BMW of Dayton
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Customer Reviews of BMW of Dayton
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27 sales reviews
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I love my (new) used car
by Edwin Yarwood on 10/07/2020Jae Lim was the best sales person I’ve come across! He made car shopping simple and stress free! I highly recommend him at BMW of Catsonville where I purchased my (new) used car!! I love my car so much! Thank you so much!Rude sale lady
by TomE on 05/23/2019I called in about a car to a lady who gave me Poor Customer Service,Hidden Information and Not Listening I asked for employee info- “Kassandra”. I’ve NEVER had issue buying car previously from here.First BMW
by Nick on 10/09/2018Had a great experience purchasing our first BMW. Zach Finnegan did everythingthat was asked of him. Zach was punctual in getting back to me with proper information. Highly recommend Zach Finnegan as sales person for your BMW purchases.Best first time buying experience
by TrishaAndMyke on 07/14/2018My husband and I had an awesome experience buying our X3. This was my first "big girl" purchase so I was nervous going into the dealership. Evan Myers, our sales person, was extremely personable and put my nerves at ease. Our transaction… went as smoothly as it could. Thanks for giving us a great experience.Best experience buying a car
by Karelong on 08/24/2015We want to thank you Casey for your helpfulness and professionalism when we purchased our BMW recently. This is the sixteenth vehicle that we've purchased or helped our son purchase over the course of our marriage and this was definitely… the easiest and most enjoyable. I credit that to you and your co-workers at Evans Motorworks. We found you to be personable, friendly, and knowledgeable. We will definitely recommend you and Evans to friends and family. Thank you again. We look forward to seeing you whenever we're at Evans for follow up visits. Keith and Karen Furlong2nd car from Casey great service again!
by Trentrod on 08/19/2015Casey, I just wanted to take the time and thank you, for all of your work with Lauren and I over the past few years. We are both extremely pleased with the way that we have been treated and this last time was no different. I'm really… happy with your willingness to work with me on the BMW X3 that I just bought, first of all the vehicle was in impeccable condition and the fact that gave me a fair price for my Volvo on the first offer I thought was very honorable. The whole process was painless; you were a professional and very knowledgeable and I appreciate that. Second Brendin finance manager was great and was also very professional in his approach. Thanks again, TrentCasey was top notch
by erice3 on 08/02/2015Evans Motorworks, Re: Casey Mousa I wanted to thank you for the kindness you showed me while purchasing my first BMW 335i. I have always wanted a German luxury car. I was truly looking at Audi, Mercedes and BMW. One day I told my wife… I was going to look at Evans Motorworks for BMWs. I told my salesmen, Casey Mousa, that I was not going to purchase the day of the visit. What really drew me near to Casey was that he was not pushy, he actually cared about me and what I wanted. Being a car guy myself, he was one of the most knowledgeable young men about cars that I have ever seen. He simply impressed me that at his age, he knew so much about new cars, old cars, all kinds of cars. Casey took time and asked me what I wanted in a car. He told me he wanted to make sure that I got the color and engine, as well as all the options I wanted. He pulled around a black BMW 335i, exactly like I had dreamed of. After taking it on a long drive, he told me about the options on this car, and why he loved BMW. I was impressed with his professionalism, as well as his knowledge of the car. He easily showed me options on the car that I never knew existed. As we returned to the dealership, I looked the car over and mentioned that I would get back with Casey. After a few days, my wife told me I should go get the car! At the same time, Casey called to see how I was doing and if I was still interested in the car. I then asked him to work up some prices and I would look them over. When we agreed to the price, Casey emailed me a form that made it easy to fill out and email back. Casey told me at the time I was thinking about buying the car, that it may be better to make that decision before the end of the month. At the time, BMW was offering cash back and special lease incentives. Casey suggested that they may change at the beginning of the month which just happened to be 1 day away. He was right, the evening of the day we went to sign all of the paperwork, BMW did change its policies but Casey and Evans motorsports still honored the deal we had already made. It is important to mention that after the sale, Casey contacted me several times about my car and asked if I had any concerns or questions. He even gave me his personal cell phone number, which I have never had a salesmen do before. I also wanted my windows tinted, and Casey advised me of the best tint. Casey came a week later and picked up my car at my office approximately 35 minutes away and left me a 2015 BMW for a loaner car, while they tinted my windows. He dropped the car off to me at my house that evening! Very impressive to say the least. So not only was Casey there before the sale, he was there after it too! That means a lot. He set up everything on my BMW the way I wanted, as well as told me about BMWs valet service, which I used when I went to the Dayton airport. I truly believe Casey Mousa is an asset to Evans Motorsworks, as well as the BMW Company as a whole. His personality and his love and knowledge of cars makes for the best salesmen that I have ever encountered. When I am ready to purchase my next BMW, I will not hesitate to return to Casey for another purchase, because I know I can depend on his vast knowledge of BMW cars as well as his laid back demeanor. I also in the future will not hesitate to refer all of my fellow gearheads to Casey and Evans Motorworks for all of their car buying needs as well. Thank you Casey, for all of your help, and kindness you have shown me. I not only consider you an excellent salesman but a good friend as well! Sincerely, EricX5
by 1happycustom11 on 02/15/2015My wife and I bought an X5 from BMW of Dayton. We had a great experience there. Christian was our saleman and he did everything that he promised. We are very happy with our new car.5 Star Experience
by 1GreatNewCar on 01/16/2015We recently bought a car from Evans Motorworks. It was very easy and there was very little pressure. We found the car we were looking for with Christian help in the BMW department. Very happy with our purchase!!Best Experience Ever
by da7084 on 10/02/2014Recently purchased a new 435xi coupe after searching multiple dealerships. Uwe W. at BMW of Dayton provided the best offer by far on the first interaction. In addition, they matched my best appraisal on my trade-in 3 series. This proved to… be the most stress-free purchasing experience ever. Highly recommend Uwe W. and BMW of Dayton.love the new car and the service we get
by megralea on 09/13/2012updated 04/25/2025Awesome carHappy Repeat Customer
by clinc on 11/18/2012updated 04/25/2025I purchased my first certified pre-owned BMW 3-series from BMW of Dayton in 2010. Then this past February, I purchased a 2012 BMW 328i (sport package). I worked with Casey M. and he was knowledgeable, patient, professional, and did not… pressure me (which is a deal-breaker for me). He worked to get me a great interest rate and I drove the car home that day. And their great customer service does not stop there - their service (Hagen S.) and body shop (Moe) departments are also excellent, very accommodating. A+++!2nd 5 series purchase from Evans
by Tall_James on 11/18/2013updated 04/25/2025Just picked up my 2nd 5 series purchased at BMW of Dayton. This time was a 550i from Patrick D. The service was great. No pressure or demeaning attitude form the salesmen. I asked a lot of questions and he had answers for me in a timely… manor each time. It's nice to feel respected when you go car shopping!Salesman with knowledge and patience
by lnoble3 on 09/27/2012updated 04/25/2025My experience at BMW of Dayton was a great 1st impression thanks to Casey M. He was very patient in explaining the 3 series and the 5 series to me and then offering to test drive several cars. It was a new experience for me to drive and own… a BMW, but after a few weeks of Casey's patience in answering all of my questions, I became the happy owner of a 2012 528i. I love my new car and appreciate Casey's knowledge and patience without the "high pressure". The people connected to the dealership have all been very helpful.Ultimate Satisfaction
by BobbyandMarva on 10/29/2012updated 04/25/2025Definitely a great overall impression of BMW (of Dayton). As a first time BMW buyer my wife and I have fallen in love with our new X3 and are especially greatful to our salesman, Casey who provided us with the answers to all of our… questions and made our buying experience very enjoyable. Couldn't be happier with our purchase and looking forward to the driving experience of our new BMW. Our expectations remain high for great service into the future and we feel confident, at this point, that we will not be disappointed. Thanks again to Casey and the entire staff for all of their efforts. Understanding more each day exactly what the ultimate driving experience really is. We really love our BMW!Great service on 2 cars
by snareman on 09/06/2012updated 04/25/2025I've leased two 335's through Evans, doing European Delivery on both. Uwe and Ann did a fantastic job with every step of the process and beat the price of every other dealer in a 200 mile radius. I had another local dealer tell me to "run,… not walk, back to Evans before they came to their senses" and rescinded the great price they had offered me on my first BMW. Uwe, Ann and Hagan always recognize and greet me by name when I am at the dealer. The dealership is always clean and the service area is well stocked with refreshments, has free wifi to help pass the time if you're there waiting. Hagan does a great job every time I am there for service or on the phone when they pick up my car. Overall, I have had a better experience at Evans than at any other dealer I've been to (other BMW, Cadillac, and Infiniti dealers included). I'll be back for my 3rd as soon as the new coupes are available. I would (and have) absolutely recommend BMW of Dayton to anyone looking for a BMW. Give Uwe a call!The Ultimate Dealer for The Ultimate Driving Machine!!!!
by enna31 on 09/06/2012updated 04/25/2025Just purchased my second BMW from Evans Mortorworks. My first, was a brand new 325i, the second an off lease 328ix. Both cars were sold to me by Uwe Weiss. If you are purchasing the Ultimate Driving Machine, there is no one other than Uwe… and Evans Motorworks. Uwe is not only a true car enthusiast, but also a true professional. From the early stages of the sale, to the delivery of the cars, my experiences have been hassle free, and corteous. I truly recommend the dealership to anyone looking for a BMW in the entire Central/ NW Ohio region, not only because of their wide unbeatable priced selections ( new and pre-owned), but also because of their sales staff's professionalism, knowledge, and ultimately, the service you will receive after delivery for years to come.Second time buying from Casey
by gnyikon on 01/28/2013updated 04/25/2025It was a pleasure leasing our second car from Casey at Evans Motorworks. They found a car to meet our specific requests from an out of state dealership within a matter of days. We also learned about the benefits of getting multiple cars… from Evans, including complimentary car washes, manicures, transportation to the airport, etc. Casey is great to work with, always friendly, and helpful, and a real asset to Evans. We will see him again the next time we're in the market for a new car! Matt & GailBest Service in Ohio
by svanness on 09/04/2012updated 04/25/2025Best service I have had at any sales establishment let alone a car dealership. Came in looking for a used 2002/03 bmw 3 series, through the valiant efforts of Evans I ended up driving away with a 2011 328i instead (for an excellent deal by… the way, just killer). From initial casual inquiry, to sign and drive took about 5 business days. (would've been faster if I hadn't had to work that week). All sales staff were pleasant and knowledgeable and not pushy in the slightest , everyone just makes you feel welcome there. Everything that could be taken care of by them was, including the first service to take out the curb rash on one of the rims, without me even mentioning it at all. It was just expected that they would do everything for me, and they did. I would hands down recommend this above any other dealer, truly a special experience. I cried when I got in my car to drive it off the showroom floor, it was THAT perfect of a moment.Evans poor sales staff
by bimmer16 on 08/07/2011updated 04/25/2025Nicole, a "salesperson" w/Evans found the car I wanted in GA, she told later that someone from GA was interested in the car, I thought that was reasonable, she said she would let me know if he gets the car or not by Thursday, August 4, 2011… it is now Sunday, August 7, 2011 and I still haven't heard a word from Nicole or the dealership. Did I mention this would be my 4th car from this dealership over the past 16 years? It seems that loyalty accounts for zero with this dealership, needless to say i've taken my business elsewhere.If you can't meet the commitment, don't make it!
by graphicguy on 07/14/2011updated 04/25/2025Dealership offered to get a 3 Series for me from the port. I gave them a $500 deposit to get the car to their store for me. They could not secure the vehicle, but wouldn't return my $500 deposit. Further, they won't return emails and phone… calls in response to my requests for a refund of the deposit.
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