Spitzer Kia Cleveland
Customer Reviews of Spitzer Kia Cleveland
Review type:
Great dealership with a great staff!
Fast Friendly Service Experience
by T on 11/15/2022updated 11/21/2022Knowledgeable, professional, friendly and personable sales representative.Thank you so much for your positive review! We are happy to hear that our team could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible, and we hope for an opportunity to work with you again in the future!
Totally Satisfied
by Al Stokes Sr on 11/08/2022I just bought my new Sportage and I must say that Christian Negron and Jeff Fraam we’re outstanding, both were patient and listened to me. I really wanted a hybrid and they did their best to accommodate me, but unfortunately for reasons… beyond their control, the one that I wanted wasn’t available. I must add that I hadn’t planned on buying for another few weeks to insure I got the best financing possible. Christian suggested a couple finance options and even walked me through the pre-approval portion of Navy Federal (I am a member and I hadn’t considered them). Needless to say, Navy Fed approved me for more than I needed and we closed the deal! Thanks Christian and Jeff, I am totally satisfied with my experience.Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and we are so glad that Christian and Jeff took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Kia Sportage- on behalf of the entire team!
I love my Kia Seltos!
by Emily Davis on 11/07/2022Paul Mlady was extremely helpful! He was thorough, but also efficient. He made buying a new car fun. I love my Kia Seltos! Thank you, Paul!Emily, We are so glad that Paul could get you into a vehicle that you love- while providing you with a smooth, top-notch experience! It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Safe travels.
Wonderful Experience
by Ary Castellano on 11/03/2022I was very lucky that Christian Negron took care of me. He was not pushy, he only asked what was the things I was looking to have in a car and I got out with the car I wanted. I very recommend this dealer and look for Christian.Ary, Thank you so much for your positive review! We are so glad that Christian took great care of you. He will be honored to have earned your kind recommendation. We warmly congratulate you on your new vehicle- on behalf of the entire team!
Informative and receptive to my needs no sales pressure
by Gary Stobbe on 10/31/2022Friendly informativeGary, Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Gary provided you with nothing less. Please do not hesitate to let us know if there is ever anything more that we may help you with!
Smoooooth sale!!
by Kevin K on 10/13/2022In and out in two hours! Paul Mlady was efficient and professional as well as experienced!!Kevin, Thank you so much for your wonderful review! We are so glad that Paul could provide you with a seamless and efficient experience. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!
Super service
by Skypilot 67 on 09/21/2022The service is quick and completed on time. My service rep Belinda Frost was really helpful and helped me with questions about other issues.Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that Belinda provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Got a Kia !
by New Kia Owner on 09/14/2022Very easy transaction - no haggle, no BS, all the cards on the table for me to review. Best new car experience I’ve ever had !Thank you so much for your positive review! We are so glad that our team could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!
Mary is sure in a class by herself
by Mark Lasota and Reem KOUVANA on 09/14/2022I have spent weeks and weeks trying to find the perfect car / SUV to meet my needs and trust me I’m not the best person to work with. Mary knew how to ask great questions. To put together a great deal for me.Thank you so much for your 5-star rating! We are honored to have had the opportunity to work with you, and we are so glad that Mary took great care of you. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.
How cool
by Garry Perdue on 09/06/2022Great people have always got a great deal here thanks so muchGarry, Thank you so much for your positive review! We are happy to hear that our team could consistently provide you with a top-notch experience. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Take care!
Great Experience!!!
by Sandra Koza on 09/05/2022Mate and Paul were very knowledgeable, friendly, and personable. They both made a lot of effort to make the experience quick and painless. I was able to get in my new car the same afternoon I came in!!!Sandra, Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Mate and Paul could provide you with a smooth, 5-star experience. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!
Great service
by Jackie Gibbons on 09/03/2022I came to the dealership for my first vehicle mileage service- easy to make the appointment and even easier to have the servicing done. Jackie heads the division and is kind and customer focused. She was knowledgeable, friendly and… helpful. Glad I can trust this dealershipJackie, Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that Jackie provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!
Excellent service and friendly atmosphere!
by Patrick Panagopoulos on 08/31/2022Things like car maintenance and car repairs can be a drag. I sometimes compare it to going to the dentist. However, the service department at Spitzer Kia in Cleveland really does make it an enjoyable experience. From being greeted by… welcoming and professional service members at arrival to the overall satisfaction of the services preformed on your vehicle, it makes for a great overall experience. Individuals such as service. member Belinda Frost do an incredible job of overlooking the entire vehicle during their initial inspection and at the same time, put a smile on your face with a very friendly attitude. I have been going to Spitzer Kia Cleveland for over 2 years and will contusion to do so!Patrick, Thank you for taking the time to leave us this wonderful review! Providing top-notch service is so important to us, and we are pleased that Belinda's and the team's efforts could consistently meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come!
Great Car Buying Experience
by Sean Novak on 08/30/2022Wonderful experience! Mate Tamas was a fantastic salesman and made our car buying experience fast and painless. One of my biggest pet peeve’s about buying a car from a dealership is just the amount of time it takes. Mate made sure to… move our deal along quickly and made it an awesome experience. I highly recommend Spritzer Kia so go visit and ask for Mate!Sean, Thank you so much for your wonderful review and recommendation! We are so glad that Mate could provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!
Ask for Mary
by Becca on 08/29/2022We sought a deal with Spitzer Kia West because their service department took great care of our Optima. So when it came time to trade it in, we went straight to working with Mary. She was thorough, patient, asked great questions and helped… us accessorize our new K5. We are very happy with our purchase and attention she gave us!Becca, Thank you so much for your wonderful review! We are so glad that Mary took great care of you! Your satisfaction means so much to us. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Awesome experience
by J D on 08/26/2022Stephen Donat was the best he got me into the exact vehicle I was looking for and was a quick! Jeremy and John also did a great job! Thank YouThank you so much for your excellent review! We are so glad that Stephen, Jeremy, and John took great care of you and made your experience with us an all-around success. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team!
Review
by Desiree on 08/20/2022Mary was my salesperson. She was absolutely amazing she was patient and made sure I left with an amazing deal.She help me sat up my Kia access app before I left and made sure I was comfortable with my Vehicle. She definitely went above and… beyond to make my deal happen. Thanks Mary.Desiree, Thank you for taking the time to leave Mary this wonderful review! We are so glad that she provided you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle and we wish you the safest of travels- on behalf of the entire team!
The one and only Jackie
by Elder Nabab Greene on 07/31/2022Jackie Bernard knows her job excellent service rep need more like her very well spoken knows her job go up and Beyond her duties to help the customer very likable very respectful Jackie keep up the good work ,,Thank you so much for your positive review! We are delighted that Jacqueline provided you with the quality service that you so much deserve. She will be honored to hear of your kind words and to know how confident you are in her efforts. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!
Kia Spitzer
by Shay on 07/30/2022This is my second Kia from Spitzer in Cleveland. The service level the staff consistently provides is exceptional particularly Steven Donat. He was listened to my needs and patiently made it happen. This is why I a repeat customer. Thank… you!!!! I love my car and I don’t mind driving further for great service.Shay, Thank you so much for your wonderful review! We are honored by your repeat business, and we are delighted that Steven took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!
Fantastic service!
by G Cole on 07/25/2022Stephen did a great job explaining all my new cars features and made completing the paperwork for my vehicle purchase quick & easy!Congratulations on your new vehicle! We are so glad that our team could provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Safe travels!
Car #2 b
by AmyP on 07/20/2022Great service, great people, great car! We’ll be back to see George again for sure!Amy, Thank you so much for your positive review! We are delighted that George provided you with top-notch service. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!
Shaun, thank you for your positive review! We are glad that Andrew and Mike provided you with the quality care that you so much deserve. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!
by Spitzer Kia Cleveland on 03/06/2025