MDX and a fair price on our Acadia Denali. They were a pleasure to work with and I would recommend them to anyone. We were very satisfied with our purchase from them.
About our dealership
Amenities
- Complimentary Coffee
- Shuttle Service
- Cable Television
- Television
- Vending Machines
Thank you so much for taking the time to share your excellent experience and positive opinion about us! At Toth Buick GMC, our friendly and professional staff's commitment to customers goes beyond the dealership lot ensuring your satisfaction. You mentioned that you have enjoyed working with our team and this pleases us immensely. They will be happy to hear of your warm review. Thank you for being our loyal customer, and please don't hesitate to let us know if there is any way we may assist you further. Remember to check us out on Facebook and Twitter for monthly news, deals and service specials! Sincerely, Steve Toth | General Manager | steve_toth@tothakron.com
by tothbuickgmc on 07/16/2013