Customer Reviews of Jeff Wyler Honda of Colerain
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Lance is awesome!
by jjff59 on 01/28/2013updated 04/29/2025I came into the dealership with my wife hoping to upgrade our 2006 Honda Civic to a brand new 2012 Honda Civic. I assumed it was going to take 3 hours to make a deal but Lance made it happen in under an hour! He was the friendliest salesman… I have every dealt with in my entire life. Normally, I don't trust the salesman at all but this guy was genuine. He always looked me in the eye and was able to finance the vehicle at an affordable price. Also, he got us a killer deal on the trade-in! I will be recommending the dealership and Lance to my friends and family.2013 Honda Civic LX Sedan- Great service Conrad!
by whodey17 on 10/01/2013updated 04/29/2025I spent the last four days searching for the best deal on either a Honda Civic or a Hyundai Elantra. Today I got in contact again with Jeff Wyler. Conrad took great care of my fiancee and I. He explained everything in a clear and simple… manner. More importantly he was friendly and great to be around. I had a deal with another dealer/salesman until their customer service drove me away. Conrad's service was above and beyond anything I had ever experienced at a dealership. We even had a moment where our brand new car wouldn't start due to a dead battery! Conrad along with Bobby's help were able to get it sorted out quickly and efficiently. Today was the last day of the month so the dealership was quite full but Conrad constantly kept us updated with the progress of our purchase as it made its way through the dealership. I will certainly buy from Conrad again. He was great to work with. Bobby was extremely helpful also throughout the process. John was our finance/business manager. I was confused about some things and got irritated but he explained everything to me and helped me understand. This was easily the best car buying experience I had. Thanks guys!Great Service
by rampqueen3 on 11/02/2013updated 04/29/2025The internet team is awesome!! I got information online about a car from Kyle and went up to see the car. Kyle, Bridgette,and Rich were all great and easy to deal with. They were able to get me the car I wanted at a good deal. They never… made me feel pressured or harassed. All of the people I dealt with were great.2014 CRV EX-L Jeff Wyler -Colerain
by gdawg4 on 01/19/2014updated 04/29/2025Fantastic work by Bridgett, Ritch, Hank & John - went down to finalize sale on 2014 CRV EX-L - cannot express enough what a great experience all parties made this for me personally This is our 3rd CRV EX-L from Jeff Wyler and they have… definitely maintained a loyal customer - they always step up to the plate with regards to price, service and knowledge when it comes to the vehicle, price break-down, accessories...etc If you are reading any of these reviews, use this one to its fullest extent and give Jeff Wyler a try - I can honestly say they will get a serious look when we go to upgrade our 1-ton Truck, that is how much they impressed me yet again!Excellent Service
by nancyirvan on 03/15/2013updated 04/29/2025Nicole went out of her way to be nice to me, it was the best service I have had in years. I have to drive from Middletown to this location and I have now decided to have all of my work done here instead of places closer to me. She should be… awarded for her personality to her customers I saw it not only to me but to others.Great experience
by jdaria41 on 06/20/2013updated 04/29/2025Was looking for a nice used car. I went to Jeff Wyler on a referral from a friend. I was surprised to find very friendly, knowledgeable staff. Dave H. helped us tremendously. We ended up getting a great deal on a used Nissan. I will… absolutely refer friends and family there in the future. When its time for a new car, I will be going back to Jeff Wyler Honda. Thanks for the help.Great Experience!
by jenb74 on 07/06/2011updated 04/29/2025Leasing my new 2011 Cr-V was less complicated than I could have ever imagined. When I arrived at the dealership, I was immediately approached by Geneva Carr, and I could not have asked for a better experience. Hank Sykes in Financing was… also a pleasure to work with, and between them, I feel I got the best deal possible. I truly hope both are still with Jeff Wyler Honda when my lease is up in 3 years so we can have a repeat experience!!!Wonderfull Experience
by sguilk on 05/24/2011updated 04/29/2025The other dealers we went to used pressure tactics and made you feel very uncomfortable, but Jim Wilson @ Colerain Honda made us feel very comfortable, no pressure and made the car buying experience a positive one.Purchased New Honda Fit
by mrsugarray on 02/04/2011updated 04/29/2025The buying experience was very good. Quaid make my wife and me very comfortable and took the time to show us all of the cars features before we even said that we would be buying that day. I would recommend both the dealership and salesman… (Quaid) to any of my friends and familyGreat Dealership
by Chas2001 on 06/26/2013updated 04/29/2025The people at this dealership were the most friendliest group of people I have encountered at a car dealership. I was looking to buy a car as a graduation gift for my grandson. John R. worked with me so that we could come to an agreement on… a price for a used car. The used car I was buying had a few issues that needed attention. John R. and Bryan S. (Service Manager) worked with me to resolve all issues that I had with the car to my satisfaction and to help me with my grandson's gift. I would highly recommend this dealership to anyone looking to purchase a car or have your car serviced.Great Sales Team!!
by robin57 on 11/05/2013updated 04/29/2025I just purchased a Honda Civic from Jeff Wyler Honda Colerain. Cleveland P. was our sales rep and he was AWESOME!! He was so friendly, patient with us, and really worked hard to find the right car and financing option to fit our budget. As… this is the second Honda in our household from this dealership, Jeff Wyler has found a family of customers in us!!Jeff Wyler Honda New Car Purchase Experience
by 2carhondafam on 06/06/2013updated 04/29/2025Tom J., Conrad B., Bobby G. form a great internet team and all work together for the benefit of the customer. From initial internet contact to request competitive pricing, email exchanges, appointment scheduling, and preparedness by having… the car I wanted to see front and center when upon my arrival, the entire process was handled professionally and courteously. They were aware that I contacted 8 different Honda dealers for competitive pricing and each dealer had a set of the same auto specs that I must have. They really worked to earn my business. I ended up purchasing a Honda Ridgeline for myself and contacted them a few days later using the same process to purchase a CRV for my wife. Again, they worked to earn our business. I can't say enough about the team concept employed by Tom, Bobby and Conrad. Sean D. played a critical role as well and worked with us through every step to close the vehicle purchases. Before purchasing from any other Honda dealer within a 100 mile area, I would highly recommend Jeff Wyler Honda of Colerain and the internet team of Tom, Bobby and Conrad with a full assist from Sean!Car Shopping made Easy!!!
by adams10 on 07/19/2013updated 04/29/2025f you are anything like me, you don't have an extra 4 hours in a week to do anything...especially go "car shopping". So before I even drove to a car lot, I did my research, and knew that I wanted a Honda because I believe they offer the… best value and features that you can find at my price range. Having my mind made up, I called Jeff Wyler Honda on Wednesday afternoon and spoke with Conrad B. In a bout 5 minutes, he understood what I was looking for and went to work. Before the day was over, he called me with a price and monthly payment. On Thursday morning I met him at the car lot and leased my new 2013 Accord Sport. I love it. I can't say enough about how helpful he and the dealership was in understanding my needs and addressing my concerns. There's no doubt that I will be talking with Conrad and the team at Jeff Wyler on my next vehicle purchase.Best car buying experience to date!
by bartonkm on 07/08/2013updated 04/29/2025My husband and my experience today at Jeff Wyler Honda on Colerain was exceptional! We have been to many dealerships within the past year and have most definitely received the best service at this location by far! Our first visit here from… last summer initiated the sale that occurred today. Although we were not ready to make the purchase last year, we were treated with amazing customer service and it was clear they would do their absolute best to get us in a Honda that day. It was impressive to receive such great service from all sales representatives, too. It did not matter who's customer was who's, they all worked as a team to make our visit the best they could. A particular event stands out most last summer which was one of the main reasons we came back this year: It occurred while we were walking around waiting to hear back from financing, another sales representative approached us and asked how we were doing. We explained we were searching for a vending machine to get water. He politely told us where we could find it and then walked in the other direction. One minute later he found us at the machine with two waters in his hand. He left to get us bottled water and he wasn't even our sales person. It may not seem like a very big deal, but to us, who have been to many dealerships, it was above and beyond in our eyes. That gentleman's name is Lance H. and today he leased us a quality and beautiful product, a 2013 Honda Civic for a great deal! It just so happened that even though we did not know this man's name last year. He was the first person to approach us when we pulled into the dealership today and continued with the exact same exceptional service. Easy to talk to, polite, and funny, he and service manager, Hank S. made a huge impression! Hank took the initiative to prepare our paper-work since the finance department was extremely busy with other sales prior to ours. He felt it not right we have to wait longer, and stepped out of his normal roll to assist our sale. He made us feel our time was important and did not want to waste it. The paper work took about 5 minutes total, as he had everything prepared when we walked through the office door. We felt confidence in his confidence and trusted him. We definitely recommend Jeff Wyler Honda on Colerain to anyone interested in Honda, and plan to remain loyal customers.Another happy customer
by hondafan33 on 06/21/2013updated 04/29/2025Simply put, "D" M. and Jeff Wyler Honda are great people to deal with. Since I was driving to Jeff Wyler from out of town, I called "D" first with several specific questions. When presented with my questions, "D" promptly answered all of… my questions with specific information. Upon arrival at the dealership, I was not disappointed. The car I wound up purchasing was exactly as "D" described and I got a fair value for my trade-in. Throughout the buying process, "D" and the rest of the folks at Wyler were very friendly and professional. I heartily recommend Jeff Wyler Honda and "D" McDonald to anyone considering a new or used car.No-pressure, friendly, expert sales experience
by KateMarie on 02/28/2013updated 04/29/2025This was precisely the car-buying experience we were looking for. We were able to shop for cars online and communicate with Tom J. and the internet team via e-mail and phone before going to the dealership. When we arrived at Jeff Wyler… Honda we were greeted with Tom's no-pressure, friendly, and experienced service. He answered our questions, told us about the Odyssey and Pilot we were looking at, and spent plenty of time with us. The "no-pressure" experience was particularly important to us and we certainly got that with Tom J. We felt he was honest, upfront, and candid about the negotiations. Tom continued to work with us after the purchase was complete, ensuring everything went smoothly with the transfer of our trade-in vehicle, license plates, etc. I would absolutely recommend Jeff Wyler Honda and especially Tom J. to friends and family.Poor Experience
by dentondelivery on 10/24/2013updated 04/29/2025I purchase a new 2014 Honda Odyssey Touring Elite, the most expensive vehicle on the lot. The salesperson struck a pole and dented the fender prior to delivery. The salesperson and General Manager assured me that the dent would be taken… care of and they would accommodate me with a comparable or better loaner vehicle while the Van is repaired. I go back in a few days later and I am offered a 4 year old Van. After I refuse this vehicle I am given a 2 year old van they just took in on trade- the van is dirty, smelly and still has trash and belongings from the previous owner. At this point I'm frustrated and take the van, then I realize the gas gauge is on "E". The following day I call the General Manager, he seems "put off" and tells me he is calling in a favor to have the dent repaired. When I pick-up the van the General Manager pats me on the back and tells me " next time you're in the area I will help you out with some gas". Recap...I spend $42K on a new van, the dealer dents the van before I take delivery of it. Then the dealer/GM is "put out" and has to call in a favor to have the vehicle repaired. To make matters worse the dealer provides me with a less than accommodating loaner vehicle.Sean David & Jeff Wyler are GREAT
by pataustin on 08/12/2011updated 04/29/2025I was so pleased to be able to find the car I wanted online. Sean David made the experience even better once I was at the dealership. This is the 3rd vehicle we have purchased from Jeff Wyler and we have been pleased with all three… purchases!New Honda Purchase
by nancyandbob on 04/06/2014updated 04/29/2025We purchased a 2013 Honda Accord and could not have been more pleased. Everyone involved provided superior service but I do have to say that Ritch G. was more than impressive! He made our car buying experience better than we ever… expected. He was extremely knowledgeable about the Honda vehicles and showed a genuine concern that we were able to find what was best for us. He kept in touch throughout our shopping experience but never pressured us. He was the main reason that we bought our vehicle from Jeff Wyler Honda of Colerain. If you are looking to purchase a Honda, this is the place to go and you should ask for Ritch! You won't be sorry!Great
by lmr5 on 01/27/2013updated 04/29/2025Passionate about their cars but not pushy.Very well informed about the model of car I was interested in. In other words did not have to thumb through a book in order to give me answers to questions I asked.Treated me with respect.I really… liked the fact that after the purchase I was given a thorough review of all the interior functions, did not just hand me the keys and me not know how to work anyhing.I would definately reccomend John R. and this dealership.impressed with salesman and overall deal
by Pattyalice on 07/24/2013updated 04/29/2025was contacted by Ritch from the internet team and was only checking out the possibility of a new car. I made the appointment to go in and talk and was pleased with how Ritch and Travis W. worked with me to get me the car I wanted at the… price I was pleased with. I was surprised that I went in to talk and drove home in a new CR-V. Would highly recommend the dealership and the staff if you are looking for a new car.
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About our dealership
Jeff Wyler Honda of Colerain is your premier Cincinnati Honda dealer. With over 1,000 new Honda trucks, cars, minivans and SUVs in stock, we have a huge selection for you to choose from. Visit us online and save time with Wyler Direct, where you can complete some or most of the car buying process online, saving you time in the showroom, or allowing you to take home delivery. You can also schedule your service online and our Honda certified technicians will repair or service your vehicle. As one of the highest rated Honda dealers in Ohio, our goal is to surpass your expectations. That is the Wyler Way.
What sets us apart
You can complete some or most of the car buying process online using Wyler Direct. Save time in the showroom or take home delivery
Over 1,000 new Honda cars, SUVs and trucks in stock
Value your trade or get pre-approved using our website tools.
The Wyler Family Foundation, was founded in 2009 to more formally address the charitable resources of Jeff Wyler Automotive Family, headquartered in Cincinnati, Ohio. We resolve to give back to individuals and organizations within our communities.
Amenities
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
- After Hours Drop-Off