Reineke Ford Lincoln
Customer Reviews of Reineke Ford Lincoln
Review type:
It was cool
by Ace on 03/23/2025Curtious staffThank you for sharing a positive review of Reineke Ford Lincoln of Findlay!
Faked!!!
by Faked on 08/14/2024updated 08/21/2024I took my vehicle for service but my oil filter wasn’t changed and tires weren’t rotated. I had marked them before bringing in my carIt's concerning to hear about your recent service experience. We strive for thoroughness and it seems we fell short this time. Please reach out so we can address these issues directly and make things right. Thank you, David Gibson - General Manager - (419) 422-1661
My new 2024 Ford Maverick XLT AWD
by Dave K on 06/11/2024Reineke Ford Lincoln is a top notch dealership. They treat you with respect and kindness. Thank you Evan Ramge , David Gibson and Sean Pfister for going out of your way to make me and my wife very happy with our new truck purchase.Dave, we're delighted to hear that Evan, David, and Sean made your experience at Reineke Ford Lincoln Findlay exceptional. Enjoy your new truck!
Idontdocatchy
by John Doe on 04/16/2024Very professional and friendly.Thank you for sharing a great review of Reineke Ford Lincoln!
Customer
by SrGrant on 12/08/2018updated 12/14/2018The employees are very helpful in get you what you wantRandy Ward
by Expedition on 08/13/2018updated 08/24/2018For the first time in over 30 years the communication after drop off was poor. My appointment was for 9:00am and by 2:45 still no word. I called, they usually call if it is going to take longer, and learned they had not gotten to my… Expedition. By end of day I had still not received an update. I called The next day and the service rep. Told me it was done the day before by 4:23pm.Customer service lacking
by JasonH1973 on 04/16/2018Took F150 in to have warranty work done on the sunroof and door locks. When work was done they forgot to put the bug deflector back on the sunroof, we had grease spots on our cloth seats and door locks were messed up. Took back again to… have all issues fixed. We asked to have keys put under mat for late pickup, keys were no where to be found! Took an employee 10 minutes to find our keys so we could leave. We will not be returning to this dealership for any work on our vehicle. And you most likely have lost a long time customer of this Ford dealership.******* Reineke Ford is the best place for service in Findlay, OH *******
by jtipton8 on 08/11/2017Very friendly and courteous staff. The new tires are great and were not too expensive. They also drove me to work and picked me up when the work on my car was finished. I am definitely return there for other work on my car.quick lane
by vandeneynde on 01/10/2017very pleased with my visit. Excellent Customer service. Came in for a new battery and oil change. in and out in an hour and half.Oil change and recall
by jjred40 on 12/04/2016updated 01/03/2017Like that they come picked up my vehicle from work and returned itHolly McGhee
by Hollymac64 on 12/19/2016updated 01/03/2017Very good. They were all about customer service and making me happy.Service of Ford F 250 at Reineke Ford Findlay
by Paulstruck on 12/12/2016updated 12/29/2016The personnel was very polite and informative and got my service completed very timelyNew tires on 2006 Fusion
by Tomookie on 11/11/2016Everything went smoothly without a hitch.Trip check
by Dvallard5 on 10/21/2016This experience was fine they stayed in the time frame they gave me. But I thought the price was too high for just checking everything outPhenomenal experience! Brian Hall is the to man when purchasing a vehicle!
by Vincedombrow on 09/27/2016Brian Hall assisted me with purchasing my first vehicle through a dealership today. Very professional, had everything done in a timely manner, does everything in his power to get you in a vehicle that you like.Rev.
by WiseJames on 09/09/2016updated 09/16/2016They not only did the work in timely fahion, but they that I had enough credit to qualify for a free oil change. It cost me nothing. That's what I call a great place to have your car serviced.Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!
Ford Focus Transmission
by Bmccluer on 08/26/2016Recently traded car that had been serviced in the last week by Reineke, only to find out during the trade in evaluation of unaddressed issues with my car. The transmission was shot (noted by Ford, unwarranted even though it belongs to a… sleu of recalls). Wheel bearing out, cupped tires, warped rotors (none noted by Ford). Sadly I was forced to take a significantly less trade in value or pay nearly $4,000 to have it repaired. I feel taken advantage of and betrayed by the service team at Reineke Ford Findlay. Too bad to, as I was previously a diehard Ford buyer, and planning on my next vehicle coming from Reineke, both of which are no longer true. Buyer BewareBrad - We're sorry to hear that you were dissatisfied with the service you received on 8/19/2016. You had your 2012 Focus with 110,000 miles on it, in to our service department for a transmission shudder. We diagnosed the problem as the vehicle needing a clutch to fix that problem and you declined to fix the issue based on our records. We do not get a say on what gets covered under warranty, as we have to go by what is passed down from Ford on a corporate level.
Thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further.Please reach out to Roger Barton at 419-422-1661 and we will do our best to make this better. We hope to hear from you soon.
Thanks
by jagaryroy on 07/26/2016updated 08/02/2016Antony was very helpful and explained all the functions of my carImpressed Service
by itsmelm on 07/17/2016I was very impressed with the service I had received. I not only needed an oil changed but needed my key fob looked at. I left a very happy person with a clean car, in and out, and everything resolved. I will go back again.Your positive review means a lot to us and were happy we could help you! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
Fantastic service
by daver78 on 06/24/2016Staff was professional and courteous. Facility was clean and updated. Oil change and tire rotation was executed in a timely matter. I thought price was pretty good compared to other local service shops. I like Saturday morning hours.Long Overdue Review
by Harley_Q on 06/19/2016My review is a little long overdue, but I had a fantastic experience with this dealership. Normally I hate going to dealerships, because I always feel like a walking talking checkbook. This dealership was different, and it was all thanks to… my salesman, Kasey Spence. He was by far, THE best car salesman I have ever had the pleasure of meeting. He made me feel comfortable, answered all of my questions in a clear and concise manner, and did not rush my decisions. Kasey was very polite and showed great passion and tenacity when trying to make sure that the car I purchased was a good fit for me, and I enjoyed my visit to this dealership because of him. I will definitely recommend this dealership to others, and send them to Kasey. He even personally detailed my car before I left, because they were backed up with other cars at the time. Have you ever had a salesman personally detail your car before you drove it home, because I haven't. Kasey is a fantastic salesman, and I highly recommend him and this dealership to anyone who wants a pleasant car buying experience.
Thank you for sharing a positive review of Reineke Ford Lincoln of Findlay!
by Reineke Ford Lincoln of Findlay on 03/25/2025