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Customer Reviews of Don Wood Ford Lincoln

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25 reviews
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  • 2024 Ford Bronco

    4 out of 5 starsby BarJem9 on 12/11/2024

    I had a great experience at Don Wood Ford in Athens Ohio! Pax was very patient and helpful as we looked for our perfect vehicle. The purchase process was smooth and painless. All the staff were friendly and welcoming without being overly aggressive.
    • Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

      by Destiny Jarvis on 12/12/2024

  • Horrible vehicle

    1 out of 5 starsby Justin F on 10/21/2024

    Bought a 2019 expedition and has had a new problem every week. Do not recommend this dealership
    • Hi Justin, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (740) 593-6642 so we can understand your situation better in order to try and turn your experience around. Thank you, Don Wood Ford.

      by Presley Palmer on 10/22/2024

  • Top notch service

    5 out of 5 starsby Christopher on 07/18/2024

    Would really like to thank Mr. Weaver for all the hard work and dedication that provided us during our experience with Don Wood Ford in Athens Ohio. Very helpful and respectful. Will definitely visit this location again for their services.
    • Hi Christopher, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

      by Patty Sow on 07/20/2024

  • Buying used truck

    1 out of 5 starsby Bearcats084 on 04/17/2024

    Don’t trust this dealer on used vehicles, they don’t do the maintenance they said they have done to the vehicle and mask problems of the vehicle so you buy it. Don’t recommend at all go somewhere else
  • Deceitful [non-permissible content removed]!

    1 out of 5 starsby John Mays on 08/02/2023

    Drove an hour and a half to be lied to! No, not just lied to, flat out deceitful! It’s one thing to lie but, to absolutely, purposefully deceive someone, that’s worse than bad! Hell is hot…
  • Mel’s F150

    5 out of 5 starsby Mel’s F150 on 07/21/2023

    The guys at don wood ford did an awesome job taking care of the tire pressure sensor replacement and oil change. They also changed out my air filter. They said it needed changed.
  • Service Department

    5 out of 5 starsby Sunshine on 05/05/2023

    These guys have been nothing but amazing! Have had my truck in for oil changes, recalls and other issues. They have fixed everything and with exceptional class and service. I will continue to come here for as long as I have my truck.
  • Easy Car/Truck buying

    5 out of 5 starsby Matthew on 05/04/2023

    Greg was a phenomenal salesman. Great down to earth guy and the most honest of sales reps I’ve ever encountered. I have and will continue to recommend Don Wood Ford and Greg to all friends and family.
  • Don wood ford resolved my problem with the door locks quickly

    5 out of 5 starsby Mel’s F150 on 03/18/2023

    Don wood ford always does an awesome job fixing my problems I have with my 2016 F150.
  • Mel’s F 150

    5 out of 5 starsby Mel’s F150 on 01/26/2023

    Awesome experience. Don wood ford traced down my electrical problem and repaired it
  • Buying Experience Don Wood Ford

    5 out of 5 starsby DMatthias on 01/19/2023

    I bought a 2020 XLT from Don Wood recently. I drove down from Columbus (75 miles) because the deal was to good to pass up. I shopped my truck on several online dealerships and Don Wood was the best price by far. The salesman was courteous and answered all my questions. The rest of the staff was eager to help me through the buying process. I truly am glad I went to Don Wood Ford.
  • F150

    5 out of 5 starsby Mels F 150 on 08/03/2020

    Awesome work crew at don Wood ford. Very thorough. They check everything
  • Don Wood Ford/Lincoln repaired by 2002 Thunderbird

    5 out of 5 starsby adamsaltman on 06/01/2020

    Very courteous and quick service. Accurate estimate. On-time delivery. Very satisfied!
  • Mel’s supercab

    5 out of 5 starsby Mel’s f150 on 10/01/2019

    I had an awesome experience purchasing my 2016 supercab 4x4. F150 at Don wood ford/Lincoln. Very polite and helpful salesman. Painless process from handshake to driving off the lot.
  • Don Wood Athens Auto Repair

    3 out of 5 starsby Butterfly on 07/31/2019

    Work was great, but timing leaves a lot to be desired. Was told would be a two and a half week job...took closer to 8. They didn't order parts before the appointment date; couldn't get additional approval from insurance due to using the wrong email; staff working on car took a vacation (don't blame him as he did a great job), but they had no one else to work on it; didn't keep us informed; only info was when we contacted them.
  • Lincoln Navigator

    4 out of 5 starsby CDay1982 on 05/25/2019
    updated 05/31/2019

    Very easy to work with. Everything went smooth. Paperwork in finance department was slow. But sales rep was awesome.
  • Service Review

    5 out of 5 starsby Kelli K. on 05/09/2019

    Larry got my vehicle in for service quickly, and contacted me for permission for extras like alignment and windshield wipers.
  • Explorer XLT purchase from Don Wood Ford Athens ohio

    5 out of 5 starsby satisfiedsha on 01/09/2019

    Just a very pleasant experience! The Salesman really went out of way to locate the exact car we wanted!! The purchase as smooth as Ive ever experienced. Ive had dealt with dealers from BMW, Porsche and Mercedes and this was by far the best deal and experience.
  • My Ford F-250 6.7 deisel

    5 out of 5 starsby ocremeans3321 on 06/04/2018

    I would recommend the Donwood Ford service department to anyone to take there vehicle there.
  • Excellent Service Check

    5 out of 5 starsby clarke4 on 05/29/2018

    I scheduled a service check appointment 1 day prior and they were great to get my car in with short notice. Larry explained the findings of the check and was helpful in explaining my options and needs for my car. Great experience!
  • Ford Focus

    5 out of 5 starsby ececil2 on 04/16/2018

    Friendly and prompt service.

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