Germain Ford of Columbus
Customer Reviews of Germain Ford of Columbus
Review type:
Easy process with Jaydee on order / purchase
Great Service
by Mar on 07/16/2020Oil change, tire rotation, and levels topped off took just 30 minutes!Dear Mar, thank you for the positive review of our service department! Please reach out if there’s anything else we can help with.
Oil Change
by Sarah on 07/15/2020I just had my first oil change done at Germain Ford - this was the 1st one from when I bought my car their! Just like when I bought it - great service both on the car and customer service! Highly recommend.Dear Sarah, thank you for the positive review of our service department! Please reach out if there’s anything else we can help with.
Bought a used 2017 GMC Canyon
by Bill Hern on 07/14/2020Bought a used 2017 GMC Canyon and I couldn’t be more satisfied with my salesman William. He was terrific. The finance guy, I can’t remember his name, was so fast and just an awesome guy. They got me out of there as quick as possible so I… didn’t miss my grandson’s birthday party. What a great place. I got a good deal on my trade-in for the 2017 Canyon.Dear Bill, thank you for the positive review of our dealership! We hope to see you again in the future!
Black f150
by Paul Martuccci on 07/13/2020First id like to thank scott cropper for being so helpful and going to bat to get me the best deal possible. We set up an appointment and he made sure I got exactly what I wanted. Dave gibson also made me feel like a customer he valued… instead of a sale. All in all a better experience than the last time.Dear Paul, thank you for the positive review of our dealership! We hope to see you again in the future!
Work done
by Doug on 07/10/2020They got it done earlyDear Doug, thank you for the positive review of our service department! Please reach out if there’s anything else we can help with.
Sales StaffCongruence Needed
by mkg on 07/10/2020I am so happy with my car.I believe I got a good deal and I am happy I did it. But I would like to say that I received a phone call from the dealership and shared that I was looking for a car but the phone folks did not accurately share… with my sales person what I was doing. Overall, I enjoyed my experience with the dealership, but I thought I would just share that when you work with the folks on the phone, please make sure that you are specific. Additionally, I would love to have worked with a woman Sales Person. I think that Germain would lead the way if they took the responsibility to recruit and promote more women in their sales team.Love the Truck
by Ryan on 07/10/2020Just picked up my truck a few days ago and I love it. I worked with Michael Ward for an out of state pickup and he setup most everything before I arrived. I would recommend Germain Ford!Dear Ryan, thank you for the positive review of our dealership! We hope to see you again in the future!
Best Care Buying Experience Ever!
by Good Experience on 07/09/2020My wife and I have bought many cars in our life time and James Soto was the best salesman we had the pleasure of buying from. We never have had anyone explain all the options on our new purchase like James did. We will always send people to… him and your dealership.Thank you for the positive review of James and our dealership! We hope to see you again in the future!
Service
by Vivian Tilton on 07/09/2020Good service as always. In and out on time.A pleasure to have car serviced at Germain Ford
by Germain Ford on 07/08/2020The waiting area is comfortable and social distancing practices are in effect. The staff is professional, courteous, and friendly.fair and honest
by fair and honest on 07/08/2020Great service and staffBill makes the Quick Lane run smooth
by E on 07/07/2020When Bill is there, always a far more positive experience in the Quick Lane.Amazing Service
by Kurtis McLendon on 07/07/2020I had a horrible experience at another Dealership in which I walked out. I called Germain Ford, spoke with Dan, let him know what I was looking for. He had a truck ready for me to view upon arrival, and made the entire process smooth! Great… customer service from a reputable name!Dear Kurtis, thank you for the positive review of Dan and our dealership! We hope to see you again in the future!
2018 Mustang service
by 2018 Mustang service on 07/04/2020Customer service was great;as always. Staff exercised Covid-19 precautions. I felt safe. However there were customers in the waiting area without masks. Which, considering the times that we find ourselves,is unacceptable. But that is not… a reflection of the dealership. Just a personal opinion.Hi, thank you for the positive review of our service department! Please reach out if there’s anything else we can help with.
Easy and Efficient
by Dave on 07/02/2020My recent purchase of a new Ford F-150 went about as smoothly and efficiently as possible. JayDee made the purchase/process very easy and relatable. This is our third vehicle purchase with JayDee and will continue our partnership with him… and Germain Ford on future purchases.Hi Dave, thank you for the positive review of our dealership! We hope to see you again soon!
Fiat oil change
by Jose on 06/29/2020good work the car is still running smoothlyHi Jose, thank you for the positive review of our service department! Please reach out if there’s anything else we can help with.
Thanks
by DBear on 06/29/2020Justin was easy to work with & very helpfulHi DBear, thank you for the positive review of our dealership! We hope to see you again soon!
First Class Dealership!
by Ryan Moreland on 06/29/2020This dealership is gorgeous inside and out. The ownership group obviously put a lot of thought into redesigning the entire store. The staff is extremely knowledgeable and very friendly. This is the best purchase experience I’ve ever had!Hi Ryan, thank you for the positive review of our dealership! We hope to see you again soon!
Another Great Car Buying Experience
by Rhonda on 06/28/2020This week I purchased another car from Germain Ford. I worked with the same salesman that I dealt with three years ago. He worked hard to understand what I was looking for and to address questions and concerns. He developed several… alternatives and helped me close a deal on a vehicle I really like and feel comfortable with the overall cost.Hi Rhonda, thank you for the positive review of our dealership! We hope to see you again soon!
Smooth and painless
by Timothy on 06/26/2020Brandon helped me find a vehicle that matched my needs. We were done in less than 2 hours.Hi Timothy, thank you for the positive review of our dealership! We hope to see you again soon!
Excellent Experience
by OhioMassaro on 06/25/2020My husband and I traded in our outdated minivan for a Ford Flex. Jerry, walked us through each step with patience and care. I would highly recommend, not only this dealership, but Jerry as well! Thank you for a great experience and we will… definitely be returning customers!Dear OhioMassaro, thank you for the positive review of our dealership! We hope to see you again in the future!
We're delighted to hear that Jaydee made your vehicle purchase experience smooth and straightforward at Germain Ford of Columbus. Thank you for choosing us, we hope you enjoy your new ride!
by Germain Ford of Columbus on 04/21/2025