Subaru of Beechmont
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Customer Reviews of Subaru of Beechmont
Review type:
Fantastic experience
by Billiem on 02/25/2025
Tom Frieson was fabulous. So kind and helpful.
17 reviews
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Fantastic experience
by Billiem on 02/25/2025Tom Frieson was fabulous. So kind and helpful.Hi, we're happy you found our staff to be so supportive during your experience here at Beechmont Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!
Leasing a car
by Jonesjenn14 on 01/28/2025updated 02/03/2025Chase in sales is amazing! He really worked with me and did an amazing job!Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Wonderful Staff
by comfythread on 02/01/2025Extremely friendly, helpful, easy to work with, and overall kind staff. Love my new subuaru crosstrekHi, we're happy you found our staff to be so supportive during your experience here at Beechmont Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!
As it should be
by The guy on 01/31/2025Honest no pressure straight shooters, good prices, professional and courteous.Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Beechmont Subaru
by Hank A. on 01/31/2025Salesman was knowledgeable and personable. They had to source the car we desired from another dealer which they did without a hitch.Hi Hank, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kindness goes a long way.
by Snowdog on 10/19/2023We were treated with kindness and respect by every person we worked with. We ordered a 2024 Crosstrek, and it was delivered in a reasonable time period. We were updated often. The process was handled professionally, and we are happy about… our new upgrade.Excellent Customer Service
by Kris Hendrix on 08/01/2023Outstanding customer service, from the Sales team to Service. This was our Subaru and we have been extremely happy and appreciative of the level of service. Great customer service is hard to find these days. Experiences like the one we… have had can make you want to become long-term customers, which really is the point! Kudos to a group that 'gets it'.Oil Change
by SubaruLover on 06/13/2023I took my new Crosstrek in for an oil change. The staff at Beechmont Subaru were so friendly! Also, I didn't spend extra time waiting-it was just right. The lounge was well-stocked with snacks and drinks to make waiting easier. There were… no problems with the car when I left. It's a great place for service.Pam
by Pamela 1 on 01/19/2022Completely satisfied with the service.Impreza Lease Experience
by Galeta2 on 01/19/2022Beechmont Subaru is a comfortable location to look at, test drive and negotiate the purchase or lease of a vehicle. I got what I wanted with the safety technology that I was interested in.Great service again and again.
by Mst3kguy on 06/01/2021Had my Forester in for body and suspension work due to an accident. Beechmont Subaru worked with me and my insurance company, including giving me a car to use when my insurance rental had expired. This was due to Subaru not having a part.… They were professional and kept in touch with me. They inspire confidence in me whenever my car is there for service.Dishonest Dealership Service Department
by Peter H. on 05/06/2021Brought car in for oil change, they gave us the 60,000 mile service. Fine. Then the brake pads needed replacing. Fine. Then when we left with the car, the brakes were making a low rumbling noise when pressed, something that never happened… before. We brought it back and asked them to take care of it, and they said we needed new rotors - something never discussed before, as they told us the rotors were fine. They turned the rotors with the previous service and messed it up, but basically made us pay for it. And in the process they were rude, condescending, slow, and gave us every explanation except the correct one. All we wanted to hear was "we'll take care of it" and we never got that. Zero accountability, from the receptionist to the service department manager. We'll get our next car from another dealership.Fast
by Jasper car on 03/01/2021Fast, friendly, and efficient.60,000 mile service
by donalde on 01/11/2021Work was done quickly, my wife waited for the car, and well. No issues.Low Pressure! Great Price! Respectful!
by rross89 on 11/08/2010In my time I have bought several new cars. Due to my age and bad health my wife was in charge of purchasing the new Subaru Forester that we now have. I was by her side every step of the way and I have absolutely nothing but good things to… say about our dealing with Beechmont Subaru. People sometimes dislike working with car salesmen because they are high pressured but the one we had made us feel very comfortable every step of the way. Donnie Combs was very accomodating to us throughout the entire process. He never once made us feel that we had to buy anything. I would highly recommend this dealership and Donnie Combs for your Subaru purchase!Be Careful when signing paperwork
by woody111 on 10/15/2011updated 04/28/2025As my wife and I were signing the Subaru loan paperwork, the employee stated the loan interest rate and stated that the loan came with Life Insurance that would pay the laon off if we died. The employee pointed out the interest rate,… monthly payment, and total interest that I would pay. However at the bottom of the loan paper, we noticed a charge of about $500 . When we asked what this was , the employee stated it was the cost of the Life Insurance. (Which earlier the employee stated came with the loan) We told the employee to take this off the loan. It was obvious the employee was trying to sneak this charge past us. If you use this dealership read all paperwork carefully and check figures very closely.
Subaru Forester
Subaru Outback
Subaru Crosstrek
Honda CR-V
About our dealership
Hi, we're happy you found our staff to be so supportive during your experience here at Beechmont Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!
by Niki Abney on 02/27/2025