Mark Sweeney Buick GMC
Customer Reviews of Mark Sweeney Buick GMC
Review type:
Great experience!
Great experience!
by Jayme379 on 07/29/2024My car broke down as I was driving from TN to NY. They were able to get me into a new car and back on the road in a few short hours. They even had welcomed my dog that was traveling with me!We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Owner
by Stephen on 05/19/2024I brought my vehicle in for 150,000 mile tuneup and new tires. The next day after I get it back, I had a flat the valves was cracked. They did not replace the valve stems. This is a work truck so put me out. Also they got grease all over my… seats and they are cloth very hard to clean. Cannot get the grease stains out. Now I have transmission problems, the transmission torque converter went out needs to be replaced at the cost of $7500. Not what I was expecting.Stephen, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (888) 223-7457 when you have a chance. Thank you, and we look forward to hearing from you.
GMC Acadia Service
by Michele on 05/13/2024Mark Sweeney Buick GMC has kept my 2014 Acadia running like new all of these years. They provide excellent service, are friendly & accommodating. I trust their recommendations. They have never steered me wrong.Michele, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Sweeney Buick GMC and we hope to see you again soon!
Buying form Sweeney Buick GMC
by MR. Lloyd on 03/04/2024I appreciate the low-pressure family atmosphere of purchasing a car at Sweeney Buick GMC. Scott took the time to walk me through all the various concepts of purchasing a lease. Many things have changed in the Auto Industry over the past… several years. Scot showed me the various opportunities of 2-year vs 3-year, low milage vs higher millage, one model cost against the next level model, and how the current interest rates play a big part of the leasing expense verses just a couple years ago. Plus, getting high value for my current car and a great price on my new car sealed the deal. I would recommend Sweeney Buick GMC because they were interested in my needs and making sure I knew all facts to help me make the right decision for me.Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
Routine Miantenance
by BuckeyeJerry on 01/29/2024Quick oil change// tire rotationThank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
Great service as always.
by DMercier on 09/04/2023Scott has always gone above and beyond. This is 5th car from him and he always makes it happen. He’s fun to work with, no pressure, very respectful and always delivers on his word. I told him exactly what I wanted and he made it happen. I… enjoy working with him.We're happy you found our staff to be so supportive during your experience here at Mark Sweeney Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
Good service
by Good dealer on 12/02/2018updated 12/10/2018They did the work at a reasonable amount of time and at a cost that was very reasonable. They always give me the service I expect from any good dealer.Take way to long
by Regal2016 on 12/01/2018Over all I am satisfied with the work. I just wish when I make an appointment early in the morning for an oil change and air filter that it wouldnt take almost 2 hours to complete.We're deeply sorry for the wait and will do everything we can to get you in and out speedy quick next time! Thank you for the feedback and being a loyal customer- we truly appreciate you! -The Mark Sweeney Team
Good Experience Buying Used
by akheastside on 10/17/2018We recently bought a used Subaru Forester, and I'll say that Steve Cox and the rest of the team took really good care of us. They will get you into a quality car and make sure that you have a good experience. We are happy, satisfied… customers and it was a pleasure working with such nice, good people. Jesse got us a low interest rate too!We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! -The Mark Sweeney Team
They don’t really care
by Cincy2018 on 09/20/2018Took my car in to have them look at it because I had a few issues I wanted to address. Long story short they fixed one of the issues because it was covered under my warranty the other one they did not fix because it was only part covered… by my warranty and part covered by the manufacturer warranty of the part. I’ve called the manufacturer and they said they are waiting for the service manager to call them back so they can see what they can do. I have called and the service manager won’t return my calls.Cincy, we are very disappointed by the incident that you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. - The Mark Sweeney Team
Great experience!
by Buickguynow on 09/05/2018Everyone is very helpful and very friendly.We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! - The Mark Sweeney Team
Best experience and car.
by Ltreleven on 07/02/2018We had a great experience at Mark Sweeney Buick GMC and love our new Acadia! We didn't have to haggle for a good price and everyone was extremely nice. The owner even came to ask how everything was and if we needed anything. Would highly… recommend going here if you are looking for a new car.Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! - The Mark Sweeney Team
DON'T FORGET THESE NAMES!!!
by pixiechick66 on 04/23/2018Do not forget the names of these unforgettable Mark Sweeney employees: Steve Cox, sales; Todd, service manager; DL, service. I took my car in for a recall issue and to have my oil changed on Thursday, April 19, 2018. DL drove me home… since they needed my car for a couple of hours and he was just a joy to be around. Todd saw to it that everything was completed and was extremely friendly and professional. Steve Cox is the honest, friendly, knowledgeable and "satisfaction guaranteed" sales person who sold me the car a couple of years ago. No joke, this dealership cares about its customers before and after the sale! ASK FOR STEVE COX!!We cant thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again. - The Mark Sweeney Team
Outstanding Sales Experience
by Thad on 11/20/2017updated 12/01/2017Recently purchased a vehicle from the dealership and the entire process was absolutely painless. The salesperson was courteous and well informed and the title clerk was extremely helpful. A special shout-out to Steve C. and Michele for an… enjoyable encounter!! Thad Dayton OHNew GMC: Great Dealer experience!
by BMcDs16 on 01/04/2016I'm over 60, and this was the best car buying experience I have ever encountered. New Yukon SLT. Scott Sweeney and his team were friendly and informative. Not at all pushy, which made for a relaxing purchase atmosphere. Highly… recommended!They go the extra mile
by snoopyfan on 01/30/2015Everyone at Mark Sweeney Buick GMC take extra care to satisfy the customer. From the first contact via the internet to the actual sale, I dealt with 4 different people who all acted as if they had known me before (this was my first… purchase from them). They did not have the car that I wanted and many people were involved with acquiring the vehicle from another dealer in another state!! They even came in on a Sunday to deliver the vehicle to me (during football season!!) I recommend this dealership to all who are looking for a personal buying experience.
GMC Terrain
GMC Acadia
Buick Enclave
Buick Envision
Mark Sweeney was born into a legendary automotive family where his grandfather, Walt Sweeney Sr. was known as the first used car dealer in Cincinnati. Mark opened his first dealership, Walt Sweeney Pontiac-GMC in 1991 in Queensgate, it was named after his father. Mark acquired the Buick franchise in 2005 following the death of Cincinnati icon Marge Schott, and he opened this current location on Highland Ave. October 2007.
Did you know we are the PREMIER Sales and Service Dealership for many residents in Ohio, Kentucky and Indiana? Are you ready to take advantage of the SHOPPERS VALUE PRICE at Mark Sweeney Buick GMC? We want to welcome our new customers from Fairfax, Pleasant Ridge, Kenwood, Westchester, Evanston, Amberley, Roselawn, Linwood, Columbia Tusculum, Turpin Hills, Madeira, Indian Hill, Mariemont, Reading, Lockland, Wyoming, Amelia, Batavia, Mt Carmel, Bridgetown, Harrison, Delhi, Cheviot, Sayler Park, Westwood, Bright, Lawrenceburg, Covington, Ludlow, Newport and many more!
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Nyla Silvester on 07/31/2024