Customer Reviews of Jeff Wyler Eastgate Auto Mall
Review type:
Trail boss 1500 Silverado
by Martinjason on 04/13/2025
Very pleased with my visit…so much so we bought two of your new Chevy’s!!! Thank you for making it very easy!
162 reviews
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If you insult me and tell me to buy elsewhere I will
by Kia101 on 01/20/2021Attempted to do business and was told to buy elsewhere when explaining I found a better deal elsewhere for the same car w comparable miles. The sales floor manager came out and was insulting and aggressive in a manner that I will never do… business with Jeff Wyler at any location. I was told by the manager to go buy elsewhere if I found the deal I claimed (which I had paperwork for proving the deal from Kings Kia) so thats what I did. Found a car with 40,000 less miles for what I offered. Worst experience I have ever had buying a car. I was also told that being a cash buyer is of no benefit and they could car less they don't want my business as a cash buyer because he doesn't get kick backs from the bank. Buyer Beware!!! Charging $1000 destination fee on a used car? How is there a destination fee on a car thats traded in? $1000 accessory fee when the only accessories are what the car came with from the factory??? What a scam!!!Jeff Wyle Eastgate
by Stephanie Ra on 01/11/2021updated 01/19/2021Jeff and Rob were great and helped me leave there with the PERFECT vehicle for my family!!Review
by Steven Flynn on 12/23/2020Rodney Hodges and his crew did an excellent job. I had time constraints and did not have to wait too long for the service job to be completed.equinox
by wyler chev on 12/03/2019I have bought lots of new Chevrolets in my life Wyler chev in bativia ohio is the worst dealer I have ever dealt with they add on paint and interior selants without even asking if you want it also theft protection the cost 1900 dollars.do… not thrust their ads they change when you get there.Awesome experience
by kpenwell16 on 12/29/2018Blake T. Was an awesome salesman. He went above and beyond to get us I. A reliable vehicle at the price we wanted.Thanks for your positive feedback! We can't wait to see you again!
***Buyer's Beware****
by sturgil on 06/19/2018I have found this dealership's sales department to be very unprofessional. I was lied to on three separate items. They wanted to rescind the deal on a 2018 Tahoe Premier that I have had for 16 days to get out of their lies. While I loved… the vehicle...I will not tolerate the rude bullying behavior that I encountered. After being made to wait for three hours--My 57000.00 check and my trade were brought back....I discovered that they had damaged the front bumper of my trade vehicle. I had to call the Union police department out to write a report. There are too many dealerships out there to tolerate this unreputable one! Chevrolet customer service 18002201020 as opened a dealer complaint. I encourage others to stand up against this sort of business practice. ****BUYER'S BEWARE****Sturgil, we regret that we could not reach an agreement on the vehicle you were interested in. We base our relations with our clients on professional, no-pressure service, full disclosure, and transparency. As such, all information is prominently disclosed on the proposal each client receives prior to making a buying decision. Please contact us at (513) 685-4136 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Purchase of a car
by ollen240 on 04/17/2018It was an adventure to purchase the vehicle we bought but it was an adventure I'm glad I went through. We love our new vehicle.Thank you for your feedback, Ollen240! We're glad you love your new vehicle! Thank you again for choosing Jeff Wyler Eastgate Auto Mall and we hope to see you again.
Very satisfied customer
by Jloper1 on 04/07/2018updated 04/16/2018Keith, my sales person, was awesome. We test drove several cars and he was very knowledgeable about all of them. I didnt feel pressured or pushed. In fact I spent hours looking at cars and Keith didnt seem to mind. He worked hard to get as… much as he could for my trade in. I love my new car.Thank you for your feedback, Jloper1! We're glad you love your new vehicle!
Ciara Slater is your girl!
by Rae2017 on 01/04/2018I was able to walk right in, asked for Ciara, and within two hours I was driving off with a new vehicle. It had taken years of shopping different cars at numerous locations and never have I felt more taken care of. They worked with me and… made things happen. Ive had my car for a year now and meant to right my review then! My mom just asked who I bought my car from because she wants to go and remembered me speaking highly of them. Its only now that I remembered to come and speak highly about Jeff Wyler Eastgate/Ciara Slater to everyone elseHi there, thank you so much for this wonderful response! We appreciate your kind words. Thanks again for the recommendation, and have an amazing day!
Tony Steigert
by Allen_L on 12/13/2017Tony Steigert from Nissan was excellent. He helped us tremendously! This is our second purchase from Nissan and Tony. We will continue to return.Great Experience working with Wyler Chevrolet
by BillTho on 12/06/2017Jeff Wyler Chevrolet went out of their way to find an end of model year 2017 Silverado High Country for me. They located one in Louisville and another in Northern Kentucky. The salesman, Tracy Callahan, was extremely helpful, in working… to get the truck I wanted at a time when the 2017 market didn't have much left to offer. Will definitely work with Jeff Wyler Chevrolet and Tracy again with my next purchase. Great work and fair price.Good salesperson
by boomerang118 on 12/03/2017Recently purchased a Mazda. Christian Brumett was very easy to work with, and not the least bit pushy, which was great! He followed through and checked in with me after the purchase.Austin hensley
by Addiaugi1 on 11/30/2017We love our new mazda! Austin assisted us with my CX-5 purchase and kept in touch with us. 6 months later when it was time to replace my husband's car, we obviously called austin. We explained exactly what we wanted. Austin was able to… get us what we wanted and bought the mazda with zero annoyance! We highly recommend mazda and austin!!Leasing from Wyler
by swilkins1 on 11/20/2017Anthony Daniels was great to work with for my lease of a new Altima. Highly recommend working with Anthony. Honest, reliable, trustworthy, fair.2017 Kia Cadenza
by Ron_Joann on 11/05/2017My wife and I purchased a Cadenza from Jeff Wyler. Working with the sales people was a good experience as they understood and responded to our needs.New car sales
by Trish197542 on 11/03/2017Recently bought a Chrysler Pacifica from Jeff Wyler Chrysler Jeep Dodge in eastgate. Haden Logan was our salesman and was a wonderful help to us. He explained everything we needed to know, he is very knowledgeable about the Pacifica. Made… sure all our concerns were answered and gave me his personal number to reach him if necessary. Highly recommend this place and specifically Hayden to be your next car salesman.Zac Htaley is the best!
by jgriffith on 10/30/2017Zac Worked a miracle to get my wife a new car replacement for her wrecked Kia Sedona even before we got the insurance settlement. We needed a car quickly and thought we would have to settle for an older used car. Zac worked very long and… hard to get us into a new more reliable Jeep Renegade and we are extremely thankful and appreciative for Zac and the whole sales and finance team at Jeff Wyler.Purchase of a new truck
by RKissick on 10/28/2017Very happy with the service and highly recommend Keith Beach is was very helpful and went out of his way to do everything possible he could to make this purchase happen, highly recommend him to all my friends and family excellent customer… service.happy new owner
by silveradorules on 10/18/2017Everyone there was very friendly and helpful. Zach did a great job, answered all my questions, and worked hard to help me find a great new Chevy truck. Thanks Zach and the rest of the crew!Recent Mazda 3 purchase
by RecentBuyer on 10/05/2017updated 10/10/2017I bought a new 2017 Mazda 3 from Wyler 's this past weekend and have no complaints with the buying process. Trace did a great job answering my questions and explaining the car's various bells and whistles. I've received a a few emails and… phone calls asking me about my experience and letting me know they're always there to help, and although this is to be expected, I have a good feeling they will live up to that.Two new cars
by ournewcars on 10/03/2017WE bought a new car on Sat. from Anthony Fishback,he went way beyond what most salesmen would do for a customer He did a great job. We went back the next day and bought another car . This time Andrew Beckman helped us He also did a great… job.They both deserve great praise for there help and the great service we receive.
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About our dealership
Jeff Wyler Eastgate Chevrolet is your premier Cincinnati Chevrolet dealer. With over 1,000 new Chevy trucks, cars, and SUVs in stock, we have a huge selection for you to choose from. Visit us online and save time with Wyler Direct, where you can complete some or most of the car buying process online, saving you time in the showroom, or allowing you to take home delivery. You can also schedule your service online and our GM certified technicians will repair or service your vehicle. As one of the highest rated Chevrolet dealers in Ohio, our goal is to surpass your expectations. That is the Wyler Way.
What sets us apart
You can complete some or most of the car buying process online using Wyler Direct. Save time in the showroom or take home delivery
Value your trade or get pre-approved using our website tools.
The Wyler Family Foundation, was founded in 2009 to more formally address the charitable resources of Jeff Wyler Automotive Family, headquartered in Cincinnati, Ohio. We resolve to give back to individuals and organizations within our communities.
Amenities
- Complimentary Drinks
- Complimentary Coffee
- Cable Television
- Television
- Express Service
Thanks for your positive feedback! We can't wait to see you again!
by steph_e on 01/03/2019