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Customer Reviews of Germain Lexus of Dublin

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279 reviews
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  • My Germain Experience

    4 out of 5 starsby Buying a preowned car on 06/08/2020

    The least stressful car purchase I've ever engaged in. No lengthy negotiations nor behind the scenes discussions. Much pleasanter than my last root canal.
    • Thank you for taking the time to leave Germain Lexus of Dublin such a great review. We're committed to offering every customer with a smooth sales experience and I am thrilled that came true for you!

      by Germain Lexus of Dublin on 06/09/2020

  • All That Was Expected Was Present

    5 out of 5 starsby Charles Smith on 06/05/2020

    Germain Lexus of Dublin has once again exceeded our expectations in the sale and delivery of our new NX 300 F Sport. This was our second buying experience with Germain. Only age may inhibit us from a 3rd. Thank you Adam.
  • Thank you Germain Lexus

    5 out of 5 starsby The Lambs on 06/03/2020

    I recently purchased a Buick Lacrosse from Germain Lexus of Dublin. The car has been all I hoped for and the buying experience was first rate. The salesman, Marvin Carter, was professional and helpful. One of the things I've hated about car buying over the years is the many back and forth I've had to do between myself and the salesman. There was very little of this. I told him what I hoped for in my trade in and what I was hoping to pay for the car. After the test drive we immediately "made the deal."
    • Hello & thank you for the positive review of our dealership! We hope to see you again in the future!

      by Germain Automotive Group on 06/05/2020

  • Excellent Experience

    5 out of 5 starsby Shelly D on 06/03/2020

    Was not planning on purchasing the day I looked, so I was a little unprepared. No insurance card, no checkbook and my credit had a freeze on it. But, with some patience, it was all taken care of and I Love my New Car!!!
    • Dear Shelly, thank you for the positive review of our dealership! We hope to see you again in the future!

      by Germain Automotive Group on 06/05/2020

  • Classy dealership

    5 out of 5 starsby John Bettac on 05/26/2020

    Having just purchased my third Lexus from Germain Lexus of Dublin, I would recommend this dealership. My salesman, Ulises, has been informative and knowledgeable. The rest of the staff were courteous and helped get the electronics set. It’s what I expect and Germain Lexus delivers.
  • Excellent trade up!

    5 out of 5 starsby Meridith Finnigan on 05/23/2020

    I found Adam to be wonderful in getting my trade ready quickly over the phone. Minimal time spent at the dealership which I really liked during a pandemic!
  • Everything was great!

    5 out of 5 starsby Jane Morrow on 05/13/2020

    Best car buying experience I have ever had. Jon A. and David D both went above and beyond anything I would have expected. Cudos to them both.
  • Great help in purchase

    5 out of 5 starsby Pete A on 05/09/2020

    Dealership was ready for me on arrival from Akron area. Jon did a great job of handling the pre-work and explaining his part. Financial process was a bit of wait, but went smoothly once started. No issues. Certified vehicle I purchased was as described. Nice purchase process.
  • Best Car Buying Experience Ever!

    5 out of 5 starsby Harriet on 05/02/2020

    In spite of the pandemic, Germain Lexus made our car buying experience the best ever! My husband called the dealership and we were able to come right over and take the car for a test drive. Brian and David were super helpful and friendly (although since they were wearing masks I probably would not be able to recognize them). We went home and got the car we wanted to trade in. When we returned to the dealership, we were helped immediately and after some paper work, we were driving home in our new (used) Lexus, which we love!
  • Jeannette Godsey

    5 out of 5 starsby Jeannette Godsey on 04/27/2020

    Marc Hornick and the dealership did a super job providing information concerning our RX350. This is the second Lexus that we have purchased from Marc and we look forward to driving the car 300K miles.
  • Gx460

    5 out of 5 starsby Karen on 04/26/2020

    We are totally happy with our experience at Germaine Lexus.Everyone that we worked with Bryan,and Mark were outstanding and knew the answers to all our questions.
  • Great service

    5 out of 5 starsby Janet Dabo on 04/21/2020

    The service and respect given was amazing.
  • Purchase of used Lexus is250

    5 out of 5 starsby Marci Gary Minnix on 04/12/2020

    We were surprised at how quick and painless the process was. We got a great used car at a good price, salesman worked with us and we were able to take the car home the same day.
  • Great service! Very easy to deal with.

    5 out of 5 starsby Alex on 04/10/2020

    Even amid the social distancing restrictions and multiple company shut downs, Germain Lexus provided me with outstanding service and made the buying process extremely easy. Would 10000% go back for my next car.
  • Lexus GX 460 2020

    5 out of 5 starsby Tod on 04/09/2020

    Excellent customer service. Mr. Tod was very helpful. The best place to buy your favorite car from. Thank you all.
  • Excellent experience

    5 out of 5 starsby Kathy Crouch on 04/08/2020

    I had the best experience in buying my new car. It’s was effortless. All the paperwork was simple and accomplished quickly. I appreciated all the help on getting to know my car and helping with the Bluetooth set up. The car is immaculate. The whole experience could not have gone better
  • Great Family Business

    5 out of 5 starsby Highly Recommended on 03/28/2020

    I have purchased several vehicles over my lifetime. My wife and I recently purchased a new Lexus GX460 from Germain in Dublin Ohio. The process from start to finish was fantastic. The team was very knowledgeable and friendly, they ensured we had a good experience. Highly recommended for anyone in the market for a new or used vehicle.
  • Buying experience

    5 out of 5 starsby No on 03/17/2020

    I was pleased with my experience with Germain Lexus Dublin. Everyone there was very pleasant. Will was my sales representative. He was fantastic. I would highly recommend this location to friends. Thank you to all at Lexus Germain of Dublin for making my experience great in purchasing my new vehicle. Rosalyn Kenner-Waddell
  • Fantastic purchase

    5 out of 5 starsby William Galloway on 03/08/2020

    After spotting a very clean one owner car on Cars.com on a Thursday night, I contacted the sales team at Germain Lexus of Dublin Friday morning. Within an hour we had agreed on a very competitive price and arranged excellent financing. Throughout the entire process we were treated fantastic and the car was fueled up, cleaned up and waiting for us Saturday afternoon. We drove up from Cincinnati, spent about an hour at the dealership and drove it home. Thanks Germain and David Duncan for showing us a very customer friendly and downright pleasant used car buying experience.
  • New Car Purchase

    5 out of 5 starsby Toni Ann on 03/06/2020

    I was very pleased with the purchase experience. Clay was great and informative with no pressure sales pitch which I appreciated and made the experience stress-free. Thank you
  • Marc at Germain made my purchase smooth as silk

    5 out of 5 starsby TC New Albany on 03/05/2020

    This is my fourth car purchase at Germain Lexus and I continue to be impressed with their level of customer service and quality of vehicles. I reluctantly had to replace my RX330 and found the perfect RX350 with the help of Marc at Germain Lexus in Dublin.

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About our dealership

The next time you're in need of a new Lexus or service for your current ride, turn to Germain Lexus of Dublin, OH. As a part of the Germain Automotive Partnership, was have years of experience bringing high-quality automotive experiences to drivers from all over Greater Columbus and beyond, and we're proud of the reputation we've earned as a customer-focused dealership. Pay our Dublin, OH, Lexus dealership a visit at your next convenience, and start down the road to a better driving future.

Searching for a new Lexus? We have a wide selection at our Lexus dealership near Delaware, OH, and our staff will help you find the new Lexus that's perfect for you. Explore a new Lexus RX or NX for a sleek crossover that makes daily commutes and weekend journeys alike a breeze, or get behind the wheel of a powerful sedan like the Lexus IS or GS. You can also browse our inventory of pre-owned Lexus models, as well as L/Certified alternatives like the Lexus GX, CT and RC. Speak with our Lexus

What sets us apart
As a part of the Germain Automotive Partnership, we have years of experience bringing high-quality automotive experiences to drivers from all over Greater Columbus and beyond.
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop