Preston Kia
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Customer Reviews of Preston Kia
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21 sales reviews
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Awesome Experience
by Tracy on 05/15/2019From the time I talked with Brian B and Ed Smith I got my new Kia Soul, I felt like every question and concern I had was taken seriously and answered.Amazing experience for a First time buyer.
by dalbritton on 05/07/2019updated 05/14/2019The family a Preston definitely took the time to go above and beyond, they sat me down and were honest with me. They understood my situation and did everything to make sure I was taken care of. Thank you everyone at Preston even the guest… were some of the nicest people I’ve ever met.Awesome dealership
by Paul on 05/02/2019Had another great leasing experience with Bruce Friedman, leased my wife's first Kia Sportage thru Bruce at another dealership and was happy to find him and lease another at Preston Kia … great dealership with a very accommodating staff.Great Experience!
by Brian on 03/03/2019updated 03/11/2019Tony Perry and the Preston staff were outstanding! They answered any and all questions we had.My 2019 Kia Sportage
by karen on 03/03/2019Our salesman Brian Bossler was very helpful. He showed us all of the options that we had to choose from, which helped us make a great choice of our Sportage. He also was very down to earth which put us at ease while purchasing. Also Ed… Smith, the sales manager, was so very helpful in helping us get a monthly payment we were comfortable with. So very happy with the sales team.Absolutely Fabulous
by The_Fords on 01/04/2019updated 01/11/2019Thank you for making the car buying experience so good. 3 other dealers are getting bad reviews as they didn't care about us or what we wanted, just what they wanted to sell that day.Great Dealership!
by Marc on 12/20/2018They went out of their way to make sure we were happy!Great experience
by Mbyler on 11/03/2018Mike P has come through many, many times. We have bought/leased multiple cars/trucks from him and are always extremely satisfied. We have our cars serviced there also and appreciate the care they take care of our vehicles and us as people.… Thank you!! Highly recommend!!Ms
by Keg on 08/28/2018updated 09/05/2018Sales people and financial person were extremely friendly and went out of their way to help me with my purchase. They did everything they could to get me the best possible rate.Great experience
by Sburt2020 on 07/24/2018updated 08/09/2018Bill Preston and Bill Lane were nothing but honest and a pleasure to deal with. I will be buying my next vehicle from them in the future. From their customer service to their maintenance staff, nothing went unfixed or unnoticed. Wonderful… staff here all the way around.Our Best Service
by john_wayne8us on 03/30/2018updated 04/05/2018Main reason why we picked Preston even though we live 30 miles away is that they pick up and delivery for service. The service department is great so in addition to our Kia, I recently purchased an F150 from their Ford dealership. Thanks… Pat for driving excellence in your dealership.Great experiance
by Dennis159 on 03/29/2018Karen, James and Ed were all very helpful and informative. They made our buying experience easy and pleasant.Leasing a Kia Sportage
by browneyes47 on 03/27/2018I have purchased and leased Honda's for years. Decided to look around at other vehicles. Tony at Preston Kia greeted my husband and I as we entered the dealership. We took a text drive and liked what we saw. We sat with Tony and went… over the Sportage details. In the end we leased the Kia. Tony was very knowledgeable about the product and is the type of person who is very suited to deal with the public. He reminded me to give him a call should any questions or problems arise. I thoroughly enjoyed the car shopping experience because there was no high pressure tactics involved.Amazing Customer Service
by BGodwin on 07/24/2017updated 08/01/2017I called inquiring about possibly purchasing a new vehicle. An appointment was set up. I was matched with the perfect salesperson who took the time to listen to my needs, to better assist me with my decision. Every person I worked with,… through the sales process, was wonderful and made me feel and understand that they wanted my entire experience to go well and send me home with exactly what I wanted. They went above my expectations! Thanks Preston Kia Team.An outstanding experience
by dale44139 on 02/27/2017Everyone was very friendly and they all went out of their way to make our experience memorable. We went in looking for a used vehicle and ended up getting a new one for a little more.New Vehicle
by Dlynn727 on 12/02/2016updated 12/09/2016I went to the dealership to trade in my current lease and my regular salesman was out, another team member stepped up to the plate and took my info to give to Bill Hale. I must say Tom stepped in and up to the plate when our regular… salesman Bill Hale was out for medical leave. Tom went above the call of duty. He was very kind and showed great patience with me and all my questions. You have a great team and I would highly recommend either of these fine gentleman to my family and friends.Thank you for your feedback! I am so glad to hear our team took great care of you and you found a great vehicle! We appreciate your business and your recommendation is the best compliment you can give us! -Jackie Preston Franck
New vehicle
by PeanutL on 06/06/2016This is the 4th vehicle I've purchased or leased from Preston. My sales rep, JJ has always gone out of his way to ensure I'm comfortable in every aspect with my final decision in choosing a vehicle. Everyone at Preston is knowledgeable,… courteous and caring, making me, the customer, feel like someone special. I am more than satisfied with the entire experience and love my new Kia Soul.Thank you for your feedback! You are a wonderful customer and we appreciate your loyalty! Jackie Preston Franck
good experience
by mastroberti on 12/06/2015updated 12/18/2015love the new kia but was disappointed I didn't find out how low the passenger seat was,I didn't notice it when i took test drive,but on the way home my husband drove,by the time we got home I had a stiff neck from trying to see out over… the hood.We went told it didn't have an automatic seat rise,or that was an upgrade.When my grandson sits there hes almost on the floor,poor design,but Ill have to live with it for 39 months.Thank you for your feedback. I apologize you didn't get to inspect the passenger seat before leasing the vehicle. We hope you are still enjoying the vehicle and we appreciate your business! Jackie Preston Franck
The ONLY dealership for me!
by Janetohio on 11/14/2015I just purchased my third vehicle from Preston, and I was very satisfied with the exceptional service from my Salesman, Bob Chatlos to Bill Preston who assisted with my financing, to the wonderful people in the service department who… treated me like family!! I can't imagine doing business elsewhere.!!!Thank you for your business! I love hearing when our customers say they feel like family because you really are. Thank you for all of your loyalty over the years! Jackie Preston Franck
Don't buy a car anywhere but Preston!
by kialovah on 07/29/2013updated 04/26/2025I contacted many Kia dealers, but Preston guys work hard! I inquired online what I was looking for, and Rich contacted me within 30 minutes! He went above and beyond finding me a car, and wow. What a deal! These guys are amazing! I strongly… recommend Rich as well as Jim B. Jimmy showed me all the bells and whistles then took me for a test drive. He was not pushy in any way, just explained all of my questions and worked with me on a price I could afford. I will never shop anywhere else!Wonderful Experience
by jeremy39 on 06/30/2012updated 04/26/2025I e-mailed 9 dealers asking for out the door quotes on a Kia Sorento with specific colors and features. Preston was the lowest out the door price including fees, taxes. After a long drive there I could not have been more impressed. They not… only had the lowest price but Im sure the best service. While e-mailing dealers Greg Buber stood out among all for his clear explanations to my questions. They offered more for on a trade-in then another dealership Id try to work with. Bill Lane was clear about the possibility of getting the specifics we wanted, etc and in the end they found the exact Sorento we wanted within two days. It had a few extra features and they never mentioned trying to charge us more. They filled the tank full with gas, explained all the paperwork and the features of the car and just really could not have been nicer. As its a 45 minute drive away Im not planning to go back soon though they did throw in a free oil change. It was a real breath of fresh air compared to other dealerships and I honestly could not have been more impressed with everything about them.
About our dealership
Thank you for your feedback! I am so glad to hear our team took great care of you! Thank you for your business and enjoy that new car! -Jackie Preston Franck
by preston13 on 03/21/2017