Raabe Motor Sales
Customer Reviews of Raabe Motor Sales
Review type:
Purchase of Used 2024 Ford Mustang
Purchase of Used 2024 Ford Mustang
by jrs262002 on 02/28/2025To say this experience was a great one would be an understatement. It is very uncomfortable to purchase a car online, and when you can't get to see it in person before purchasing. Our salesman Clay Gilman did an outstanding job to help us… feel more comfortable with the process. He took extra pictures, coordinated a detail of the car because it was dirty from a recent snowstorm and made sure to answer all my questions. He never rushed or pushed us but simply responded to whatever it was we were asking from him. It was a great purchase, the process was very smooth, and most importantly my son "loves" the car. It was in the exact condition we were told. His communication was outstanding, and he always kept me posted.JRS, We appreciate you! Thank you for the 5-Star Review and Recommendation of your online sales experience with Clay Gilman! Together, we value the opportunity to earn your trust before earning your business! We're All Thrilled to know your son loves the car! We look forward to serving any of your future automotive needs! Enjoy the Ride! - Joe Nott, Dealer
The only Ford dealer I'll go to
by Timothy on 01/26/2025I've been doing business with raabe for a long time and I always leave satisfied. They work to get me the deals I want/need to make things work financially for me.Hi Timothy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!
Thank You, Timothy! We appreciate the 5-Star Review of your experiences over the years with Raabe Ford. Together, we value the continued trust to serve all of your automotive needs! As always, we look forward to serving all your automotive needs for years to come! Enjoy the New Ride! - Joe Nott, Dealer
Battery
by Battery on 12/23/2024Needing a new battery, I used Raabe Ford Mobile Service and they came to my home and replaced my old battery. Ty and Dan did an awesome job checking the old battery and replaced it with a new one. Two excellent young men.Thank You from all of us at Raabe Ford! We appreciate the 5-Star Review & Recommendation of our Mobile Service technicians Ty & Dan! Together, we value your trust and your business as we look forward to serving any of your future automotive needs! Thank You also for blessing us with your recommendation, as we believe a recommendation is the highest honor anyone could offer us! Happy Holidays & New Year Blessings to you and your family! - Joe Nott, Dealer
Raabe Ford is my goto Ford dealer
by Sly_Cat_74 on 12/06/2024Explained my finance options through Ford credit so I could make the best choice for myself. Called / emailed numerous dealers (even outside their normal radius) to get the truck I wanted with the options I wanted untill they could get a… dealer to give theirs up. The truck I got was less then 2 weeks old from its build date. Staff very friendly and helpful, even after the sale.We appreciate you, Sly_Cat_74! Thank You for leaving a 5-Star Review and Recommendation of your sales experience at Raabe Ford. Together, we value the opportunity to earn your trust and your business. We're thrilled to find you the exact truck you were looking for and secure it for you! We also value every recommendation, as we believe any recommendation is the highest honor any customer could offer and Thank You for blessing us with yours! Enjoy the New Ride! - Joe Nott, Dealer
Raabe Ford the best!!!!
by Eileen J on 12/03/2024Always pleasant and good customer service.We appreciate you, Eileen! Thank You for taking the time to review and recommend our Service Department with 5-Stars. Together, we always value your trust as we look forward to earning your future automotive business! - Joe Nott, Dealer
Raabe Ford Service Department
by TennisBuck on 11/08/2024Service advisor explained all work performed. The service was complete and timely.Thank You, TennisBuck! We appreciate the 5-Star Review of your experience with our service department. We value your trust in us to serve your automotive needs! Together, we believe a recommendation is the highest honor any customer could offer, thank you for blessing us with yours. We look forward to serving any of your future automotive needs! - Joe Nott, Dealer
Made things very easy
by Alan Brown on 05/07/2024I haven't dealt with a dealer in many years, so I wasn't sure what to expect. But Raabe made this transaction as smooth as can be. Things were simple and quick and streamlined. John Thomas was my salesman and he was very professional and… responsive. A very good overall experience.Alan, Thank You! We appreciate the 5-Star Review of your sales experience with John Thomas at Raabe Ford. Together, we value the opportunity to earn your trust as well as your business. We're humbled to know you had a great experience after years of not working with a dealership, and not knowing what to expect. Our mission statement at Raabe says, "We continually evolve to serve your automotive needs." We hope you're enjoying the new ride as we look forward to serving any of your future automotive needs! - Joe Nott, Dealer
Alan, Thank You! We appreciate the 5 Star Review of your experience with John Thomas at Raabe Ford. Together, we value the opportunity to earn your trust before earning your business. We believe any recommendation is the highest honor any customer could offer us, we feel very blessed to have earned yours! We look forward to serving any of your future automotive needs! Enjoy the New Ride! - Joe Nott, Dealer
Look closely before you buy
by Not Happy on 03/08/2024They sold me a pickup. Once I signed they didn't care what I found wrongBuying an escape
by Mike th on 02/03/2024Awesome people to work with. Been dealing with Raabe for years. Special thanks to Kevin, Lisa Williams, Alyssa and Jamie all great people to work with.Hi Mike, thank you for your kind review; we are happy to pass along your comments to the team here at Raabe Ford! We are always more than happy to assist you if anything else comes up. Take care!
Top notch dealership and salesman
by Doug Braun on 02/01/2024Very classy dealership , they were extremely helpful and they are classy enough to not take advantage of their customers by up charging above MSRP on popular models . John Tomas was very helpful, answered every question o had and this was… over a 6 month period when I had a lot of questions as to options, all kinds of things he helped me through! Great guy, we will buy from this dealership again and again!Raabe Ford
by BWilliams on 11/08/2023I recently purchased a car I found online from Raabe Ford. Roy Jarman assisted me with the hassle free transaction. I was leaving town and didn't have time to pick the car up. I asked Roy if they could hold it until I returned; he one… upped me and had it delivered! It was the best service ever! I plan to make my future car purchases through Raabe Ford. I would recommend them to anyone.B. Williams, Thank You for the 5-Star Review of your recent experience with Roy Jarman. We're happy to know your transaction was "hassle free". Together, we value the opportunity to earn your trust and business and we're blessed to have earned your recommendation! We also look forward to serving any of your future automotive needs. Enjoy the New Ride! - Joe Nott, Dealer
Raabe
by jmorman on 10/02/2023Raabe Ford is the best auto dealer I have ever dealt with. From their sales to their service and parts dept, they are several notches above the competition. They pay attention to the details and keep you informed along the way.We appreciate you, J. Morman! Thank you for taking the time to review your previous experiences with Raabe Ford service, parts and sales departments. Together, we value the opportunity to earn your trust as well as your business. We look forward to serving any of your future automotive needs! Enjoy the Ride! - Joe Nott, Dealer
The best dealership ever!!!!
by Krista H on 07/02/2023Excellent service, quality care and just an overall great experience with this dealership.Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Raabe Service
by PaceTrans on 06/01/2023Raabe has always delivered top quality service and continue to do so.Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
very happy
by very happy on 05/26/2023Everyone was very helpfull and the very professional . I will be taking my vehicles back to them.Hello, we are happy we could make your experience a positive one! At Raabe Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
ford fiesta service
by LeeLees on 04/06/2023Service staff is great and helpfulHi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Service
by BrendaR on 05/13/2022Had my Ford Escape serviced for the first time . I bought my escape from Raabe.😀 Enjoy visiting Big bad John. I’m always taken care of and they go out of their way to make everything great.BEST car purchase experience ever!
by Chicagoland Todd on 05/13/2022I just returned home from my 650+ mile journey to purchase a car from Raabe Ford in Delphos, OH and I will do so again for my next vehicle. Dave Wilgus provided fantastic sales support from first contact to closing, and Neill Allen a… perfect purchase experience. They had exactly the vehicle I wanted. I have purchased five vehicles from other dealerships over the past number of years, and this *by far* was the easiest, most transparent, friendly, and straightforward of all of them - quickest too! Might sound crazy but it was so worth the 12 hour round trip!Great experience at Raabe Ford
by Lincoln on 10/08/2021Good experience, as usual, at Raabe Ford. The Service Personnel do an excellent job of scheduling and explaining any issues about your vehicle. They assist in discussing maintenance and repair needs to keep your vehicle running mechanically… sound within a reasonable cost. I have trusted the team for 10 years and my 2011 Lincoln runs today like it did from my first day.Purchase
by Chiffon on 03/27/2021Excellent service amazing salesman John Thomas will definitely recommend and be a repeat customerService
by Harry Hudson on 12/06/2020Went in for a Works oil change (top off fluids, tire rotation, etc.). Service advisor brings me one of my lugs after 45 minutes and a deep well socket explaining how the lugs expand and now 15 of the 16 are rounded and this is a KNOWN issue… with Fords as well as some Chryslers and other makes. Then tried to get me to buy new lugs for their rounding off the lugs. Instead of replacing them on their dime after going ahead and doing the wrong thing on a known issue on not just the first lug, but making sure they did it on the entire set. Poor service time alongside damage to parts with no satisfactory solution offered other than me spending more of my time and money to fix their mistakes. Upon looking at the follow up questions I put "yes" as promised time frame since one wasn't provided, but an hour and a half service due to their inattention and negligence should have been more like a half hour with no damage would have been expected.
JRS, We appreciate you! Thank you for the 5-Star Review and Recommendation of your online sales experience with Clay Gilman! Together, we value the opportunity to earn your trust before earning your business! We're All Thrilled to know your son loves the car! We look forward to serving any of your future automotive needs! Enjoy the Ride! - Joe Nott, Dealer
by Joe Nott on 03/04/2025