Customer Reviews of Jeff Wyler Eastgate Auto Mall
Review type:
Trail boss 1500 Silverado
by Martinjason on 04/13/2025
Very pleased with my visit…so much so we bought two of your new Chevy’s!!! Thank you for making it very easy!
162 reviews
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My experience
by MSPAH44753 on 02/07/2017Kateeb was very helpful. He took the time to listen and understand what we were looking for in a vehicle. He made the experience of finding a car for my son much better. My son loves his carGreat Experience with Brent!
by Ajw3883 on 02/06/2017Brent was the best salesman! Not only did he help me get a brandnew car he entertained my sister and I telling funny stories that he has experienced over the years of selling cars throughout the waiting process. I left jeff wyler that night… feeling great about the decision I had just made on the car and I felt as if I had gained a new friend and that was Brent.I would buy from Wyler again
by Drewb74 on 02/04/2017Got a great deal on a Hyundai Elantra. Salesman Kateeb was friendly & helpful. Once I decided to buy process was fast & easy.Outstanding
by khaleelramadan on 01/19/2017Everyone at Jeff Wyler was amazing, especially my salesman Ahmad Atrash, I love how it's so welcoming and taking my time with what I want, this is my second time buying a car with them, they have all the good deals with great cars, I well… be back next week or two for my third car thank you.jeff wyler review
by cotycolyer on 01/13/2017I personally found Jeff wyler a great place to shop for a new or used car or truck. The staff seemed very knowledgeable. And everyone there was friendly and Eger to help.Easy experience and friendly staff
by CailinAnne on 01/15/2017The staff was very friendly and welcoming. This was my second time leasing a car and I got the best deal from Jeff Wyler. I drove from Columbus, Ohio, just to work with Brent, who was extremely friendly and a pleasure to work with. I do not… normally write reviews. However, I was so impressed by my visit that I felt compelled to commend this dealership.Awesome experience!
by Stewart3755 on 01/16/2017Everyone at Jeff Wyler Eastgate was outstanding in thier professionalism, including the sales team (Madison and Kristin), and the finance department (John). Thank you for making a my experience seamless.Drove away regretting the deal I made..
by Bjh12345 on 01/13/2017I went there late at night tired and was kind of rushed sorry I didn't go in daylight as I noticed a slight dent in a door I could not see at night the next morning it took 5 or 6 calls and messages to even get a return call hours later… only to hear they couldn't do anything about it I could have done it driving home...I signed a contract so I was stuck with the deal...later I get a call after they realized they forgot to get me to sign something.I was reluctant to do so...on news years day they harassed me with phone calls and emails to come sign the paper...I don't know what would have happened if I didn't I wish I would not have and it probably could have stopped the deal and I could have got my car back..but I signed it because I just wanted to be done with them once and for all...this is the third new vehicle I bought from them and will be the last...after asking the sales person 2 different times if I would get a refund of my gap ins. And an extended warranty on my car he sa I d yes ask the finance guy and he will do it for u...when the deal was done and I was transferring my stuff from my car to the new truck the finance guy comes outside the first time I saw him through the entire process at this time it's 1030 at night when I asked him about my refund he then tells me they used that in the deal to make it work ...very shady...funny part is the next day he realized I never signed a paper allowing them to take that money that's when the phone calls started....watch them they are sneaky...They were able to work with us.
by new_jeep_owner on 01/11/2017I got more for my trade-in and a better deal than I was offered at Kings Jeep. Happy with Tom Wilson as the salesman. Took awhile to come to an agreement but in the end, I felt happy with the deal.Used car buying experience.
by floyd11 on 01/08/2017Helpful, friendly, very good experience when we bought our car from them. Josh Knapmeyer was extremely helpful with anything we needed. He got us the terms, and price we wanted to pay. We will most definitely deal with Josh in the future!!… :)Profound Experience
by Riverboat on 01/07/2017Appreciated the courteous and professional performance of Kent Weber. No BS, or come-ons, just the facts. Would definitely recommend and return for my next car.Amy Wainscott - Treated Well, Great Price, No Games
by BHH1234 on 01/05/2017t was a pleasure doing business with Amy Wainscott. I appreciate that she listened to my concerns and didn't try to push a bunch of stuff I told her I didn't want. She believed me when I told her I wasn't interested in sales "games" rather… than take it as a challenge to beat me as others have done in the past. I also appreciate that she gave me an online quote the first time I asked and didn't use my initial contact as a means to lure me into the dealership like other dealers have tried with their cheezy replies: "when can you come in, we're your friends here, when can I call you, etc.). Amy's initial quote was in line with the web price too. Other dealers I contacted quoted prices several thousands more than their web price. I really, really appreciate the work Amy did to get me a great deal on the Mazda my wife really wanted!2016 kia soul!!!
by Igotsoulbaby on 01/03/2017Was very happy with my sales rep Ryan Mitchell I highly recommend. Not pushy at all explains everything. Love my new car!!! Was over all very happy with the whole experience the insurance sales person at first was a little pushy but after… see I had it taken care of just gave me the info and left it at that.Wonderful Experience
by Khaleel on 01/03/2017I had two very delightful, helpful, representative helping me at Jeff Welyer, Ahmad And his pal gave me a great deal, love doing business with you guys, coming back for a second car thank you very muchPurchase of 2016 Mazda 6
by kbw2 on 01/01/2017I had an excellent experience at Jeff Wyler Eastgate and in particular with salesperson Tracii Hewitt as I recently bought a 2016 Mazda 6 Grand Touring. This was a demo with less than5,000 miles on it -- exactly the car I was looking for.… Tracii was helpful, professional, and I feel we agreed to a fair price. He pays attention to details, which I appreciate. Altogether, a very good experience.Edmunds
by Dianesreview on 01/01/2017My husband and I had a great experience purchasing a vehicle from Jeff Wyler Automotive. Our salesman, Rob Anderson, was courteous, knowledgeable and above all patient. We tested several cars and found one we absolutely loved. If we could… we would give our experience 10+ stars!!Perfect Car
by leeleeg on 12/29/2016Randi Flynn and team at Jeff Wyler worked tirelessly to find me the perfect car and then sold it at a price well below those offered by all of the other dealerships in the area. Over the past month, I have been car shopping to replace my… 2010 diesel jetta. I was interested in the Mazda3 but was having trouble locating a manual grand touring in black. (2017 mazda3 were just released and the manual a little harder to come by.) After consulting with several dealerships in the area, I had almost given up on finding the car I wanted. However, Randi and her manager, Eric, were persistent. Once the car was located in Lexington, they moved quickly to trade with that dealership. (no deposit needed to execute the transaction.) The car arrived the next day. The price they offered me was much lower than what Kings Mazda or Paul Miller quoted for the same car. When I arrived to pick up the car, Randi had had it detailed and even put a bow on it. So cute and fun. Such a great experience. Highly recommend.Owner of a new cruze
by Susan2016 on 12/29/201612/26/2016 was my anniversary. 24 years. Driving home from a day of shopping my husband Michael pulls in to Jeff Wyler says I just want you to see this cruze we won't stay long. Well then end result was me getting a 2017 chevy cruze for… my anniversary!! Thank you Matthew Geraci for making the experience a joy.very nice and professional. Friendly and all the other people we met while we was their.are we first timers?.no this is our 8th vehicle from Jeff Wyler. We have always been treated with respect thank you again Matthew Garaci.for the good customer service. Sincerely one happy wife😃Used car purchase
by Sandi127 on 12/28/2016Sales rep was a little pushy. I told him at the start I wouldn't be in a position to purchase until tomorrow but that stopped in to make sure I had all the paperwork I needed for tomorrow. He told me he couldn't run the app until I… was ready to commit but that he would complete the paperwork and run it by the bank to see what could be done. I told him I was just there to speak to Dave, one of the managers -- I never did get to speak to Dave-- and I just wanted informatiob. He persisted even when I told him I was interested in buying a Sonic that was listed on the website. He tried to find it on the lot. He then brought a 2016 Nissan Versa for me to test drive. I test drive the car and brought it to my home to get the paperwork I had put together for the purchase I planned to make tomorrow. We finalized the paperwork and I bought the Nissan. 6 hours was much longer than I had planned to take to purchase a car. It should have only taken an hour to an hour and a half. I would recommend dealership to others but would warn them about the length of time it took and the persistence of the salesman.We are sorry that the process took too long. We will do our best to see if we can approve upon that experience in the future. Thank you for your feedback.
Happy Murano buyer
by idigmurano on 12/27/2016Jeff Wyler Eastgate Auto Mall/Nissan dealership is near the home of our son. We had been looking for a replacement for our 2005 Murano, but not necessarily another Murano. We had looked at Rogues too. We wanted a 2016. I had looked at… Cars.com and saw that Wyler had a new 2016 Murano Platinum in a color and accessories we were looking for. We went to check out the car. Even though it was windy, cold and raining, the salesman Tony Steigert came cheerily out and asked if he could help us. We looked at a few Muranos and decided to take out the silver 2016 for a test drive. Our son drove. We loved the car. It had more options that we wanted than our 2005 Murano. We also knew what our limit was for price. In a short time Tony was able to come to an agreement with us on the purchase of this vehicle. The entire process was very cordial and friendly. When we came back to pick up the cleaned car, Tony showed us how to operate the many features. Too many to remember them all! We felt like a member of the family! Tony never pressured us to purchase; he is a perfect salesman.New Rogue Purchase
by Willy12u on 12/27/2016I went in to buy a new car and ended up buying 2. Very Friendly Staff !!!!
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About our dealership
Jeff Wyler Eastgate Chevrolet is your premier Cincinnati Chevrolet dealer. With over 1,000 new Chevy trucks, cars, and SUVs in stock, we have a huge selection for you to choose from. Visit us online and save time with Wyler Direct, where you can complete some or most of the car buying process online, saving you time in the showroom, or allowing you to take home delivery. You can also schedule your service online and our GM certified technicians will repair or service your vehicle. As one of the highest rated Chevrolet dealers in Ohio, our goal is to surpass your expectations. That is the Wyler Way.
What sets us apart
You can complete some or most of the car buying process online using Wyler Direct. Save time in the showroom or take home delivery
Value your trade or get pre-approved using our website tools.
The Wyler Family Foundation, was founded in 2009 to more formally address the charitable resources of Jeff Wyler Automotive Family, headquartered in Cincinnati, Ohio. We resolve to give back to individuals and organizations within our communities.
Amenities
- Complimentary Drinks
- Complimentary Coffee
- Cable Television
- Television
- Express Service
We are very sorry for the mix-up on your paperwork. We have met with the finance people and gone over how they should have handled the situation. We appreciate you bringing this to our attention and we hope that all goes well in the future with you and your vehicle.
by wylercares1973 on 02/24/2017