Spitzer Ford Hartville
Customer Reviews of Spitzer Ford Hartville
Review type:
My sons first truck
Wonderful experience
by Angie on 07/24/2023My first time at Spitzer Ford in Hartville and our salesman Sean Greene made the experience great!!! He was very knowledgeable about the Bronco I bought made us feel extremely comfortable. I would highly recommend him to my family and… friends. The staff was very friendly and very helpful. I absolutely love my Bronco.Angie, Thank you so much for your wonderful review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that Sean could provide you with 5-star service. It is our pleasure to assist you in any way possible. Congratulations on your new Ford Bronco!
Professional
by Tony P on 06/15/2023Had a great experience with Hartville Spitzer. Had a professional crew that always kept it moving in the right direction. The process on their end was really painless. Great sales team and finance department.Tony, Thank you so much for your positive review! We are so glad that our team could provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!
Best Dealership Ever!! Spitzer Hartville
by Stott Family on 06/15/2023My husband and I went to 3 Ford dealerships in the area. Two of them we had bought our other new Ford Edge vehicles. We could have bought from any of them but I called and spoke to Doug Drake and told him the vehicle we were looking for… with certain options. He was so great over the phone we drove out to Hartville to meet with him. He and his team searched for 2 days and located a car that was exactly what we wanted. They had the car there the day they found it. Local to be sure, but it was impressive how quickly and meticulous the process was. Zach Koval was an incredible sales associate. DO NOT LOSE HIM! He was terrific and even helped me with all the questions this 72 year old lady had with the technology features. He and Doug are truly your diamonds!! I will highly recommend your dealership to everyone I talk to. I don't know how many new cars I will be buying in the future, but if I can promote Spitzer Hartville, I am all over it!!! Thank you, Happy Stott FamilyStott Family, Thank you so much for your excellent review and recommendation! We are honored to have had the opportunity to work with you, and we are so glad that Doug, Zach, and the team took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Built Ford tuff!!!
by F250 on 04/21/2023The service was done in the time frame that Randall Howard setup and completed to my complete satisfaction!Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Randall's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you with.
Zach was Great!
by Keith on 04/15/2023Recently purchased a new vehicle from Spitzer. We have worked with Zach Koval several times purchasing vehicles. He is professional and has always been willing to work with us on our trades and ensuring we get the best deal. He is… extremely knowledgable regarding the vehicles being sold. He has always been willing to answer questions and to make sure we were satisfied with our purchase. Thanks to Zach and the entire Spitzer team. We appreciate it!Keith, Thank you for sharing the positive experience you had with Zach! We are honored by your continued business, and we are so glad that he could consistently provide you with top-notch service. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to let us know if there is ever anything more that he and the team may help you with.
The way it should be !
by Tom C on 02/02/2023This is the second time working with this dealership, and the experience could not have been better. From the initial contact with Brody G to the signing of the docs, this was a very smooth process. Great communication and no shenanigans.… Thanks !Tom, Thank you for taking the time to leave us this wonderful review! We are honored by your repeat business, and we are so glad that Brody and the team could provide you with a seamless, 5-star experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!
2020 Edge
by Keith on 01/19/2023Appreciate Alan Kinnaird for having it ready when I asked and washed!! Thank you. Great service by the whole Hartville Spitzer team.Keith, Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that Alan provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!
Super service
by Doc on 01/18/2023They take care of there customers,alan kinnard did a good job.Thank you so much for your positive review! We are so glad that Alan took great care of you. It is our pleasure to assist you in any way possible. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call.
Satisfied return customer!
by Toyota Tundra on 12/14/2022Service advisor David Miller was professional, friendly, and a pleasure to deal with. Service department was clean, neat and service was efficient, timely, and thorough. Satisfied customer here! 😊Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are glad that David's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if we may ever be of further service to you in the future.
Happy customer!
by Toyota Mike on 12/14/2022Professional, thorough, clean, efficient.Thank you so much for your positive review! We are so glad that our team could provide you with thorough and efficient service. If there is ever anything more that we may help you with, please do not hesitate to let us know.
Our favorite shop!
by Tammy on 12/13/2022The dealership in Hartville provided fast, friendly, thorough service. We used to use various auto service shops but learned that this dealership is A1. And, Dave Miller is an asset to the service center!Tammy, Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that Dave provided you with nothing less. He definitely is an asset to our team and he will be honored to hear of your very kind words. We hope to see you again the next time you are in need of automotive service!
Great service
by Theresa Shoemaker on 12/06/2022Effective and efficient and caring for your needs.Theresa, Thank you so much for your positive review! We are so glad that our team could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Easy and painless
by Phil A on 11/08/2022Everyone from the salesperson to finance to GM was friendly and professional. I am 64 years young and this was the most pleasurable car buying experience I've had!Phil, Thank you so much for your excellent review! We are delighted that our team could provide you with a 5-star experience. We greatly appreciate the opportunity to work with you. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!
Routine Service
by Lou on 11/03/2022When taking my car for routine service, Eric Brewer was very polite and professional. He explained the service required very well.Lou, Thank you so much for your positive review! We are so glad that Eric took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that he and the team may help you with, please do not hesitate to let us know.
Great people person!! Clearly knowledgeable
by Deb T on 11/01/2022Eric Brewer was informative, professional an pleasant to work with.Deb, We are so glad that Eric could be of valuable assistance to you, and we greatly appreciate you taking the time to leave him this 5-star rating! It is our pleasure to serve you and your automotive needs in any way possible.
Great Service!
by Ann on 08/29/2022Dealership is always friendly and prompt in their service. Dylan Yavosrky went above and beyond.Ann, Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are pleased that Dylan's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Safe travels!
N/A
by Doug Varner on 08/09/2022I liked how fast i was helped when i walked up. eric brewer was helpful.Doug, Thank you for your 5-star rating! We are so glad that Eric took great care of you! If there is ever anything more that we may help you with, please do not hesitate to let us know!
As I expected.
by Al on 03/09/2022It's good to know that whenever you need automobile work done that there is someone dependable and very convenient. Dave Miller handled what I needed. Everything was as expected and as I've come accustomed to. No complaints here Dave did a… fine job and I wish to thank him. Thank you Dave see you next time.Al, Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that Dave provided you with nothing less. It is our pleasure to assist you in any way possible. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come!
The place to go for service!
by Happy Customer on 02/06/2022Bought my 2021 Ford Explorer from Spitzer and it has been a great experience. Went for my first oil change and service and was not disappointed! David Wheeler is great! So glad I went to this dealership!Thank you for your 5-star rating! We are so glad that David provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs! Safe travels!
Awesome Service Department
by Theresa on 02/01/2022I had a great experience at Spitzer Ford Hartville. I had a rear main oil seal replaced on my 2018 Edge. This was a big job. They got my car done and back to me in 2 days. I was also given a beautiful new edge to drive while the repair was… being done. Awesome job. Thank you Dylan Yavosrky and your service crew. Great job!! Also was covered under my power train warranty!Theresa, Thank you for taking the time to leave us this 5-star review! We are so glad that Dylan and the team could get your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
ALWAYS GO ABOVE AND BEYOND
by MWSTORK on 01/24/2022Seth Wheeler, Dave Miller and the Service Techs went above and beyond to fix my time sensitive issue. They truly looked out for me and my vehicle. They fit me in and gave me a great turn around time. Been taking my vehicle here for 3… years….every time it has been top notch service. Seth is always quick to respond and follow through.Thank you so much for your positive review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Seth and Dave took great care of you during your most recent visit. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
Tina, thank you for your positive review and recommendation! We are honored that you and your son took the time to visit us, and we are glad that our team provided you both with a smooth and efficient experience. We warmly congratulate your son on his new ride- on behalf of the entire team!
by Spitzer Ford Hartville on 03/24/2025