Spitzer Kia Cleveland
Customer Reviews of Spitzer Kia Cleveland
Review type:
Great dealership with a great staff!
My EV 6
by Scott 10 E on 04/05/2025Belinda Frost at SPITZER Kia West took excellent care of my tire which had 2 slow leaks. She decided to have a new tire put on. Especially since I had tire and wheel protection. She was courteous, professional, kind and extra… accommodating as she remembered I had a broken back. Now that’s the kind of personal service that will bring me back to that dealership.Thank you for leaving Belinda this wonderful review! We are so glad that Belinda took great care of you and your automotive needs. She will be delighted to hear of your kind words. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Thanks to Belinda!
by Mary on 03/27/2025Been coming here for 2 years and Belinda Frost has been our service contact. She has been excellent to work with. She keeps us well informed. Thank you Belinda for all your hard work.Thank you for leaving Belinda this amazing review! We are glad that she consistently provides you with quality and efficient service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.
Great dealership with a great staff!
by Shaun on 02/20/2025This is a great dealership to do business. The staff will treat you like friends. Andrew and Mike Mansour keep me coming here to do businessShaun, thank you for your positive review! We are glad that Andrew and Mike provided you with the quality care that you so much deserve. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!
Happy New Year with a big red bow!
by Mary Jo Fahey on 01/15/2025updated 01/23/2025I am familiar with this Spitzer Kia dealership, because they have handled our maintenance on my other Kias. My husband & I visited that day because there was an ad for a Kia Soul that looked appealing. When we arrived, we met with Caleb… Caudill. He was friendly and very easy to work with. I went for ride in the Kia Soul and fell in love with car. Caleb pointed out many features while we drove around. I knew I had to have the car and Caleb worked to get me a good deal. After all the papers were signed and we were leaving with keys (Fob) in hand, we walked outside and there was the Kia Soul with a big red bow! Great way to start the year! I would recommend this dealership and especially Caleb Caudill if you are looking to purchase a car!Mary Jo, Thank you for sharing this review with us. Caleb and the rest of our crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail.
2025 Kia Niro Purchase
by JimG on 12/24/2024updated 12/30/2024I have purchased my last three automobiles from Spitzer Kia in Brookpark. Mate Tamas was my sales rep for the last two. He is a very nice young man. In tune to my wants and needs, listens and responds appropriately. I'm very happy with my… Hybrid Niro and with Mate's service. You will be too. Ask for him when you arrive. You'll be happy you did!Jim, Thank you very much for sharing your experience with us and your continued loyalty to our dealership. It is great to hear that you've found value in all aspects of our dealership and we appreciate your repeat business. Congratulations on your new Hybrid, we look forward to seeing you next time you stop by, Safe travels!
Oil change
by Carli M on 12/19/2024updated 12/26/2024Courteous people and service was good.Carli, Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Safe Travels and Happy holiday's!
Thank you Randy Maggio and crew
by Linda S on 12/15/2024Always prompt and professional service. I feel like a valued customer when I bring my vehicle for maintenance.Linda, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future. Safe travels and Happy holiday's!
Caleb Caudill, salesman
by Sandra Justin on 11/02/2024The salesman, Caleb Caudill, was very personable and detailed. All my questions were answer and the process was handled very well.Sandra, thank you for your positive review! We are so glad that Caleb took great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Sportage purchase
by Lenny H on 08/13/2024updated 08/20/2024Yunes Assad was easy to work with when purchasing our Sportage and was very knowledgeable about the car and the leaseLenny, we are so delighted to know that Yunes was easy to work with and showed impressive knowledge of our products and procedures making your new lease experience worth mentioning and recommending! We at Spitzer Kia Cleveland congratulate you and wish enjoyment in your travels in your new Sportage!
Thumbs up
by Belinda Frost on 08/17/2024Very professionalBelinda, it is so exciting to know our experts were very professional during your purchase experience at Spitzer Kia Cleveland! Thank you for recommending others to our dealership and we congratulate you. Please enjoy your travels in your new vehicle with safety!
Mary was great!
by Yubadub on 08/08/2024updated 08/16/2024When you go here, make sure you ask for Mary! Mary really understood what I was looking for in my next car and helped me make the process seamless. I don't know a lot about cars, so going to a dealer is always stressful for me. Mary and her… team definitely changed my perspective on going to car dealers.Yubadub, it is truly an honor to know Mary provided you with an ease and understanding of your needs during your purchase of your new car at Spitzer Kia Cleveland! Your trust in us for your upgrade is very important and we are pleased to have earned your recommendation as well. Congratulations and we wish you enjoyment on the road in your new Kia!
Mary was great!
by Yubadub on 08/08/2024When you go here, make sure you ask for Mary! Mary really understood what I was looking for in my next car and helped me make the process seamless. I don't know a lot about cars, so going to a dealer is always stressful for me. Mary and her… team definitely changed my perspective on going to car dealers.Yubadub, it is truly an honor to know Mary provided you with an ease and understanding of your needs during your purchase of your new car at Spitzer Kia Cleveland! Your trust in us for your upgrade is very important and we are pleased to have earned your recommendation as well. Congratulations and we wish you enjoyment on the road in your new Kia!
Great buying experience
by Skypilot on 08/02/2024The sales experience is wonderful. My salesperson Martial Lester was so helpful in my buying experience and helped me get the best deal possible and instructed me in the cars amazing features and I would highly recommend Martial to anyone… who is looking to buy a car.Skypilot, we are incredibly thankful for your review about your purchase experience working with Lester at Spitzer Kia Cleveland! Your time and trust in us means the world and we are pleased to have provided you the best possible deal earning your recommendation along the way. Congratulations and please enjoy the open road with safety!
2025 K5 GT-LINE
by Alex webster on 07/28/2024Luis and Mike were very helpful with the whole experience. I got the exact car I wanted for the price I wanted with no hassle. I would definitely recommend this dealership for your future kia purchase.Alex, it is always a great day to know that our guest is just as excited about their new car as the great deal they got! We are super thrilled about your exceptional experience with Luis and Mike earning your recommendation to others. Congratulations and safety in all your travels!
Friendly, Helpful, and Engaging!
by MCK Cleveland on 07/22/2024George is so good-natured, he immediately put us at ease. He listened to what we said and guided us in the best direction. Everyone else on the team was welcoming, too. This was the BEST car buying experience I've ever had. Will be going… back soon getting a car for another family member! Thanks so much for caring!!Wow, we are truly excited about your friendly and engaging purchasing experience with George at Spitzer Kia Cleveland, MCK! It is our honor to know we provided you with the best so far and not only do you recommend others to work with us but you will see us again soon for another car for your family. Congratulations and we wish you the safest of travels everywhere!
Ariella was Awesome
by Richard Sambenedetto on 07/20/2024Service is always top notch. Ariella Cancel helped me with all my concerns.Richard, it is our honor to know that Ariella provided you with top notch service and assisted with all your concerns! Your awesome recommendation for others to work with us goes a long way as we continue to provide the utmost deserving service to our guests. Safest of travels until next time!
Unexpected surprise
by Eiorillo on 07/16/2024I went in for service on my Sportage, left with a new lease on a Seltos. Salesman Josh was great, and Jeremy in finance very agreeable. I had nothing but kindness and willingness to help every step of the way. Josh even sent me birthday… wishes the next day. Extra mile, nice!!Eiorilo, we are so pleased that your recent service visit with us got you a new car! Thank you for your great mentions of Josh and Jeremy's extra excellent assistance to you on your new Seltos. We wish you fun and safety on the open road!
Excellent Sales Experience
by Patsy Holian on 07/10/2024Mary was an extreme pleasure to work with! After decades of purchasing cars, we found the unicorn in the car sales industry! Approachable, attentive, and with excellent interpersonal skills, Mary helped us make a great choice for our… family! Highly recommend her!This is the creme de la creme of reviews, Patsy! We are truly honored to know that Mary was extremely pleasant and attentive in assistance to purchasing your new car with Spitzer Kia Cleveland. Thank you for recommending others to us as that is the biggest compliment to us. Please enjoy your new unicorn on the open road in safety with your family!
Excellent servic!
by John Scott on 07/10/2024Fast & excellent service performed on my 3024 Kia Soul.We are truly pleased that our service was fast and excellent for your Kia Soul, John! We thank you for sharing your positive feedback and recommending our work to others. We wish you safest travels everywhere!
Kia Great job
by Esper on 06/06/2024James Martin made sure the service I received was great. I was kept informed through out my wait. Everyone was very friendly and helpfulEsper, Thank you so much for leaving James this positive review! We are glad to hear that James took great care of you and your automotive needs. We are happy to know that he was very friendly and helpful. Please do not hesitate to let us know how we may be of further service to you.
Mate is the man!
by Brad on 06/06/2024While my 23 Sportage was being repaired, Mate helped me to just upgrade to the 24 model. He was very fast and also thorough, having me in a new car before the old one was repaired. Even after owning the car for more than 1 year, Mate showed… me a feature that I was previously unaware of, as he is very knowledgeable. He was also very patient with me and willing to do anything I asked with a smile on his face. His overall knowledge, communication skills, and customer service style is 2nd to none.Brad, We greatly appreciate you for leaving Mate this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Mate could provide you with top notch service. We are delighted to know that he was very fast and thorough. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new 2024 KIA Sportage- behalf of the entire Spitzer Kia Cleveland team!
Shaun, thank you for your positive review! We are glad that Andrew and Mike provided you with the quality care that you so much deserve. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!
by Spitzer Kia Cleveland on 03/06/2025