Spitzer Kia Cleveland
Customer Reviews of Spitzer Kia Cleveland
Review type:
Great dealership with a great staff!
2023 Kia sorento
by Giuseppe on 04/18/2023Mate made sure we got the exact car we wanted and took good care of us the whole timeGiuseppe, Thank you for sharing the positive experience you had with mate! We are so glad that he took great care of you. Our guests' satisfaction is our utmost priority. Congratulations on your new vehicle!
Jeffrey ,is an excellent hard working staff
by Fred on 04/16/2023Great place to buy car with excellent staff assistance like JefferyFred, Thank you so much for your positive review! We are so glad that Jeffery could provide you with 5-star service. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!
Melissa Myers was very professional, very courteous and had her act togethe
by IB on 04/11/2023A-1 service dept.Thank you so much for your positive review! We are so glad that our team could provide you with a 5-star experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Best dealership around
by Chrissie T on 04/10/2023PAUL MLADY was top notch from beginning to end. Thoroughly answered each and every one of my annoying questions with knowledge and expertise. I was unsure which model/ trim model I wanted. He was very patient in explaining the different… features of the vehicles. He really helped me make a thorough and informative decision. I would recommend Paul to anyone looking to purchase their next vehicle.Chrissie, Thank you for leaving Paul this positive review and recommendation! We are happy to hear that he could provide you with the quality care that you so much deserve. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!
2023 KIA SELTOS EX
by lab on 04/08/2023If you're looking for a vehicle - Spitzer Kia has a lot of good people working there. The salesmen (Chris and Jeff) were both great and answered all my questions and showed me all the features on the car. I highly recommend Chris, Jeff,… and everyone at Spitzer Kia.Thank you so much for your excellent review and recommendation! We are so glad that Chris and Jeff took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to let us know if there is ever anything more that we may help you with.
George woods is the man!
by Rick zak on 04/04/2023What an amazing staff and experience ! George woods is by far the best !!!! This is my third vehicle from him and Spitzer Kia give them a shout you won’t be disappointed !!!Rick, Thank you so much for your wonderful review! We are honored by your continued business, and we are overjoyed that George consistently takes great care of you! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!
Great service!
by Tom Attina on 04/02/2023When you stop in to Spitzer Kia service ask for Melissa Myers. She is very helpful, knowledgeable and really cares. I got a flat on the way to work and had a brand new tire at the end of the day to drive home on. They were extremely busy… that day but she made sure that I was taken care of and I really appreciate that.Tom, Thank you for leaving Melissa this positive review! We are so glad that she could get your automotive needs efficiently taken care of. your safety and satisfaction are our utmost priorities and she will be honored to know how confident you are in her efforts. Please do not hesitate to give us a call if you ever have any further questions or concerns.
DO NOT BUY FROM SPITZER
by Mac on 03/31/2023Awful. DO NOT BUY FROM SPITZER! I bought my car about 40 days ago and on the way to work my whole dashboard went black. I called for hours with no response. When they did call back, they told me to tow the car at my own expense with no… rental. This car is under warranty and no help from the dealership. PLEASE STAY AWAY FROM SPITZER KIA.Spitzer service is great
by Smith Robert on 03/28/2023Melissa was a true pleasure to work with she kept me informed about my car and was just a pleasant personThank you for leaving Melissa this positive review! We are so glad that she was both kind and informative. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know how we may be of further service to you!
Check it out
by Cindy on 03/27/2023The great customer service made purchasing my car a very pleasant experience. Would definitely recommend Mary and Mate. So nice to be treated as a valued customerCindy, Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Mary and Mate could provide you with the quality care that you so much deserve. They will be honored to know that they earned your kind recommendation. We warmly congratulate you on your new vehicle- on behalf of the entire team!
Catchy little line
by Disappointed on 03/25/2023I got a lease and the process was very fast. Didn’t explain a lot. I was happy when I left but then had some problems with the car. I texted the guy who sold me the car with no response. I waited some more. Still no response. I… wanted to know how and why I had negative equity and why my buy out was more than I got the car for? I settled for that car. I emailed to get rid of the extras on my lease. I was told I had to go in. I went in on a Sunday. They told me to come back. I said no I can’t. They let me sign a paper and told me someone would call me back. No one did. I had to call them. The guy kind of laughed me off. I have been to other dealerships and they all say spitzer Kia sold me the car way over the actual price it was worth. When 4 other dealerships tell you that I’m going to go by what they say! Very disappointed in my experience with this Kia.Zade's Review
by Ron W on 03/24/2023Zade was very helpful and made the experience simple and easy. I will come back to him again !Ron, Thank you so much for your wonderful review! We are delighted that Zade could provide you with a smooth and efficient experience. He will be honored to know how confident you are in his efforts. Please do not hesitate to let us know how he and the team may be of further service to you!
5* 5* 5*
by AJ Forsythe on 03/24/2023Great, amazing, top notch experience here at Spitzer Kia. Jayden & Jeff went above and beyond to meet my needs.AJ, Thank you so much for your wonderful review! We are delighted that Jayden and Jeff could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. We wish you safe travels. If there is ever anything more that we may help you with, please do not hesitate to let us know!
Zade's Review
by Kyle on 03/22/2023Very helpful and friendly. Had a lot of inventory to choose from. Zade was great.Kyle, Thank you so much for your positive review! We are happy to hear that Zade could provide you with 5-star service. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!
Great Customer Experience
by Tracy on 03/23/2023Found car at different location but didn’t want to take drive. The Internet Sales Manager at Spitzer Kia in Brookpark - CINDY. took the time and the legwork to get the car here and we purchased the car. Our Sales guy Zade made it seamless.… They make you feel like family. Great teamwork and truly pleased.Tracy, Thank you for taking the time to leave us this wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Cindy and Zade took great care of you and made your experience with us both smooth and successful. Your satisfaction means so much to us. Congratulations on your new vehicle!
Zade's Reviewt
by Frida Thien on 03/21/2023Originally found my vehicle on a search on my phone and found out that the car was actually in Cleveland about 2 hours away. so we contacted the mansfield kia sister store and they we suppose to help us but was not very helpful so we… contacted Zade and he was very helpful and it has been a great experience even though we had to drive but it was well worth it and i appreciate all his knowledge, kindness and funny look when i wanted to know where the cd player was, lolFrida, Thank you for taking the time to leave us this 5-star rating! We are glad that Zade took great care of you and made your experience with us worthwhile. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to let us know if there is ever anything more that we may help you with.
Affordable cars
by Mr Davis on 03/19/2023It’s clean and it has a nice selection of cats and friendly people. Thanks, Stephen, Justin, and MikeMr. Davis, Thank you so much for your positive review! We are so glad that Stephen, Justin, and Mike could provide you with a 5-star experience. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
kia seltos
by liz stanley on 03/17/2023george woods helped me find my car. i wanted a car that was bigger & he found the perfect one to fit my family. thank you for everything!Liz, Thank you for leaving George this 5-star rating! We are so glad that he took great care of you and met your automotive needs. It is our pleasure to assist you in any way possible. We warmly congratulate you and your family on your new vehicle- on behalf of the entire team!
Trina
by Jacob Harrison on 03/09/2023I don't have any issues with this dealership. I've been coming here for about maybe 10 years and I will continue to come here because they have the best customer service I've ever come across.Jacob, Thank you so much for your wonderful review! It is an honor to have your confidence and loyalty, and we are so glad that our team could consistently provide you with top-notch service. We look forward to continue providing you with our best care in your visits to come!
Great experience at Spitzer Kia
by Eric H on 03/08/2023Mary helped me find my ideal 2021 Soul! She was extremely patient, laid back and helpful and spent several hours showing me and test driving cars. Everyone at the dealer was friendly and professional and they expedited the entire… purchasing process!Eric, Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Mary took great care of you. She will be delighted to hear of your kind words. Wishing you the warmest congratulations on your new 2021 Kia Soul- on behalf of the entire team!
Loving my New Telluride!
by CJ on 03/02/2023Stephen Donat was my sales guy and he showed me nothing but respect and attention through it all! While training a new person! The atmosphere was great I recieved lots of information and every question I asked got an answer! Would… definitely recommend Spitzer and Stephen to my family & friends! Definitely go to Spitzer for quality service and ask for Stephen!!CJ, Thank you for leaving Stephen this positive review and recommendation! We are honored to have had the opportunity to work with you, and we are glad that he could provide you with 5-star service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Kia Telluride- on behalf of the entire team!
Shaun, thank you for your positive review! We are glad that Andrew and Mike provided you with the quality care that you so much deserve. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!
by Spitzer Kia Cleveland on 03/06/2025