Customer Reviews of Jeff Wyler Eastgate Auto Mall
Review type:
Trail boss 1500 Silverado
by Martinjason on 04/13/2025
Very pleased with my visit…so much so we bought two of your new Chevy’s!!! Thank you for making it very easy!
162 reviews
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Trail boss 1500 Silverado
by Martinjason on 04/13/2025Very pleased with my visit…so much so we bought two of your new Chevy’s!!! Thank you for making it very easy!Not sure what this is asking,
by Carolyn on 01/14/2025updated 01/21/2025It went smoothly. Our sales person Hosey was very helpful.Watch your back side, so u don’t get kicked
by Ann on 09/15/2024I was in the process of purchasing a vehicle, I knew my budget and what I was willing to spend and finance, so after going thru everything with the sales person I asked again what is the exact amount I’m financing all fees included. I… agreed they drove me over to another building I put 9000.00 down, then went in to sign the loan papers, in this process a extra 3000.00 was added, I said this was not the agreement, then the manager walks in and he gets right in my face yelling at me what don’t you understand, I said when I ask what I’m financing I want to know, he said you couldn’t add that your self, no I shouldn’t have to, and there shouldn’t have been anything to add since they wouldn’t come down on the price I was told the warranty would be covered, not very honest people. After talking to me in that manner I said give me my money back, the manager was slamming doors, and they made me walk way over to get my money back with out saying a word to me, so yes they can be nice at first but they are more than rude and so on professional when you catch on to the game they are playing. I would never do business here again, or anywhere else that treats a person so poorly, and how dare you get in my face, and raise your voice at me, if that makes you feel like a man your sadly mistaken and I sure felt sorry for your daughter as you didn’t talk to her much better for messing up the sale, but it was not her at all your attitude and treatment is why I walkedLainey 2023 Chevrolet Silverado Trail Boss
by Steven Smith on 09/01/2024Jeff Welyer and their service department is excellent, Jason Moore goes above and beyond taking care of my vehicle.Great job
by Sub2017 on 02/12/2024updated 08/29/2024Quick and professional2015 equinox service
by Bubba S on 07/21/2024Excellent experience. Fast service without an appointment. Friendly personnel.Mr
by Rodney J on 06/03/2024Awesome. Harrison and Keith answered all our questions and never pressured or pushed the sell.Dominic Bonenfant THE PEOPLE GUY
by Austin K. on 05/24/2024I love my all new Traverse! Dominic knew exactly what I wanted and called me the second my dream car arrived on the lot! He was very friendly and helpful. I had some car issues after I drove off the lot, but Dominic came to aid me at 11pm… with a new loaner as he was not okay with letting me continue to drive a car that was not 100% perfect. He and Mike generously compensated me for my inconvenience with free fill ups and oil changes!! “If it isn’t perfect we will fix it!” Those words of reassurance along with the generosity and compassion shown by Dominic will keep my business here! Thank you Dominic for making my experience the best it could be! He is not the car guy, he is the PEOPLE guy! Y’all go see him!Friendly and fast
by 2017sub on 04/04/2023Got there a little early and was taken on in. Maintenance was done in a timely manner.Tom Higgins
by Tomhiggins on 02/02/2023Rob Rein went out of his way to make us happy. He made sure everything was done to our satisfaction. I would go to him again on our next purchase.Oil change, tire rotation
by Car service on 01/09/2023Great as always ... completed while I waited.We appreciate the friendly review and here if you need anything in the future.
customer
by Rob Williams on 07/19/2022everyone was great .. willing to help and please us.Waste of time
by Elizabeth on 04/03/2022Only go here if you want to waste your time. Was scheduled this morning at 11am to look at a vehicle. When we got there the vehicle we were looking at is missing? Randy Flynn didn’t even try and sell us anything else. Didn’t offer anything… else. All we got was a shrug of the shoulders and sorry it’s missing and he walked away. Super disappointed. Will not ever do business with them.Great customer service from Diehlian at Jeff Wyler Eastgate.
by April Sloan on 03/18/2022I took my car into Jeff Wyler a few weeks ago for a new starter and wanted to thank Diehlian for his outstanding customer service! He was professional and explained what issues were with the car. When I called, he responded quickly. I am… pleased overall with my experience. Thank you , April SloanGreat Job
by ReneeS01 on 03/09/2022Blake did a fantastic job answering questions and getting me through the process of buying a new car.Worst place EVER.
by Kenneth on 02/09/2022Haven’t made my first car payment and already had to put my car in the show. Had to get a rental cause quote (they didn’t have dealer tags for a loaner). Then they say bring your receipt to us and we will reimburse you. That was a lie. I… know 3 other people who bought cars from them and come to find out all of them are having problems with their cars too?
by Antonia on 12/27/2021They told me what problem was which amount was ridiculous! It took them less than 1 hour I know the part only costs 75.00 and they charged me 899.00Mrs
by Karen hargis on 04/23/2021Had a knowledgeable, respectful salesman who went above and beyond to help me neutered we had a vehicle to fit our needs. He is as able to hero us well informed and helped us set up our first service appointment."Options"
by Options means choice on 04/16/2021We were ordering a new Telluride. The sales person Charles was great. We stared going over the numbers and there were 5 or 6 options added to the price. There were 3 that they said we could not "opt" out of. Then my question is how is it… anoption? 1. They were taking the free air out of the tires and charging $250 for nitrogen. I mean WTF? They said it was so you don't get as many false readings for tire pressure. So if i have to stop and get air while out and about it goes right back to were we started with air i the tires. Not many places have nitrogen and not always convenient to run out to them to fill. 2. I want to say it was $600, but maybe $500 for a flashing break light. It is the extra light on the actual dack door in the window. They say it is added safety for other drivers to see you. The average part is $15 and kia does not make it so it is after market. The video i watched said a novice can do it in less than 2 hours. So if they have everything there and have done a few of them probably an hour. That is $485 for an hour labor. If it does take them 2 hours it is still $240 an hour. 3. Then there was the interior package protection plan for $1000. Now we probably would have taken that, but the fact was you didn't have a choice. So just be aware of the "options" that really are not options. Yes we did cancel our order a week later after ordering is someplace else without the extra cost. I wrote the sales manager and general manager with my questions about the "options" and never heard back from either of them.The sales team are great
by David Smith on 03/15/2021They helped with all numbers and explained everything that was going on. Made me fell like part of the family.
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About our dealership
Jeff Wyler Eastgate Chevrolet is your premier Cincinnati Chevrolet dealer. With over 1,000 new Chevy trucks, cars, and SUVs in stock, we have a huge selection for you to choose from. Visit us online and save time with Wyler Direct, where you can complete some or most of the car buying process online, saving you time in the showroom, or allowing you to take home delivery. You can also schedule your service online and our GM certified technicians will repair or service your vehicle. As one of the highest rated Chevrolet dealers in Ohio, our goal is to surpass your expectations. That is the Wyler Way.
What sets us apart
You can complete some or most of the car buying process online using Wyler Direct. Save time in the showroom or take home delivery
Value your trade or get pre-approved using our website tools.
The Wyler Family Foundation, was founded in 2009 to more formally address the charitable resources of Jeff Wyler Automotive Family, headquartered in Cincinnati, Ohio. We resolve to give back to individuals and organizations within our communities.
Amenities
- Complimentary Drinks
- Complimentary Coffee
- Cable Television
- Television
- Express Service
Thank you for the 5 star review and happy you are completely satisfied! #Wylerway
by Michael Spradlin on 06/06/2024