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Customer Reviews of Spitzer Kia Cleveland

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403 reviews
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  • Buying a car

    5 out of 5 starsby Carla Winters on 09/18/2023

    Christopher Earnest was eager to help and put you in a vehicle that day..They worked with you on your needs.
    • Hi Carla! Thank you for leaving Christopher this wonderful review! We are so glad that he could be a helping hand to you. He will be delighted to know that you deeply valued his assistance. Wishing you the safest of travels- on behalf of the entire team!

      by Spitzer Kia Cleveland on 09/20/2023

  • Outstanding service

    5 out of 5 starsby Pete Ruta on 09/17/2023

    Melissa Meyers took real good care of my routine maintenance! Polite, explained cost and time. I have been using this dealership for 2 years now. Good group of people
    • Hi Pete, We appreciate your continued business and wonderful feedback! We are so glad that Melissa and our team could be of valuable assistance to you. Your safety and satisfaction are our utmost priorities. Until next time, take care!

      by Spitzer Kia West on 09/18/2023

  • Great Sale

    5 out of 5 starsby Demi H on 09/15/2023

    The staff was so patient and welcoming. They spent a lot of time with us till we were able to find a deal that works well for us! Jon was super kind, respectful, and lovely to work with! Jayden is a very hard worker and was always polite and would follow up consistently to make sure everything was ok, he was also quick to answer questions and flexible to work with us. We are very grateful and blessed to know them. Thank you so much!
    • Hi Demi, Thank you for leaving Jayden this positive review! We are humbled by your support and look forward to being your preferred choice for your automotive needs in the future. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Take care!

      by Spitzer Kia Cleveland on 09/18/2023

  • Mate did a great job helping us.

    5 out of 5 starsby Alban on 09/14/2023

    Dealership did a great job. Mate was my sales associate who answered all my questions and provided all the information I needed. We left to think about it and came back, worked with Mate again and he got the deal done for us. We’re very happy with our purchase! I would recommend him to all my friends!
    • Thank you so much for your amazing review and recommendation! We are honored by your business, and we are overjoyed that Mate and the team could provide you with the quality service that you so much deserve. Your satisfaction means so much to us. We wish you safe travels!

      by Spitzer Kia Cleveland on 09/15/2023

  • Great experience

    5 out of 5 starsby Hayley on 09/11/2023

    Mary Hernandez was a huge help and made the process very easy! She listened to what I wanted and made sure I left with it!
    • Thank you for for leaving Mary this wonderful review Hayley! We are so glad that she could provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. Until your next service appointment, take care!

      by Spitzer Kia West on 09/11/2023

  • Best car buying experience

    5 out of 5 starsby Lindsey Leopold on 09/10/2023

    Walked into Spitzer Kia bc my lease was coming to an end soon and I had originally planned on financing what I already had bc I absolutely loved it. I was greeted by the very good looking Máté Tamas. I explained what I was there for. I thought I was literally going in to switch over some paper work. Luckily for me, Máté & Jeremy did their jobs and crunched the paperwork and it turned out I was able to walk out that day with a BRAND NEW lease. Máté was really easy to talk to and able to answer all of my questions. He was a real gem. He is not a pushy salesperson and made my buying experience with Spitzer a pleasurable one. I will be recommending him to everyone I know.
    • Hi Lindsey, Thank you so much for leaving Mate and Jeremy this excellent review and recommendation! We are happy to hear that they were so helpful and informative, and ensured you that your needs were thoroughly resolved. Looking forward to your next service appointment. Safe travels - on behalf of him and the entire team!

      by Spitzer Kia West on 09/11/2023

  • Fantastic experience

    5 out of 5 starsby Anthony Burrus on 09/10/2023

    The sales team at Spitzer Kia was top notch. Christian Negrón was my sales person and he was fantastic. Vince did my finance paperwork and he was great. Cindy the internet sales manager was fab. Incredible experience from start to finish!
    • Thank you for your positive review, Anthony! We are glad that Christian and our team could provide you with a smooth, pressure-free experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

      by Spitzer Kia West on 09/11/2023

  • I had a great experience!

    5 out of 5 starsby Sam Boggs on 09/10/2023

    Jayden Centifanti was extremely helpful in helping me find my newest vehicle. He went above and beyond to make sure I stayed within my budget and had everything I wanted in the car.
    • Thank you so much for your positive review, Sam! We are happy to hear that Jayden could be of valuable assistance to you throughout your visit. Our guests' satisfaction is our utmost priority and we hope for an opportunity to work with you again!

      by Spitzer Kia West on 09/11/2023

  • Christian Negron was very helpful when I came back to purchase the car.

    5 out of 5 starsby JTS on 09/07/2023

    Treated every customer that came in the Dealers show room with respect. Everyone was willing to help and answer all my questions
    • We greatly appreciate your 5-star rating! We are so glad that our team could provide you with top-notch service. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope for an opportunity to work with you again!

      by Spitzer Kia West on 09/11/2023

  • Kia Rio

    5 out of 5 starsby escosal on 09/04/2023

    We had to purchase a basic car in a hurry. Chris helped us find the perfect fit with no high pressure sales or nonsense. He listened to what we wanted and then went out of his way to get the car for us. He is our favorite car salesman EVER. Thank you, Chris!!
    • Thank you for leaving Chris this positive review and recommendation! We are honored to have had the opportunity to work with you, and we are glad that he took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team. Look forward to seeing you in the future!

      by Spitzer Kia West on 09/11/2023

  • 5 Stars for Mate at Spitzer Kia!

    5 out of 5 starsby Rachel on 09/03/2023

    My husband and I had a great experience at Spitzer Kia with Mate. He answered all of our questions very honestly and was really easy to talk to, never making us feel pressured into choosing a vehicle. It was an overall quick and smooth process and we left with exactly what we were looking for. Thank you Mate and Spitzer Kia!
    • Thank you so much for your wonderful review! We are honored to have been of assistance to you with your special purchase, and we are so glad that Mate took great care of you. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

      by Spitzer Kia West on 09/05/2023

  • Second time buying a car.

    5 out of 5 starsby Brittcarp on 09/03/2023

    Mate made everything very easy. Very responsive and friendly when I had questions. Making it a pleasant process. Would recommend asking for him. I had a wonderful experience.
    • Thank you so much for your positive review! We are happy to hear that Mate took great care of you and your automotive needs and kept you informed throughout the process. It is our pleasure to assist you in any way possible and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns!

      by Spitzer Kia West on 09/05/2023

  • Kia K5 service

    5 out of 5 starsby Cheryl Osborne on 09/01/2023

    Jayden Centifani took care of our service appointment and gave my husband a lesson on his new Kia K5. Jayden is very professional, organized and great to work with!
    • Cheryl, Thank you so much for your 5-star review! We are so glad that Jayden could be of assistance to you. Your satisfaction means so much to us. Please don't hesitate to give us a call if there is ever anything more that Jayden or the team may help you with!

      by Spitzer Kia West on 09/05/2023

  • Telluride and Sportage

    5 out of 5 starsby Scott on 08/31/2023

    Both Stephen Donat and Michael Mansour were a pleasure to work with. Both went above and beyond to make myself, wife, and daughter feel comfortable ,listening to our needs and concerns. they answered all of our questions. Most of all they didn't lie to us and were very straight forward about everything. We are very satisfied with the whole experience.
  • Great Service

    5 out of 5 starsby NSabeiha on 08/30/2023

    Had a great experience at Spitzer Kia. Stephen Donat got me great deal and stayed persistent until he was able to! Appreciate all you help!!
    • We appreciate you leaving Stephen this positive review! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We look forward to the opportunity to serve you again.

      by Spitzer Kia Cleveland on 09/04/2023

  • My great Kia

    5 out of 5 starsby My great Kia on 08/29/2023

    Melissa Myers was great. Friendly, professional and did exactly work and time promised for getting our Kia completed. Look forward to dealing with Melissa in the future.
    • Thank you for leaving Melissa this excellent review! She will be honored to hear of your kind words and compliments. Your safety and satisfaction are our utmost priorities and we look forward to an opportunity to work with you again.

      by Spitzer Kia Cleveland on 09/04/2023

  • Quickest Service Appt Ever

    5 out of 5 starsby Mary F on 08/28/2023

    I took my husband’s car in for service after he passed away suddenly. I recall him complaining that his most recent service appt took over 2 hours and all that was completed that day was an oil change. He had to leave and come back another day for the remainder of the service call. I was greeted immediately by Chris and the appointment was completed within 45 minutes. Very much improved from last March when my husband visited. Thanks Chris!
    • Thank you for leaving Christian this wonderful review! Your safety and satisfaction are of the utmost importance to us and we hope to continue serving you and your automotive needs for many years to come.

      by Spitzer Kia Cleveland on 09/04/2023

    • Mary, thank you for leaving Christian this wonderful review. Your safety and satisfaction are our utmost priorities and we hope to continue serving you and your automotive needs for many years to come.

      by Spitzer Kia Cleveland on 09/04/2023

  • Great experiance

    5 out of 5 starsby Max on 08/22/2023

    Jeffrey Fraam was very profesional, kind and supportive in the entire process of purchasing the vehicle. Above and beyond service overall.
    • Max, Thank you for sharing the positive experience you had with Jeffrey! We are so glad that he took great care of you. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!

      by Spitzer Kia Cleveland on 08/23/2023

  • Best experience ever.

    5 out of 5 starsby Rob on 08/21/2023

    My sales person was Christopher Earnest, I recommend him, very personable, and easy to talk with.
    • Rob, Thank you for your positive review! We are delighted that Christopher could be of valuable assistance to you and he will be honored to have earned your kind recommendation. Please do not hesitate to let us know if there is ever anything more that he and the team may help you with!

      by Spitzer Kia Cleveland on 08/23/2023

  • new forte gt line

    5 out of 5 starsby kevin on 08/21/2023

    i went in to spitzer kia to look at fortes. i was greeted first by salesmen chris. chris took the time to help me and answer all my questions and was very patient with me through whole process. we had some issue with our current situation but chris, finance manager michael and sales manager mel made sure to figure out our deal, they where very considerate and helpful, on 8/21/23 we came to make the purchase unfortunately chris was not in. i was instead helped by mary she was very nice and helped finish the deal. i 100% recommend spitzer kia Cleveland on brookpark road. chris, michael, mel, mary, thank you for the great service.
    • Kevin, Thank you so much for your excellent review and recommendation! We are honored that you took the time to visit us, and we are so glad that Chris, Michael, Mel, and Mary took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Kia Forte- on behalf of the entire team!

      by Spitzer Kia Cleveland on 08/23/2023

  • Amazing Experience!

    5 out of 5 starsby Kelley M on 08/14/2023

    Stephen Donat was very polite, courteous, and didn’t push me at all into a decision. He made the experience a great one for my family and I. We were in and out, which is unusual for car dealerships. I would recommend seeing Stephen when you visit Spitzer Kia Cleveland, you won’t be disappointed! We will definitely be back to purchase another vehicle / work with Stephen. We have already recommended him to friends and family. Thanks again for a wonderful experience. We love our new Telluride!
    • Kelley, Thank you for leaving Stephen this positive review and recommendation! We are so glad that he took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. We warmly congratulate you and your family on your new Kia Telluride- on behalf of the entire team!

      by Spitzer Kia Cleveland on 08/16/2023


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